TR Framing

I had a family portrait framed here for Mom on Mother’s Day, and it turned out better than I ever expected. They promised to have it to me before mothers day, and they delivered. My mom was ecstatic when she saw the photo, and her first question was where did you get this done?!

Not sure what’s up with all the negative reviews of this place. I also had a LivingSocial $ 200 deal, and they did an excellent job on a large print I brought in. I ended up paying about $ 120 in addition to the $ 49 LivingSocial price, but I thought this was quite reasonable given the size of the print and the quality of their work. I highly recommend TR Framing!

I read the rather blah reviews of this place before heading over to take use of a Amazon Local coupon, so I was rather skeptical. But I had a decent experience. Taking on another reviewer’s advice, I didn’t mention the coupon until I’d narrowed down what frame I wanted and got a quote, so I don’t think I was overcharged. Framing is indeed expensive, and they were very polite about the coupon too, so I rather feel I did get a deal. I had a painting frames that meant a lot to me, so I wanted to spend the money to get it right. Had I gone with the most basic options it probably would have been close to my coupon value of $ 200, but as I got double-​matting and a nice frame, it was a bit more (I paid $ 80 extra). Some frames were really steep though — beautiful, so worth it if you have a piece of art that would be enhanced by them … one day I’ll get frames like that too when I have art worth a million bucks. :)
For those people not wanting to pay extra, ask to break down how much the mattes and frames cost, and you can probably get the cheapest frame and matte for a reasonable price — they were transparent with me about telling me which frames cost more and less. And they really helped me pick out a great option for my budget!
For people without a coupon… well, I do think prices are a bit steep. Maybe negotiate? Or get a coupon.

I’ve gotten three things framed here and had a great experience with each. They got two jobs done for me right before Christmas when I was crunched for time and both looked fantastic. I also took something in on a Tuesday for my husband’s 40^th birthday gift just two days later. And they made that deadline too! They’ve been exceedingly accommodating and worked with me on pricing when I’ve asked. But it’s definitely not inexpensive. So if you know that going in, you’ll be very happy with the finished product.

I got a Living Social Deal for this place and hadt two paintings framed. Yes, it was quite expensive to have my two paintings done; however, I LOVED the end results. It came out even better than I could have imagined and I was very happy with the work. The owner even carried the larger of the two paintings out to the car for me.
I never received any attitude from either of the gentleman working there and was not rushed when selecting the framing materials and matte. I was also shown the cheaper of my options and given a price quote before making my final decision. I’m glad I didn’t look them up on Unilocal until after I went because I’m truly happy with my decision to have my artwork framed there.

I have shop in the Zoo. And I’ve been framing and selling pictures in my shop for more than a decade. This framing store is phenomenon! love the people there. I’ve been dealing with them now for over than 2 years.
I read some comments and let me tell you if you want to cheap things go to Walmart or Ikea. If you want to quality product then this is your place. You can not walk into Neimans and tell them to give you Prada shoes for $ 20.00 just because you can’t afford it.

They’ve done two very good jobs for me. I’m not sure why everyone is so down on these folks. They do great work. I’ve bought the Groupon deal twice and they honored it once for me even after it expired.

To be honest… I think that when you come with a coupon, you can EXPECT that they will make sure the total does NOT cover the entire cost. I know this from going to other framing stores with deals and getting the whole «upcharge» thing everyone is complaining about. But I think that the AMOUNT extra you are charged depends on who helps you. I give this place 4 stars because when I had the guy helping me price out 4 different options, there were some that were «mostly» covered by my living social deal, and others that weren’t, and he gave the opinion that the cheaper of the 4 options was the best. I appreciated that. I mean, they are still trying to make their money, but he could have gone overboard like other places in the past.

I wish I could give this place something less than 1 star, but alas, Unilocal doesn’t allow that.
Like so many others, I bought a LivingSocial deal to get my graduate degree framed before reading the reviews of this place — and that was a costly mistake.
It is rare that I feel so cheated and taken advantage off, but after leaving the store and calling around I found that the price was almost triple what I would have paid somewhere else. I got hosed worse than a dog running through a car wash.
So if you choose to use this place, know that you will be overcharged for average work. If anyone is considering using this place, LEARN FROM OUR MISTAKES. DANGER, WILL ROBINSON.

Best customer service around! I didn’t feel pressured to exceed my budget, and he took as much time as I wanted picking frames, experimenting with different mat combos. Amazing experience!

Great job framing and helping me choose the best frame and matte color.
I brought over some art work and they had the framing done 2 days earlier than promised. The glass is very high quality, they sealed the back of the frame (prevents insects from getting in), they put small felt dots on the bottom corners (which prevents the wall from being marked). Over all they did a wonderful job.
Parking is on the street or you can use the Trader Joe’s garage lot next door.

Finally attempted to cash in a 49 dollars off 200 groupon for this place. Whoa. I was in disbelief with the $ 450 quote. It was a medium size map and I chose a very basic looking frame. They reimbursed me for the groupon but my time I can not get back. Don’t waste yours! Look else where.

Again I like others got burnt by a Living Social $ 60 for $ 200. I brought in two of my daughters VA bar certificates for framing. Was quoted a price of $ 550/​each or $ 1,100.
I had her college, grad school, and my sons college done in Germantown MD last year all 3 for about $ 450.
When I questioned the high price the owner replied we have had a 60% increase in the past year.
I Stopped by Micheal’s on my way home and for $ 31.50 including tax I have 2 fairly nice framed certificates. Granted they don’t have the fancy matting/glass/backing…but I saved $ 1,050 including the Living Social that I will not use.
I would be interested in how many Groupon/​Living Social go unused when purchasers realize the exorbitant pricing.

