Red Box Auto Repair

Danny has been the most honest mechanic I have found so far. On one occasion, my Honda service department recommended that I need to replace the brake pads on my Civic. Danny inspected my vehicle and said I have plenty of brakes left. He topped off the brake fluid and charge me $ 5.00 for the inspection.

Super busy joint especially on the weekends, but they have the lowest prices bar none, especially for smog checks. Service is quick and efficient, not overly polite as the employees here don’t got time for that. If you have a Japanese or Korean branded vehicle, you’re in good hands here.

Smog Check is still only $ 29! Almost the same price from 4 years ago! I paid cash cuz some other Unilocaler said it would be a buck more if you pay with credit card… didn’t verify if it’s true.
Always have gone on my day off. Never went during the weekends… figure I avoid the crowd that way. Was in and out in 20 minutes. There was one customer before me. They send the certificate directly to the DMV.
Still the same crappy/​dumpy looking place. Definitely no frills, but price is reasonable and they get the job done. That’s all it matters to me, so I’ve been a repeat customer (whenever I need to get my smog check done that is).

I’ve been here several times to do minor repairs and smog tests for my 08 Infiniti G37 and its always been a positive experience. Danny, the main guy, comes off as a very personable guy due to his straightforward attitude but after a while you get used to it. I found out that by speaking mandarin to him, his attitude comes of as more welcoming whereas if you speak english with him, more rough.
Everytime I brought my car here to do a smog test, he would always give me flack for being too low and unable to get inside the garage. I run aftermarket parts on my car and Danny has always been able to pass my smog test on a good price with no problem. I just recently replaced my rear brake pads here and I was given a good price for OEM parts and labor. I never really had any major issues with my car that required intensive repairs, but for yearly maintance and minor repairs, Danny will give you a good deal and honest answer if you really need to get it done.
The only bad thing is they have a very small parking lot, so parking might be an issue. If the lot is full and you go in to have Danny take a look at your car, he’ll probably tell you to bring it back another day when it’s not as busy, which it will be.
Overall, I would recommend this mechanic, Danny has been here for quite a long time and has extensive knowledge about cars. He will get the job done quickly and efficiently for you, while giving you a decent deal compared to other shops!

After calling around about 10 other smog check shops, this was the cheapest. Showed up on Friday morning and I was literally in and out in 15 minutes.
The shop has a small waiting area. It is just literally 2 plastic chairs, which I would not recommend sitting on. There is a restroom but I highly recommend you don’t use it. I just stood around and surfed the web on my phone while the guy worked on my car.
Smog check for my ’06 4 cylinder was $ 29 out the door (sent my certificate electronically to DMV). Definitely recommend for smog check. Bring cash!

Decent customer service but still a 5 Star Shop in my books. Plus you can’t blame the people there since they have so many cars to inspect on a daily basis. But many great appreciation to the people that work here since they are very honest and will tell you in the face that you do not need an oil change when you clearly do not need an oil change.
The boss, name Danny, might seem a little intimidating but if you listen to him, he is very knowledgeable in the automobile industry and will tell you directly what the problem could potentially be or if there is no problem at all. So when the boss recommends you to fix something you should probably go ahead and fix it. Rather be safe than sorry.

You’re clearly not going to get great customer service here, which means that you’ll be talked to like your an idiot and treated with little respect. They have to understand that the majority of their customers don’t know the lingo they are using and need to be walked thru what service they are paying for. Therefore, they need to have patience and explain the service that you are getting without saying things like, «I just told you, what don’t you understand?» I guess you truly get what you pay for here.
I initially came here for an oil change and smog test. The gentlemen who ended up working on my car didn’t even acknowledge me and just walked toward my car, opened the door, and sat in my car. So I went to him and was like, «Did you need to check my mileage?» And he sat there with a condescending chuckle and attitude, and was like, «No, I need your key. What else would I need?»
When they explain the service you are getting, they rush through things and when you ask for price confirmation and clarification, they get annoyed with your questions. I took the GRE recently and scored in the lower 20^th percentile, so excuse me for being a bad Asian and sucking at math. It’s difficult to mentally carry the one over into the hundredths place while carrying on a conversation. I initially came in for an oil change and smog check, but turns out, there’s always something else wrong! I decided to change my transmission oil and replace the cabin air filter. On top of that, there was a nail on one of my tires. Who freaken knew?! He probably drilled it in while I wasn’t looking. :P By now, I’ll have to turn tricks on Mission St. to pay for today’s services and possibly host a car wash to benefit my poor Honda Civic.
I’m assuming based on the great reviews, this place is more known for their car service, rather than customer service. I definitely will not be coming back. While the quality (debatable) and price fairness are important factors, I also would like to be treated with respect and not be treated like an idiot. Like dental check ups, I just hate getting auto tune ups, but they are necessary for proper car maintenance. Note to self, take an automotive class so I don’t feel stupid and ignorant every time I get a car service done. Also, buy lactose free, low fat milk.
All in all, I just think you need to treat your customers with respect and should not talk to them in a rude and condescending manner. Not much to ask for, but it’s the primary thing this shop is lacking. It could be due to cultural and language factors, but I am one of them also! Asian to Asian, respect man! As for the car service itself, it’s hard to measure, but my oil is back to 100%, the nail in my tire is gone and patched up, my cabin filter is new. Eh, it is what it is. Happy Halloween y’all. I sure got tricked today.

