Mueller Motor Service

Great, honest and reasonably priced. Is this possible when we’re talking about a repair shop? If we’re talking about Mueller Motor Service, then yes!
I’ve been coming here for years thanks to the recommendation of a co-​worker. I’ve been working with Lewis for quite some time now and he is amazing. My darn Volkswagen New Beetle of mine keeps getting check engine lights (common problem with this car) and this is THE place I go to when I need something repaired. He always answer all my questions and always finds an affordable solution to remedy the issues that occur with my car. He is extremely thorough too! Hard to find a good mechanic, let alone a great one. Thanks so much for all your amazing service! I will be coming here for a very long time. I suggest that you do too.
They can be busy at times, but they are worth it. They look to have approximately 3 – 4 employees for the whole shop including the owner. Don’t worry though, they take really good care of you.

These guys are great, friendly, and professional. I have been trying to get my car over to them for two days. The first day was an epoch fail due to navarros tow service not coming through. But once I finally got it there (thank you freeway tow) it was well worth the wait. Very thorough and fair. The first day they were expecting me, and called me 20 minutes before they closed to see if I was en route by tow. Super thorough, I’d feel comfortable sending my grandma to them — honest and just plainly nice guys.

The owner is a really nice guy. I liked him. But I’m really disappointed with the service I got. I have been shopping for a VW Vanagon and needed a shop near the seller. I called these guys, they said they had a lot of experience with these vehicles, which I believe they do. But I thought their inspection was poor and not comprehensive. It seems like these guys don’t understand how important a pre-​purchase inspection is for someone investing in a vehicle. Here’s my beef:
1) I asked specifically if the bottom had been sprayed to cover up rust, and they said no. I took it to a local shop that ONLY works on vans and busses and right when they got it on the lift he said, «The bottom is all rusted and someone sprayed over it to try to cover it up.»
2) They pointed out that the CV boots were all torn. They told me it’s a $ 300 job. My mechanic found that 2 of the joints were bad. Mueller never warned me that boots can lead to worn out joints, and the potential cost of that. This is exactly the kind of thing you pay a mechanic for during an inspection.
3) I asked him about the shocks because they felt worn out to me. These guys said they were fine. My mechanic says they’re flat and cheap and need to be replaced.
All in all, I thought the van needed $ 300 to be safe and in shape, turns out it needs $ 1000. I would have liked to have been prepared for that during my negotiation.

I was referred to Mueller Motors by my friend Eliiot and I have never met such an honest mechanic he’s the only person I trust fixing my daughters BMW.

I have a VW that I have tuned up once a year and I stay far away from this place. My friend and I came here once to ask about some service needed on my VW. The owner was talking to a couple about other things that were not related to car repair. We stood there for about 10 minutes waiting patiently, and the owner didn’t even acknowledge us. He kept talking and didn’t even bother saying «one moment please or how may I help you». We felt we were invisible, even if I waived my arms I don’t think he would of bothered to turn his head. This place is full of cars because all they do is store them for you. My brother had his Karmann Ghia repaired here, which they did fix, but they didn’t even bother calling him to pick it up. My brother’s car sat in their parking lot for over a year. My brother didn’t mind since he needed a place to store it. If you need your german car repaired go to the Thai guys on Mission in South Pasadena. They at least fix your car promptly.

I took my 01 Passat wagon in for a timing belt change at 90k miles since the dealer has been telling me to get it done. After reading reviews on Unilocal,I stopped by and talked to Albert. He gave me a quote that was about ¼ of dealer price and seemed very knowledgable and honest. It’s been 3 months since he replaced my timing belt and the car runs great! I think I finally found a place to take my vw to… I think Albert said he father started the shop as a Lancia authorized shop way back when and he actually started doing engine tune ups when he was 13 or something. This is a great place for VW and other european cars.

Mueller and his group are the best — over the last 9 or so years, they have worked on my Jetta, Audi TT, a couple of Audi A4s and now my Audi S4 and my husband’s Porsche C4S. Even over the last several years when I have moved more than an hour away, I still come to Mueller’s to get any major work done or when I need an honest opinion. When the dealership has told me I need $ 5000 worth of work done, I go to Mueller and he tells me what really needs to be done and it is always a fraction of the price. These guys are really good and, as a result, really busy, so you need to play by their rules — it’s difficult to get through on the phone, but you should call to make sure they have time to take you (especially on Saturdays when they primarily do basic service items), there is not a waiting area or any special customer service touches (they are there to work on your car), and I don’t recommend asking for an estimate unless you’re having very specialized work done or you anticipate a big job. Albert is the man to talk to — while the whole group is really capable, he runs the schedule and makes all the decisions, so you need to talk with him when you need something done. Their primary objective is to work on your car and get it done in an efficient manner. Just know they will be honest — come in free of any attitude and they will be courteous back to you.

