Al-Wardi Dhia MD

Worst receptionist in the world! The doctor was an hour late to my appointment he didn’t bother to look at my chart because he was so late he ask all the same question I just spent 20 min filing out. He took all his notes on a scratch piece of paper never bother to send in any of my medications that he prescribed to my primary care doctor. Took the 8 calls from myself and one from my primary doctor for the receptionist to submit my referral from my MRI three weeks later. Stay away like the plague. They are husband and wife team they both need to retire!

The Dr. himself isn’t bad. He is nice and seems really knowledgable. He is on the older side and is pretty old school but that doesn’t really matter as long as he knows what he is talking about.
The 2 stars comes from his front office staff, the lack of office hours, and the mystery billings. I was sent for an MRI and paid the co-​pay at the hospital but a bill show up from Dr. Al-Wardi’s office and I was rudely told by the front office lady that he had to go to the hospital to pick it up so I was charged a visit for that. I let her know I was never told that this was going to be happening or that I was going to be billed for this. She let me know that «the results just don’t magically arrive». I asked about email…
I would also call from time to time to ask a question and it seemed impossible to reach anyone in the office. They are only open a couple days per week. I would constantly get the answering service and leave a message with them but I would never receive a call back. If I did get ahold of the office it was never a pleasant conversation and always left me frustrated. Dr had me on a medication to which I had an allergic reaction to and was told if I had one to stop immediately and he would prescribe something else. When I called to tell them about the reaction I was asked what is the medication he has you on? I didn’t know the answer off the top of my head and asked if she could just check the medical file on her desk…
It was never easy working with them and always frustrating. If it was only Dr. Al-​Wardi the review would be much more pleasant but his staff is really pulling him down.
On to the next neurologist…

Great doctor, he takes his time to really get to know you and address your concerns and symptoms. I feel that he is truly sincere about you as a person and patient. The office personal is also very polite, helpful and friendly. My only issue is parking, I use to be able to park in the frnt, on the street which was in front of his office and now I need to park on a side street because the city painted the curb red. Wah, wah.