Shell

I come here because it’s next to my work but this lady who works here is just a bitch, always doing her make up or something personal I have rights to use my Ralph’s reward and she wasn’t willing to slide it. I hope she gets fired. Reasons why companies lose business is because in trained people willing to work don’t work there if you don’t like you job you rude person. I’ll be looking into filling. A complaint so you get written up.

Please call Shell corporate at (888) 467‑4355. I see lots of complaints. They yelled at me too. FYI, they are the same owners as the one in Monterey Park in corner of Garvey Ave and Nicholson. Both were very rude to me.

I’ve never wrote a Unilocal review but I felt compelled to do so after the way I was treated at this gas station.
I usually go to the chevron down the street on Fremont and valley but after noticing my tire was completely flat I pull into this gas station. The air machine in the state of California is free for customers so my intention was to pay for gas first so Gloria the attendant working there would know I wasn’t trying pulling a fast one. However, she insisted that I pull my car around to a pump first on a flat then only would she turn the air on.
However, Gloria I realize isn’t versed on customer service. A normal employee would understand to make the process fast as there were others in line listening to us argue. Mind you, the people waiting were a result of us waiting out front as she was in the restroom.
During the argument She tells me «omg you are so poor». Shocked I pull my car around pump then ask for the air. I will be contacting her manager. It’s not that I’m poor, it’s understanding common courtesy.
Best of luck to you Gloria. I hope no ones else has to deal with you or your insults.

My friend really really had to use the restroom. So he bought a bottle of water and asked to use it…
Just a headsup… «NO PUBLIC RESTROOMS.»

So I always fill up here this morning came for a bike ride and told my daughter ask the lady if she can turn on the air machine. Bitch said you have to put $ in bitch has the nerve when we always come here. So many people filling up on gas and done ask to turn on the machine and she can’t let us get free air. This will be the last time I come here. Mexican bitch.

I come here twice a week or so, it’s right around the corner from my house. Unfortunately I don’t have much to say. Typical gas station, they have gas, a small mechanics shop, and area with all the junk food we all love and crave and hate. They’re open 24 hours which is cool. They currently have a promo going with Ralph’s where you can earn $ off the per gallon price by shopping at Ralph’s. I shop at Ralph’s often so it make things simple. Every cashier I’ve dealt with has been friendly. It’s kind if cramped sometimes when trying to get gas but that’s not their fault, good gas brings people in and not all those people can drive. :) aaaand they’re located on the corner of the two busiest streets in Alhambra (probably) Garfield and Valley.

I’m only giving them one star because I couldn’t post a review without at least one. They charge you 75 cents to put air in your tires. Charging for water I totally get; but AIR? C’mon, get the f*ck outta here!

One saying that comes to mind: Fool me once, shame on you; fool me twice, shame on me… So this place does not deserve ANY business whatsoever, and if I can steer one person away from here, I think I’ve done my good deed of the decade, and I’ve helped build a house for Habitat for Humanity!
So back in 2009, I just started a job after a layoff and had no money, and even had to borrow $ 20 just to get home. I throw all of it on 3, the guy somehow think it’s 4. I try to pump gas, but I think this guy had an inside job because before I can figure out WTF was going on, someone pulled into Stall 4 and pumped it all away, and the manager refused to let me borrow the phone to even call the cops and think I’m lying. When I confronted him about the incident, he even said «this place is going out of business soon anyway so I don’t care.»… Even worse? Corporate says it’s a franchise and they don’t want to get involved, and the police even rejected my report.
Fast forward to recently: Not only is the place NOT shut down, I hoped that this place was under new management. Wrong. Instead of going in and paying by credit, I try using the wrong ZIP 3 times, so it enacted a hold against the entire balance, so I tossed in the $ 8.47 in cash I had left to just get home, then saw about $ 0.15 in the take-​a-​penny-​leave-​a-​penny tray. Instead of letting this tiny amount go, he grabs ALL my change and tosses it in there, and refuses to let me touch it.
Greed is sure rampant here and I’d avoid this place like the plague!

If gas wasn’t a necessity, I wouldn’t have to come here so much. It’s not the price or the people working here, it’s the infrastructure of this location. Not only is this Shell located on a the corner of two busy streets (Garfield Ave and Valley Blvd), but it is so tiny and easing in and out is such an arse.
There’s about 8 stations, 4 on each side. They also have a service center making it even more tightly nit together. Darn you, Shell, for being conveniently located between my house and the freeway.

Three stars for the bonus of, while you fill up, smelling delicious pastrami aromas drifting over from The Hat.