Paws N Klaws Animal Salon

Been going here for 5 years! Mike and Ana are some of the nicest, most genuine people you’ll ever meet. Great customer service and very accommodating

Mike and Anne are awesome! They are great with my girls. They post promotions in front– so worth it to upgrade if you see one. Book early– they fill up on appointments fast. Worth every penny!

Mike and Anna are great. Highly recommend. Excellent service. I’m always getting remarks on my dog’s grooming. Very good communication and always on time.

Late the other night, my 2 year old cockapoo Luna spent a couple glorious minutes rolling around in some horrid smelling «gunk» on someones driveway. I called Paws and Klaws (where I take both of my cockapoos for grooming) around 10:30pm just to leave a message that I needed to get Luna in ASAP for a bath and shave down. Always quick to respond, Mike called me right away the following morning, and despite being a very busy facility he accommodated Luna in for a full grooming the very same day. And this was on a Friday before the long weekend. That is excellent service, and because of their willingness to accommodate me, I will never take my dogs anywhere else. I am always happy with how both of my dogs look and more importantly, act, after their time spent there. Very impressed with their level of service.

A bit too busy and stressed

Awwww Anna was so sweet with Ms. Daisy! $ 10 for nail trim and a little grind so her nails aren’t too sharp. Definitely my choice to go get Daisy’s nailed trimmed.

Dear dog owners, from the bottom of my heart I beg you for your dog’s sake do not go here. This is my horrible experience that has been going on since I took my dogs here. I have the sweetest mini– Schnauzer you could ever imagine. She was groomed every six weeks for 2 years of her life. She was a favorite at a dog school because the instructor said she was such a good dog as a model. When I moved to OC I wanted the best so I read all the reviews and chose this place. I took my other short hair dog just for a bath. First of all I was not told they do not do specialty cuts. This is a mini-​schnauzer — so you can imagine the shock I got when I saw her. Then she appeared to be severely traumatized and was shaking with her tail between her legs. Then the man who initially was such a salesman to get me in the door turned into the rudest nastiest ogre when I questioned her behaviour and the awful cut. He told me he had to give me a surcharge because my dog was difficult and he upped my quoted price of $ 65 to $ 105. I was so upset and stunned I reluctantly handed him the money and he was upset that I did not add a tip — ironically I am an excellent tipper — I scooped up my babies and took them home. I thought of the conversation I had when I first called and Mike talked up his service telling me he was doing a favor taking me in cause he was booked out for weeks. He also went on to berate several other dog groomers in Laguna Niguel and Aliso Viejo — telling me how lucky I avoided his competition. When I got home I realized that my mini schnauzer’s eye was bloodshot and injured — I took her to the vet and was told it looked like she had been hit with a sharp instrument but it was hard to tell what caused it but she would recovered. To add insult to injury, my dogs have never ever had fleas to date and I found one flea on her — that could have turned into an infestation! What kind of place gives you your dog with a flea after the grooming? There was nothing I could do and knew the money grubbing monster Mike was not someone I wanted to deal with so just chalked it up to a horrible experience. However the saga would go on. Next time I took her to a groomer in Laguna Beach my poor honey started shaking — Remember this is a dog that had been groomed regularly all her life and loved it. The groomer asked me what groomer did I take her before because it appeared she had been traumatized and she did not want to be touched. Thankfully they loved her up and did the best they could but could not do the specialty cut because she had been so hacked — they charged me $ 55 for both dogs because they could not do a proper cut. i generously tipped the groomer. Next go around I went to another recommended groomer that was highly acclaimed but alas this groomer did not have the love and patience for a traumatized dog and told me that other dog groomer did «such a number» that my dog was terrified to be touched and freaked out. She asked me not to bring my dog back until I got her a shrink. Wow, so for the last several months I have had to groom my dog myself slowly gently trimming her until she finally has felt secure enough to be groomed. I write this now because I am finally going to try to a professional groomer again and came across this review site again. I still saw all these decent reviews and realized I needed to speak up since only on guy seemed to have a similar bad experience as me. I have been told for every 1 bad review there are 100 that just don’t bother complaining. I am convinced that there are others out there like me that did not want to come forward– so feel free to contact me — this has been a sad heartbreaking experience for me. Something happened in that shop and my pup cannot speak to tell me — protect your babies from this horrible man and his groomer.

Wow!!! I’m so happy I found this salon. Very helpful, professional service, and they really take pride on there work. Paws and klaws really really went beyond my expectations. thank you mike.

We love our groomer. Mike is always so friendly. They do a fabulous job grooming our Mini Schnauzer Louie. I feel very comfortable entrusting them with our dog. Not to mention Louie gets to see the owners dog Stanley.

friendly and knowledgeable! my dog is blind and was nervous leaving her somewhere she didn’t know. but they took great care of her and offered some tips about dealing with blind dogs. they cut her nails perfectly and she smells great! they even conditioned her for free because they noticed her skin was dry. what great service! I would definitely recommend them!