We’ve been going to Mueller since the early 70’s, when my Dad would take our VW Squareback and a VW Thing to Mr. Mueller himself. Nowadays, Albert Muller (Mr. Mueller’s son) owns and operates the shop. I have taken countless aircooled and water cooled VW’s to them (a Squareback, a Vanagon Westfalia, a bug, two Passats) as well as some Volvo’s (122s, 240, and a couple of XC90’s) and a BMW (325ic). Albert and his crew are always professional and courteous, and don’t charge for unnecessary repairs. (I can verify this because I have a Vag-​Com tool, so if/​when my car throws a check engine light, I usually know what the problem is before I get there. They have always said the right things once they hook up their scanner tool.)
Another good thing. The same guys have worked there forever (Lou and John) and all three are willing to talk about the problems and show you what has been done. Not many other shops will let you walk into the work area nowadays.

I’ve been bringing our BMW and VW to these guys for years. Albert is a super friendly guy and his team does an excellent job on German automobiles. They are honest and the prices are very reasonable. They won’t charge or cheat you on extra things like dealers or «other» mechanics would do to make extra cash. Sometimes when things get busy though, paying the bill may take awhile.

A great place to take your German import. Al and his staff are professional, friendly and honest mechanics. They never do unnecessary work and their prices are more than reasonable. Sometimes hard to reach by phone but it is because they are always so busy.

My wife has taken her 07 Rabbit to this shop a couple of times and he has always been incredibly fast and friendly. Even when she had to wait on the lot, with the 3 month old baby, he was kind and courteous and fast.
He has even been straight forward with us, when the dealer had told us we desperately needed to have brake work done. We took it to Mueller and he told us that we still had at least another 5000 miles before it was necessary… and at that he was a ¹⁄₃ of the price of the dealer.
I have an 01 Beetle and plan on taking it to the shop here whenever it needs work.

I like Mueller Motors! The guys are honest and they got me in right away to replace an ailing battery on my 1999 VW Passat. They correctly diagnosed an ignition problem 2 years ago when I first purchased this used VW.
Five stars for honesty and work ethic. Three stars for slight cosmetic and service issues, averaging out to 4 stars!

I’ve been coming to Albert at Mueller Motors since I was a medical student at USC. Since then I’ve moved out to the Inland Empire for internship and then down to Orange County for residency, but I still drive, however far or long, to Albert to have him work on my cars. I’ve owned two Audi A4s, one Audi TT, one VW Jetta, and one Porsche Carrera 4S over the years, and Albert is the only person I let touch my cars. Listen, this isn’t a dealership. No one is going to wash your car and bring you an espresso. Heck, sometimes it’s even hard to get someone on the phone when they are busy. But I’ll keep coming back because Albert, Lou, John, and Aaron are good, honest guys who know cars and pride themselves on doing a good job. I’ve recommended several friends to Mueller Motors, and they have all been happy as well.

These guys are good at what they do. German auto repair. I have never had a problem with them. I have taken both a ’99 VW Jetta and a ’03 BMW X5 for various repairs. I recently had a repair on my X5 (that the dealer wanted over $ 2000) done for only $ 540. Huge savings. Only downside is that they are sometimes short on time and space. I often recommend this place to friends.

I desperately wanted to believe the reviewer before me (Allen) that this place was different then the rest. I want to give my money to small guy & support small business on Main Street USA. I want to get that personal attention that lacks in this large corporate conglomerate world we live in. Sadly, it isn’t that sort of place. It’s like being in a David Lynch movie… set in Alhambra.
I should have seen the signs but again I wanted to believe. I called & told them exactly what was wrong with the car. I was given the runaround for about 3 weeks BEFORE I was allowed to my car to them. When I did show up with it no one could be bothered. I mean no one. I asked someone working on a beat up mercedez if i could leave my keys with him, and he looked at me as though I kicked his dog. He looked right past me (one of those 100 yard stares) and went back to work. So I was thinking maybe he was special, perhaps they had some sort or outreach program to rehabilitate ex-​cons. After 25 minutes or so loitering around the small lot where cars go to die, the «lot boy» took my keys & info. I asked when I was going to get an estimate & he said that they would call me the next day. Flash forward a week later & still haven’t heard anything… SO I decided to give them a call. They told me what I had told them a month earlier & I was told that they couldn’t even start any work on the car for another 2 months. And oh… could please remove my car because they need the space. This is an amazing business model.
Maybe this place is good if you don’t know how to change a fuse or if you want a simple brake job but for anything that requires skill… I’m a bit weary.
If anyone knows of an honest porsche mechanic in LA that actually wants your business, please let me know. Until then, I suggest you stay clear of this place.

VW, Audi, Porsche Specialists.
I’ve had a number of VWs and my roommate has an early model Porsche, and we both haven’t had any problems taking our cars here. I generally do all my work, but when I’m too busy or lazy, I put my trust in these guys. They know their way around a German auto. Honest prices and diagnostic work.