Aliso Viejo Pet Clinic

I recently had to say good bye to my loyal and loving companion of 15 years, Snowflake (Bichon). I cannot thank Dr. Shah enough for his thorough medical and emotional care he provided to Snowflake and me during this difficult times. He carefully examined snowflake during my frequent visits to his office and thoroughly explained his diagnosis and the next treatment steps. He even made himself available outside of his clinic hours and provided invaluable recommendations and instructions to deal with snowflake condition (liver failure). Sadly, the finality came after 2.5 weeks of treatment and care that Dr. Shah provided. He explained the options available going forward and after I made my decision to say good bye to Snowflake he was very supportive. Additionally, the cost of the treatments & care was very reasonable and on occasions he provided discounted rate and free medicine. Thank you very much Dr. Shah

I highly recommend Dr. Shah as he has been knowledgeable, courteous, empathic and available. He carefully examines my dog and does not order unnecessary tests. My dog had a toumur in his leg which he removed without any complications and my dog was running the second day. I could not believe how fast he got better as if nothing had happened!
My dog has been under his care for the past 7 years and we have always been happy with his care. I wish him the best.

I have been bringing my cats to dr shah ever since we first adopted them three years ago. I never have a problem setting up an appointment and they always get me scheduled promptly. The staff is so friendly and they get me into a room quickly and the dr meets me there very soon after. Dr shah always remembers me and my cats as well as their history. His check ups are very thorough and when he’s done he walks me through his evaluation and what he believes the best treatment would be. He always makes it clear that his recommendations for treatment are simply his medical opinion of what is best for my pets health but that it is ultimately my decision whether or not to go through with them, I never feel pressured into anything. The prices are very fair and he always gives me an accurate estimate before hand so there are no surprises. Going to the vet is definitely not my cats’ favorite thing but dr shah and his staff make it the least stressful as possible.

I used to take Snowflake, my 13-​year old Bichon Frise, to a pet clinic in Irvine for routine checkup as well as other treatments. The drive was about half hour, the service was ok but expensive. I recently came across Aliso Viejo Pet Clinic which is only about 10 min away so I decided to take Snowy for her annual checkup and vaccinations as well as teeth exam and cleaning. I was pleasantly surprised by the quality and cost of the services they provide. They have a very professional and courteous staff and more importantly I was very impressed by Dr. Shah examination. He spent a few minutes inquiring about Snowy’s health history and proceeded to do a very thorough examination of her. After administrating her vaccinations, he patiently shared his observations and additional treatment recommendations. Dr. Shah has a very friendly demeanor and was very gentle and caring with Snowy. The cost of the visit was very reasonable. I am very happy I have found this clinic.

Dr. Shah is amazing! He has been taking care of our dog for four years and two cats for seven years. He is very professional. Our dog had many issues when we brought him to Dr. Shah and worked with us to get him back to health. I would recommend Dr.Shah.

My pets are like my babies, so anyplace that I feel comfortable taking my pets to deserves an A in my book. Dr Shah and his staff have won me over since they are so caring to my current cat (Oreo) and they always explain everything really well that is going on with my cat and what they are doing to him during the exam.
My boyfriend and I first took Oreo to see Dr Shah about 8 months ago for a first time check to make sure he was healthy (we had adopted Oreo about a year ago from the Orange Animal Shelter, and he had an exam at the shelter, but we wanted one at a regular office as well). Oreo checked out ok and we were impressed with the office.
The second time we took Oreo into see the vet was to have him declawed about a month after his first visit. This is a traumatic experience for both the cat and the humans (I cried) and I wouldn’t recommend having this procedure done unless you absolutely have to (Oreo is an inside cat and was ruining all our furniture). Having your cat declawed requires an overnight stay. We dropped Oreo off on a Friday, and were able to pick him up the next morning. It was pretty easy… except for our visit back to the office shortly after we picked Oreo up because he tore off his bandages, picked at his paws and started bleeding. It does take your cat a couple of weeks to get used to having no claws and for their paws to feel more «normal» again.
Our third visit was about a week ago when we took Oreo in for his yearly exam and shots. I was able to get a Saturday appointment a few days in advance (sweet!). The exam was painless and we were in and out in about 15 minutes. Dr Shah was able to look over Oreo thoroughly (ears, eyes, teeth, heart beat, belly, etc… and Oreo is healthy!) and Dr Shah gave him a couple of shots. I love how Dr Shah is so gentle with his animal patients. It leaves me happy.
Overall, I like this office and we’ll keep taking Oreo here for as long as we live in Aliso Viejo.
Cheers!

