Williamsburg Square Family Practice

I like the doctor, but billing is obscenely high. Even though this practice is my preferred provider, I had to pay a $ 160 «consultation fee» for a 5-​minute conversation before scheduling the physical, AND over $ 60 out-​of-​pocket for a «free» physical because they billed me separately for asking 3 questions during the physical. Will choose a different practice in the future.

I have been with Williamsburg Square Family Practice for two years, recently had to change doctors due to insurance changes at my employment. I was not happy. Ever since going there I have seen Susan. Susan always made me feel comfortable and listened and explained things to me. When I had concerns about certain things she referred me there to get checked out. If Susan didn’t know what was going on with me and my symptoms she would refer me out so I can get a solution to what’s going on. I always tell my doctors that I have had, I know my body and if there is something going on that doesn’t feel right, I would like it checked out and Susan listened. Everyone there was courteous. Prescriptions that needed to be authorized by Susan was done is a timely manner. A majority of my scheduled appointments were on time, I would usually go in first thing in the morning before work. I am very sad that I had to leave this practice, especially when you find someone you like and feel comfortable with.

i need a prescription for allergy meds over the weekend, when the allergies hit m hard, as well as another that ran out while I am away. Calling in, I’m told, oh no, we cant page them for that. You’ll have to wait until Monday.

After trying many practices over the last 10 years I can finally say I have found a great one. The staff is very accommodating and polite during check in and check out. Dr. Gallini and Dr. Ciampi are always courteous, respectful and most importantly on time. They are knowledgeable and therefore can save you a lot of time during office visits. Susan is also a great practitioner. She is able to quickly diagnose problems and provide you with great options.

Was quick to be seen. Staff was friendly, and the visit was relatively short. Hard to find this place though because there is a huge tree that conveniently blocks the sign.

It is so hard to find a good physician who is efficient, genuinely caring and knowledgeable.
I saw Susan regularly for 2 years and every single time I was there she was everything I just mentioned. I never felt rushed or talked down to and all my concerns were patiently addressed.
The building is quite unassuming in appearance. The waiting and treatment rooms are a bit old/​dated, but always clean. The nurses and desk staff are personable and courteous but the real value lies in the wonderfully caring and patient doctors.

I have been coming to this practice for multiple decades now. I usually see Dr. Gallini, but the docs and other medical professionals who work here are good as well. As with most doctors, if you have somewhere to be, make your appointment for first thing in the morning or the last appointment of the day. Dr. Gallini likes to talk with his patients, which has the potential negative side effect of always running a bit behind schedule. But I’ll take 10 – 15 minutes behind schedule over a doctor who rushes me through like a product on an assembly line.
If you need to make a routine appointment (physical, etc.) call the office as early as possible. The schedule for routine appointments fills up REALLY quickly. It’s pretty common to make a yearly physical appointment 2 – 3 months out. That being said, though, I have been able to get more urgent issues seen much more quickly (sometimes even the same day.) Plan ahead when you can and cross your fingers when you can’t! ;o)
The office staff is, largely, good. There are several of the office ladies who have been there for awhile and know what’s going on. You’ll figure out who they are pretty quickly. There are also several positions that change personnel regularly. This seems to be true at many doctor’s offices. Just keep notes of who you talk to, date/​time, etc. JUST IN CASE you run into issues and need to reference your contact. But I think that’s just good practice in general.
OVERALL: The fact that I have been coming to this practice since I was a small child and I now bring my own children here for medical care should speak volumes for what I think of these folks. They are good people who truly care about their patients.

I have been very pleased with this practice and my whole family has gone here for about two years. We have seen Dr. Galllini, Dr. Ciampi and Ms. Metzger, who is a licensed physician’s assistant. They are all superb. Their medical qualifications and knowledge are top-​notch and they are excellent to work with — highly professional, kind and take a great deal of time to work with the patient, even for very minor problems. Their office staff is friendly, professional and efficient and I have never had any kind of problem with billing or insurance. During a recent visit my son had a fainting spell when blood was drawn for a routine test and they went out of the way to reassure us he would be fine and even the doctor came in and spent a few minutes explaining what had caused him to faint (anxiety) and not to worry. I definitely recommend this practice.