VCA Allen Park Animal Hospital

I visited this location around mid November of 2014 after I had acquired 2 Saint Bernard puppies. I wanted to take them somewhere to make sure they were healthy babies. I found the free exam coupon online which was pretty awesome so I took full advantage of that.
The staff was very nice and helpful. And the best part about the whole thing is that they didn’t try to sell me a bunch of unnecessary junk I didn’t need!
4 stars is for the price. Yeah I know veterinary care isn’t supposed to be cheap but it was a little up there. Other than that they’re awesome!

do not bring your pet here. first off, they just want to run every test they can make money off of. missdiagnosed my pet, gave him medicine which in my opinion caused his death. NEVER bring your pet here

While I see some not so pleased reviews, I was extremely grateful for the immedicate care of my 3 lb Chihuahua who had severe reaction to his vaccines given from a different vet. They took him the minute I walked in, gave him benadryl injection and steroid and he improved within minutes. They were very nice and attentive to him. THANKS!

I started using this clinic back in 2006 when my original vet was not equipped to handle my dog’s cancer and was not there late at night when he was needed. I went to VCA where I met Dr. Field and Dr. Mannarelli. Dr. Field, along with Dr. Mannarelli, gave me 9 more months with my dog. On the day I had him put down, Dr. Mannarelli was on duty. Dr. Field actually came to the clinic (she was not on duty) to perform further testing to make sure I was making the right decision. When the time came, Dr. Mannarelli asked if she could be with us in the room when he was put to sleep. Same thing with my cat. They TRULY are caring vets!
I walk in one day to buy food only to be informed that Dr. Field AND Dr. Mannarelli were no longer working there. VCA has gone totally downhill ever since. It used to feel like my second home. Dr. Wilson introduced herself to me 4 times in a row (doesn’t exactly give you a «homey» feeling), and 2 of the vets misdiagnosed another one of my dogs with cancer.
The office manager, Mary Ellen, has ruined the place. Everytime I walk in the door, there is another rule (which I’ve witnessed does not apply to everyone), the prices go up, no more AAA discount, the hours have been cut WAY back, price matches are not really price matches because now after six years, they add tax to it (price match means price MATCH), etc. I am so disappointed in this place now. I have referred so many people in the past, but not anymore. I have been paying for 6 years by credit card and suddenly they can’t take the card over the phone anymore. There is such a turnover because nobody is happy working there.
DO YOURSELF AND YOUR PETS A FAVOR, find another veterinary clinic. This place is going downhill every single day.

Ironically, I had to take my pooch to the vet for a full round of vaccinations shortly after writing this initial review.
We went on a Wednesday and for the rest of the day and most of the next day, my pooch was completely pooped. That’s to be expected, though, as the vaccinations are working through her lil immune system.
What we did not expect Friday night was a bright red mark on her belly and a hard lump on her side, right at the joint of her leg.
I immediately called VCA to inquire and was advised to bring her in for a followup so the Dr. could take a look. I took her right into VCA and happened to walk in at the same time a dog got there who had been hit by a car. It was pretty bad, too. so I knew I’d be there for awhile.
After all the commotion from the injured & very bloody dog, they worked to get the lobby clear by having the vet techs come out and quickly spot check everyone’s problems. A gruff gentleman (tech) came over and when I went over my concern with him, he was so nonchalant and didn’t even bother to feel the lump I was worried about. He asked me silly questions like «Was she hit by a car?» Okay, if she’d been hit by a car, would I be sitting here cool and calm the way I am? Clearly, I wasn’t a part of the «car injury» group that came in right after me.
He then asked if she’d been kicked… if kids in my home may have hurt her. Okay, no kids are in my home and the adults that are in my home are not having a kickball game with a dog. He shrugged and said it’s no big deal and to watch it. He said if I wanted, I could wait to see the dr. on duty, but I’d be waiting a long time because of the emergency. Basically saying «take what i’m giving you and go… OR stay and wait forever»
I left. But I came back the next day. We saw Dr. Bidlon, who gave her the shots in the first place and he mentioned that maybe the needle hit something it wasn’t supposed to (by her moving around when the shots were being administered)… whatever the case, they all swore that the redness nor the swollen lump had anything to do with the shots’ side effects.
He gave us Rimadyl, which is an anti-​inflammatory pain killer (I thought it was for arthritis in pets??) to reduce the swelling. Well, at this date, the redness is gone and the lump is still there.
I searched online last night and read from several sites that there is sometimes a lump or swelling at the site of rabies vaccination. Why didn’t they say that in the first place? I read that it should last for a few weeks up to a month. I’m hoping this goes down. I’m supposed to take her back for a followup on Saturday.

I started using this vet because they were open later than any of the vets around the Dearborn area. My cat was elderly & needed attention that was often after 5 or late at night. They clinic is walk in but I have always been seen within the hour. The clinic is new & they offer a lot more services now (there is a dog run now for when your dog is being boarded). They offer wellness packages which makes all the routine care for an elderly pet more affordable. My cat had renal disease & they worked with me to keep him in the best health that we could. I went there very often towards the last couple months of my cats life, & they were always very thorough in explaining just how advanced his disease was. When my cat’s kidneys were shutting down, they were very respectful & gave me many different options of how to deal with it. I always used Dr. Aujla & would recommend him.