Dont go here!!! The staff is rude and its dirty and small. My first impression, I walk in and shes on the phone chating away. I start to say I have an appointment and just holds her finger out right in my face. The doctor is in it for the money. like most the other reviews he doesnt even know if your animal are male or female, they two tryed to sell me on teeth cleaning. My cat is 2years old…
Now the actuall extam. while I was the only person waiting I couldnt understand the wait doctor «are you waiting for me»??? Hello thats why you make apppointments and have a front desk girl, but I could see she was to busy chating with her friend on the phone. My cat was getting so streested out waiting. It had to do alot with the two random cats roming around comind up to his carier. The front door was wide open which didnt settle right with me. I finaly go to theexame room. he barly tooches him or weighs him and im paying you for an exame??? he then leavs the room door wide open facing the front door that is left open. My cat being as stressed as he was of course bolts for the door. Im thankful i caught him. They didnt even appoligize, or comp me when he did nothing but try and get me back in there for more money!!!
This is the first time iv been so upset i finally made my first post, its poor care, poor staff, money grubbers, dirtty, unethical!!! Random cats strolling around. I felt like I was in a third world country.

I’m so grateful for how thorough Dr. Shah was when treating my cat. I called the office last week because my cat was really sick and they were able to see me within a few hours. I brought my girl in and had to wait a bit, but they kept coming in to our exam room to check on us and let us know they were a bit behind, so I didn’t mind. Dr. Shah was so gentle with my cat and really wanted to get to the bottom of why she wasn’t feeling well. He ran tests right there in the office and didn’t make me wait until the next day, which was SO appreciated. Long story short, Dr. Shah and his staff made sure that my animal was safe, comfortable, and charged me a fair price for the services provided.

My one year old Havanese pup is due for his annual check up and vaccines today. So I searched high and low for a vet around where I live. Dr. Shah came the closest to where I live and prices are reasonable so I brought my pup here. Dr. Shah is knowledgeable and patient. However, he didn’t check my pup’s weight nor did he check for gender (?!) At the end of the exam, he said, «make sure she stays inside today…» I already called my pup a «he» many times while talking to Dr. Shah but he still didn’t get it… Oh, well.

We are so grateful for Dr Shah and his sweet technician that helped us through what could have been a traumatic experience last Tuesday evening. While playing fetch in our backyard around 4pm, our 9-​year old cocker spaniel (blind in one eye) ran into a wall and broke his top canine in half– with the top half lodging into his cheek. Having moved to the neighborhood only a week prior, we had not yet taken our dogs to a vet nor did we have any medical records with us when we rushed over to the nearest clinic, Dr Shah’s office. Within a few minutes Dr Shah gave an examination and offered us treatment options, including an estimate for surgery to remove the broken tooth and stitch up the wounds. The estimate was reasonable and included the cost of the surgery, anesthesia, pain meds/​antibotic prescriptions, and follow-​up exam… but more importantly, Dr Shah said he would be able to treat our dog that evening (whereas other clinics may have insisted we go to an after-​hours or emergency clinic). We stayed at the office while the bloodwork was performed and left during the 2 hour surgery, and were able to come back and pick up our boy at 8:30pm– a full 2.5 hours after the clinic was technically closed. Both Dr Shah and his technician stayed late without hesitation, and there were no additional fees or service charges added to our bill for this courtesy. As pet owners that would do anything for the sake of our animals, it was so comforting to find a vet office that seems to be truly passionate about their patients. Not to mention, Dr Shah is «the guy» when it comes to pet dental work, and specialized in emergency dental care for two decades. We will definitely return, though we are hoping it is under less unfortunate circumstances next time ;)