I should have read the Unilocal reviews before buying a Groupon for this place. Rookie mistake. We were grossly overcharged and went to pick up the items the day after they were promised, only to be told they wouldn’t be ready for another 2 days. Both frames were for my father’s birthday that night so we’ll have to give him the presents late.

I used a HomeRun coupon for a very simple framing project, and they did a good job. Having read some of the other reviews, I did not mention the coupon until I had received a verbal estimate, of about $ 200 for basic framing (no matting) of a large poster (about 3′ x 4′). They got the job done in just over a week. No problems in dealing with them; they were very polite.
If you use them, be sure and keep your invoice or at least the invoice number, because they were unable to look up the project by customer name when I called to find out if it was ready.
BTW, they’re a block from Trader Joe’s. Going north on GWMP, hang a right on Wythe and park on the street there or in the TJ garage if you buy stuff there too.

I had a great experience with my Living Social deals at this establishment. Not sure if these other reviewers EVER framed anything or find anything particularly pleasant in life, but this place is great. The worse you can say is that they are compact and keep too many finished pieces stacked in your walking space. Framing is pricey and with their deals, it is more palatable. But if you do not want a great frame, then go to Ikea. The whole store was engaging and helpful with ideas. I was able to make a great decision and get a great deal. I will let you know how they turn out, but I felt compelled to state that his place was extremely fair, considerate and a breeze for me!

Like most other reviewers I bought a groupon. (actually I bought two) I was quoted a much higher price than it should have been. It ended up being what I would have paid if I didn’t have a groupon. I went with it because I am a procrastinator and figured I would get a refund on my second groupon. When I picked up my framing I brought something else that I got priced at another store just to see what he would quote me. First, the framing that was done had a different color mat and frame than what I asked for! But it did look really good. The quoted price for the second piece was twice what it should have been, but he offered me half off because of the problem with the other piece, but when I brought out my groupon he said only one discount at a time, I said either you take the groupon and I don’t owe anything or I’ll go somewhere else. He agreed, but we’ll see how it turns out.

Stay away from this place. Like many of the people that have reviewed this place, I found it by way of Groupon. The only reason I was inclined to use it was because I had an oddly shaped photo that I wanted framed and couldn’t find a frame anywhere. I went in and the groupon was for a value of up to $ 200. They quoted me a price of $ 290 so I had to pay $ 90 out of pocket. Kind of ridiculous, but they seemed nice and helpful so I went ahead and made the purchase. The owner, Victor told me that I could come back in two weeks and pick it up. So two weeks later I went to pick up the frame and they had used the wrong color frame. He apologized and said they would fix it and I could pick it up in a week. A week later I go back and guess what? It is still in the exact same frame. He apologizes once again and says he will fix it and deliver it to me on Presidents Day monday. I am very annoyed at this point, but what can I do? So Monday rolls around, no word, Tuesday, no word. I finally call today and Victor casually says oh yeah it’s here, we can deliver it tomorrow. I ask for a partial refund or some type of compensation and he says they never do refunds. I am very upset and will never use this place again.

What. Nonsense. If my experience is any indication, you’re better off sending your money to that random guy from Nairobi who spammed your Gmail, because then at least you wouldn’t expect anything.
I bought a Groupon for this place, $ 49 for $ 200 worth of framing. I took in a painting roughly the size of a boogie board and a 5″ x 7″ print. The associate came over to me with exasperation, presumably because I came in close to closing time. We first discussed framing my big painting and settled on an ornate 3″-ish frame. That, with labor, was quoted at $ 309. Then I asked about the little print. With 1 ½″ matting — which he measured for — a ¾”-ish frame, standard glass and labor, this was to cost me $ 180.
That total is already really high — but it was close to Christmas time, smack in the middle of Holiday Huckster Season, and my Groupon covered it, so I was willing to just go along. At this point, with the price laid bare, I mentioned that I in fact had such a Groupon, which was my fatal, rookie mistake.
I settled on a color for the matting, and then he said that with matting factored in, the price would come to $ 230. Important to note: three minutes before, pre-​Groupon, matting had been factored in. When I pointed out that he had already quoted a price included matting, he said, oh right, my bad; this olé memory of mine, you know?
And when I pointed out how inflated the price was in any case, he scoffed that «custom framing is expensive.» I’ve had similar custom jobs done in Arlington for $ 70, $ 80 on three separate occasions. Five stars for customer service, scandal-​maker.
Needless to say, I left and wrote Groupon for a refund. Save your money and take it to a place like K.H. Framing, if you’re still in the mood to patronize anyone. They’ve given me excellent service before, which I obviously didn’t fully appreciate until now.

I stumbled onto Art & Frame through a living social deal. My hubby buys paintings and has them framed so i figured they had a pretty good deal. We went to the place and the staff there was so nice and accommodating. Victor worked with us for awhile trying to find the right frame for our paintings. One thing I love about this establishment that you do not get at other establishments, they work with you. If you really want a particular frame they will work out a price with you. They give very good service and they deliver!!! (we did not get our paintings delivered, but they do deliver paintings, especially over-​sized paintings… it is conveniently located about 10 mins from I 95… you will not be disappointed. i know we are not!!!