After being turned away by 2 other groomers that were soooo busy i called one more place Paws n Klaws. The gentlemen asked if the service was for a special occasion. I said no we are just visiting from out of town and thought it would be good to have my dog groomed before staying with family.
Even though, they to were booked, they squeezed in my dog for a basic bath (which included all the right stuff). I was told that she would be ready in an hour, and was informed that there was a plaza near by with shops and coffee.(that was cool) An hour went by and I received a txt informing me my dog was ready (love that)!
Paws n Klaws was very clean and smelled fresh to. I saw a total of 3 dogs being groomed by the same girl. Each dog looked relaxed and pleased to be handled by her.

Took our snorkie to Paws N Klaws after doing a lot of research looking for someone that would treat our little girl right, and they were AMAZING! She is a nervous little girl, but when I went to pick her up, they were finishing up with her hair cut and she looked calm. They are also knowledgeable and friendly. And we love her new hair cut! Wouldn’t go anywhere else!

Took my Cavalier King Charles Spaniel here today for the first time, no more PetsMart for me! Definitely a better experience than the typical pet store, I like that I can get to know the bather and groomer and it will be the same people consistently. The owner and staff are friendly and have a good attitude. They do a quick evaluation after the dog arrives so they know what the dog needs. Getting a text 30 minutes before pickup really made it easy to plan my morning and return back on time. Beats wondering when I would get a phone call (5 – 6 hours later from PetsMart!) and hoping I was nearby. Charlie was out in 2 hours. They expect clients to be on time and they are prompt and efficient.

Wow. What an exceptional salon and grooming service for your dog — our MinPin came back smelling, feeling and looking much better. High marks for quality. For those interested its a very high demand shop that is many times booked solid. Their hours are 8am until the last dog for the day is groomed.
It is for smaller dogs.
We look forward to returning often.

Petsmart used to be the place where we’d drop off our dog and the always pleasant staff there did an adequate job making our Westie look nice. Then we discovered Paws N Klaws last weekend.
They rock. While other larger places process your pet’s grooming, these folks focus on one dog at a time, learn about the dog’s diet and needs, discover what you would like and offer professional guidance, and then lovingly attend to your family pet.
We treasure our animals — and Paws N Klaws gets it. No blow dryers, modern equipment and most importantly, very kind and caring hands.

We had such a good experience with this salon that we will continue to bring our lil Harvey back,
I Unilocaled this place and tried to research as best I could, but nothing could compare to experiencing the place itself and customer service. l I called the night before (in fact, after they had closed) and asked if they had any cancellations for the next day. Forunately they did, and they were able to squeeze me in first thing in the morning. The woman on the phone was pleasant and helpful.
When I dropped off Harv for his first visit (they recommend allotting 4 hoursfor the first time so the dog can get used to them and the grooming process itself) I hated leaving him, but it was way better than those pet chain stores that do grooming. They talk to you and gave me time to hug Harv before I left him for good. And I loved the transparency– the washing and cutting stations are all easy to see behind the counter.
I received a text message saying that Harv would be ready in 30 minutes. How cool is that? I’m impressed by the little things. And when I got there, my little guy was smiling and looked so adorable. They gave me a little packet that had a holiday card and discounts on future visits and (drum roll please) a freakin’ magnet with Harv’s picture in a dog house! All these personal touches make me happy to support an independent business. The owners chatted with my husband and I for about 10 minutes about maintenance and were really easygoing.
Overall I think the money spent is worth it to not have to worry about a bad cut and the customer service. We are college students but will be taking our guy back when we can afford to, but know it’s worth the savings.

AMAZING! I found this place via google and figured to give it a try since it was so close to home. Called them up and they were SO incredibly friendly and accommodating to all the questions I had.
Made an appointment, dropped our Cali, 7 month old (Terrier/​Sheepdog Mix) and she was ready within 2 hours, that was great, considering we got the whole 9 yard package.
Paws N Klaws really went above and beyond, treating our Cali with compassion and kindness. They went out of there way to make sure she was comfortable since she had never been in a groomer (we adopted her from OC shelter). They even gave us a summary of how she did after we were done. I could tell they treated her SO well since she didn’t want to leave when we picked her up!
Paws N Klaws is our official go to groomer now, I HIGHLY recommend them to all my friends and family looking for an honest, kind, and caring groomer.