When I first got my pup, I did not know what I was doing so I called the closest vet. One word for Dr. Shah is ‘weird’. He did not connect with my dog. He had two ‘office cats’, one that when he left the exam room walked up to my puppy and purred loudly at him. (Mind you my pup did not have all his shots and this caused me to freak out.
He then said he needed to do tests and his vaccines, he leaves, comes back with an estimate of $ 275 – A poop test, vaccines, blood test, and overpriced heartworm medication.
He also asked his asst to weight my pup and made her do it 5 times because it kept showing up 4.8 lbs and he was sure he was 5 lbs. It was all just weird.
We told him we were first time pup owners and he didn’t care to answer our questions, rushed out of the room and had his asst hand us an estimate. There was NO connection and we would not return.
The only reason I’m giving it two stars is because his asst was sweet, nice and actually cared about animals not making $$

PART 1:
I took my Bichon Frise here because he was so itchy and uncomfortable. Saw Dr. Shah and explained to him the issues. He barely touched my dog or even looked at him. The only time he touched him was to lift up his lips to look at his teeth. He vaguely went through that my dog has allergies, prescribed him some allergy medication (that wasn’t even in stock). I had to come back 2 days later. He went on and on about my dog needing a dental cleaning. He then walks me out to the front and tells the receptionist to get Data (my dogs name) «HER» medication on order. My dog is a «HE».
Part 2:
My dog had been taking this medication prescribed by Dr. Shah for a month. Dog was doing great, scratching was to a minimum. Since the meds were out of stock with Dr. Shah I decided to go on 1 – 800 Pet Meds to get it filled. On this site you have to get the Vet’s ok to order it. I got a call from 1 – 800 Pet Meds saying the Dr. declined my request. I called and they told me I had to go back in for a follow up appt and go through a blood test for my dog that will cost about $ 150. WHAT?! Are you kidding me? He never mentioned this on my initial visit at all, (remember all he talked about was my dogs teeth). I could not believe the money trap they tried to pull on me.
I went ahead and switched Vets immediately! If you want a great teeth cleaning for your dog, go here since this is what they push for. If you want great care for your dog and a vet that cares, go somewhere else!

This clinic is purely concerned with making a profit only. I have given them multiple chances and all I can say is they are sneaky and untrustworthy. They put extra items on the bill and say that they are necessary to be done, but when questioned they backtrack and state it could be optional. One example is they suggested x-​rays which is necessary but then they itemized to have a additional person view the x-​rays. This was not explained or easily identified in its heading on the bill.
My mother brought her dog here and she stopped for the same reason. I don’t believe that to be a great Vet you need to trick people when they are most vulnerable to pay more that what is needed. SHAME on you Aliso Viejo Pet Clinic. I will tell everyone what kind of business you are at every opportunity. I give you one star because the place is clean.

Dr. Shaw is great! I have taken my dogs to him for 8 years now. Everyone there is really helpful and really care about your animals.

My dog was due for his annual injections so I decided to come here since it’s the closest to home. I was a little nervous for my dog since it’s his first time with this doctor.
As we walked in, Tracy greeted us with a smile and knew we were there for Dante. She handed me the paperwork and since Dante was nervous and acting out, she let us go into the examination room. This was very nice of her.
Dr. Shah was very pleasant and took his time hearing my concerns and explained everything to me in detail. He and Tracy were very sweet and comforting to Dante during the exam, taking blood, and his injections.
I am so happy that I found a Veterinarian so close to home that we are happy with. I am glad that Dante has a doctor that I and he are happy with. The prices are affordable and they give you a detailed summary prior to treatment.
Dr. Shah is GREAT!!! Thank you!

I found this vet after stopping in the dry cleaners (right next door). They had evening hours and Saturday hours which I needed with my work schedule (open til 7 M, T, Th, F and Saturday til 4). Dr. Shah was very nice and took the time to talk to me about my dog and answer all my questions. I felt the prices were affordable and the staff were very friendly.

I had a hard time finding a good vet that I was comfortable and pleased with, and I finally found it here with Dr. Shah. His staff is always extremely friendly and accommodating, and the office itself has a very «cozy» feeling. Dr. Shah is always timely with his appointments, and really spends time with me and my dog to explain things to me and make sure that my pup is getting the best care possible. He is friendly and knowledgeable, and his prices are extremely affordable as well! I also like that they send annual reminders for vaccinations and other routine checks ups that are coming up. I highly recommend placing your pets in his care :)