Vein Clinics of America

I had the very same experience as M P. Knew the old location and doctor; she left two weeks after I began my treatment at the new location. Front room staff is lacking; I was given wrong information about what my insurance would/​would not pay for. They misread my scans and continued treatment that was not working, was very painful, and left my legs worse than when I started. After one treatment, upon returning home, my husband was so alarmed he wanted to take me to the hospital. They would argue with me as to what leg was to be worked on just about each visit; I had written my appointmens down with the leg to be worked on (during my first treatments, they would alternate, one than the other) and they just kept working on the same leg. In the original location, they would ask you to walk around the halls with your stocking on after a procedure and before you left. Never asked to do this here; when I asked about wearing stockings after a procedure, they told me «if you want to.» When Dr. K. left there was to be another Dr. in her place; I never saw him once. It appeared the office was being run by the girl at the front desk and a P.A. It is a bit scary; they are working with your vascular system.

Unfortunately, I had my veins down a few years ago with a good Doctor, who is no longer there. Since then I think the practice has gone down hill. I will say that upfront not all the side effects were disclosed. My legs look worse than when I started. I have «spots» as a result of the vein surgery and to get rid of them, I have to Pay out-​of-​pocket (hundreds of dollars) since it is considered a cosmetic procedure. I think this is very unfair and that this procedure should be part of the Surgery procedure itself. Wish I knew the real facts before as I may not have done the work b/​c now I can’t even show off my legs. In addition, I experienced major pain in one mo my legs. I called to get an appointment b/​c this pain was interfering
with my sleep –2 plus week later i get an appointment. There was no urgency or concern from the staff in getting my to see the Doctor. The receptionists are not that warm or friendly either.

My wife went for some spider vein work. She felt that the staff people were cold and lacked warmth. They just went about and did their work. They didn’t really explain what they were going to do and why. She paid over $ 300 for one session to try to clear up the ugly (her words:) leg veins, and after 6 weeks she saw no improvement at all. Not sure if this is even a genuine medical office, is it?

I saw the commercial for Vein Clinics Of America so many times I thought I would give them a try. I chose this one since it was closest to me. the first lady that greeted me was nice and asked me to sign some of the papers I came in with. Then another lady called me by a name that was not mine and when ii corrected her seconds later she burst out in laughter with her coworker. (I’m like thats nice!) all the while the doctor whom I recognized from her picture on the site was there. they finally took me in to a room where I waited for about 10 minutes. and then a tech came in and asked me a few questions and took my blood pressure and asked me to wait so I can get an ultrasound done of some sort. my husband and I where waiting for another 15 minutes and decided that it didn’t seem right that the doctor and her staff of 5 or so where all sitting in the front and didn’t seem like they were very busy. while we were just sitting and waiting. so we decided to just leave. as i left they called me and left a message on my phone asking me to call them back. I didn’t and they never called me back again (which was fine with me).