This is a great smog place. Not only is the price really low, the service was great. I called ahead to ask if there was a wait and he said they just opened and I quickly drove there. By the time I got there, there were two people ahead of me but fortunately they were finishing up. I think Tie is the name of the individual that helped me and he was really nice and helpful. He also took good care of my car. I would highly recommend this smog check place.

Who can complain about the cost. My gf got her shocks replaced way cheaper than the dealers.

These guys are the best! Danny and his guys are honest and do very good work for a good price. I’ve gone in and asked, «Do my brakes need replacing?» And Danny has said, «No you’ve got a good 40% left. Come back in a few months.» Amazing! I have been coming here for 10 years and will be a customer as long as I am in the area.

The boss and the worker are nice to work with and they are very honest. Will never recommend any thing not necessary.

I changed my brakes here a couple years ago… they sucked. And the man always over quotes and under charges, which i suppose is a better strategy then under quoting and over charging.
However, after doing a shit job on my brakes and always sounding like a used car dealer trying to rip me off when i ask prices for oil changes, i stopped coming.

Fantastic price for a smog check for my German car. Crowded place but they are efficient. Minus one star because they charge an extra dollar if you don’t pay cash.

The owner is very nice. You can also call ahead of time to see how busy they are. He will call you back once they are free if you ask so. He always tries to arrange the service at the earliest convenience and of course it’s first come first serve. I always take my car here for oil change and it’s about $ 10 service (oil, filter prepared on my own) one of the nice thing to have in my neighborhood. I rarely write review but this place definitely worth for 5 stars.

I needed major service on my car after putting it off for way too long. It’s the second time I went to Redbox to get that done and both times Danny has been great! He might seem a little intimidating at first but he was really friendly and informative.
He finished everything relatively quickly given the amount of work I needed to get done, and it was all at a very reasonable price. I’d definitely come back.

I thought he was racist he only took care of his own kind. I will never go there again.

The boss is a really cool person. He is always straight forward to me, and he never charge you if he thinks your car is totally fine.
The one thing I was really impressed about the boss is that he will refer to you to other car auto repair, because he would not rip you off by fixing something he can not fix himself. Definitely recommend him !!!

I would give 6 stars if I could!
Been here twice one for smog and once for car repair. The guys here are nice and professional. I got my cr-​v fixed here only for $ 200+, while other 4 auto shops asked for $ 600~$ 900!

I’ve been going here for about two years. They are great at what they do and they do not seem condescending when explaining things to me, a young woman who knows close to nothing about cars. So far, I’ve had several oil changes here, brake replacements, and something transmission oil (I know almost nothing about cars, remember?). Every time was a great experience!
In essence, come here! Knowledgeable mechanics who will treat you and your car as well at an affordable rate.

My check engine light came on. I went here to get it fixed since my hubby says that they are fair and decently priced.
They only charge $ 10 to do the diagnostic to see why the check engine light is on. I paid $ 45 before somewhere else. Gah! I had been ripped off. (Both were credit to do the repairs, but still, why such a large price gap?)
A sensor had to be replaced and I skated on by with only $ 140 in repairs for my 2002 RAV4! No upsell, nothing wrong with my radiator or whatever other parts frequently go wrong. Woohoo. Left my car there for the day and picked it up when it was ready. He said to swing on by if the check engine light comes back on.