Everyones fear, is the safety of our pets, and our pets are the world to us (they are our family members, they sleep with us :)) After going to 3 different groomers in the area, #4 Paws N Klaws should of been the first on my list. I read up about the prices, got scared, but finally gave it a shot, and now I know why an extra 7.00−10.00 goes a long way. 7 – 10.00 is meaningless when you get all the amenities.
Here is a brief description of my encounters:
I called them up, and asked them if I can stop by to interview and look at the facility. The gal answered and told me she was more than happy to have us here, and she even asked to bring the little one (this is big in my books, they do care to see our pets)
The location is hard to find, they are located on Journey and Aliso Creek Road in the same plaza as 24hr fitness, but a few buildings behind. Upon arriving, they were in the middle of grooming and they put their clients dog back. During this time, all I can say was WOW. Like someone else mentioned, this place is CHIC, Modern, granite countertops and CLEAN. No dog smell, no dogs barking, and the AC was fully blast. My other 3 groomers places smelled like old wash towels, moldy and musky. I never knew, I just thought this was normal because of all the water.
Even before some of my questions were asked, they were answered just by coming in. Clean stainless steel bath tubs, clean tables, Air conditioner is on which means our pets are not going to overheat and have a bad time. Open grooming, bathing in front of you, cutting in front of you. Nothing to hide. Most places, grooming and bathing is in the back.
I immediately booked my appointment, 7 days out since they were full.
I was educated to bring my vaccination records, have the pets peed and pooed prior to coming. Upon arriving for the bath and cut, they placed my pets on the red granite countertop (my goodness, I dont even put my pets on my granite countertops) and gave me a full assessment what what is to be done. They quoted the time, and even called us 30 minutes before finish time, so I dont have to wait around. They are super on time, so dont be late. When I was there on the interview, a client was 15 minutes late, and they rescheduled them. They explained to me that when you arrive late, all the other pets who are supposed to be out on time, will be late too. Understandable, because I want my pets to be out on time. Pick up, is on time too.
All the other places Ive been to, drop the pets off by 9AM And pick up at 5PM. (what are they doing in there the entire time?) and last few places are 2 hour services, but they came out uneven, smelly, and terrified. I was educated and now understood that 2 hour jobs, are using heated force dryers. They blow heat everywhere to dry pet fast, and get them out. Not here. Everything is soft blown air, with 3 black tubes that blow soft air. Average service is about 4 hours for a haircut, bath, brush, ears, anal glands, nails, ears. I even check underneath the paws and the hair is trimmed!
Haircut was perfect, nails were trimmed, anal glads were squeezed, and my pets came out happy and even wanted to go back in and give them kisses (this says alot to me as a parent).
The prices are comparable to other independent groomers in Aliso Viejo, I paid roughly 7 – 10.00 more, but I got much more value/​safety out of this, then the others I tried.
I highly recommend this place to all pet owners. Safe, value, friendly and CLEAN CLEAN CLEAN. I will upload a few pics of my pets!

Things that matter most to me when looking for a groomer:
1. Friendly, personalized service
2. Attention to detail
3. Reasonable cost
4. Follow through
5. Love of dogs
Paws N Klaws satisfies all 5 requirements.
Mike, Anna, and Vince are very personable people who take the time to learn their customers names and the names of the dogs that they take care of. I trust my intuition when it comes to who is taking care of my dogs, and I feel absolutely comfortable leaving them here to be groomed.
Anna is very detail oriented — I have a maltese. Any owner of a maltese could attest to the fact that these little dogs often have very watery eyes that can become pretty gunky and nasty. Although I’ve only been here twice so far, my maltese has come home both times totally clean — bright, beautiful, gunk free face and fur that has been meticulously washed and brushed out. Anna (or maybe Vince?) must have seriously used their nails/​fingers to get the gunk out of my dog’s face, because that’s what I have to do at home to get him clean. It’s gross, even for me — so I really appreciate that they care to do such a great job! They also remember details — like the fact that my sheepdog doesn’t like other dogs.
Cost is reasonable. I wouldn’t go so far as to call their prices cheap, but they’re comparable to what I would pay elsewhere.
Follow through — when they say they can get my dogs back to me in 2 hours, they’re done in 2 hours. and not 4. I’ve had bad experiences trying to schedule my day around when my groomer says my dogs will be done. I really appreciate honest time estimates that make my life a whole lot easier.
Love of dogs — these people are animal lovers. No doubt about it. My dogs are not the most sociable or outgoing, but they come out happy with tails wagging after each grooming.
Also this is an independent local business. It’s not Petsmart or Petco. The owners/​workers here are young, professional people who are trying to provide a quality service. I’d love to see their business get even bigger/​better.
There have been some reviews that have stated that P n K doesn’t do specialized cuts. I can’t confirm or deny this since I prefer my dogs just to have a puppy cut to make my life easier — the less brushing I have to do, the better. But I will say that even if they gave butt ugly puppy cuts here, I’d probably still come back. Fur grows back. If my dogs are clean, happy, and treated well here, that’s all that matters to me. I feel very lucky I found a great grooming place so close to my house.

I no longer go here.
They are nice and do a good job at shaving or cutting dogs hair but they don’t do specialized cuts and cute styles for dogs.
I’m still on the hunt for a great place near me.
The only great place I found so far is all the way in Torrance (Pink Pucci) and it’s kinda far to take my dog for regular grooming since I’m in Laguna Niguel.