Supersonic Limo

These guys are liars and thieves and will laugh in your face when you tell them so. Don’t be surprised when they charge you twice the number they quote you for creative charges they don’t approve in advance.

I used Supersonic Limo on November 3, 2012 for my birthday party in D.C. We had a beautiful, clean, white SUV limo as promised. The driver arrived early and was very professional. My friends and I enjoyed riding in style without having to worry about too many cocktails, parking in the city or anything else. The owner, Jim, promptly followed up with a phone call to assure that the service was to my satisfaction, this is very important. We had a great time and I would definitley reccomend and use Supersonic Limo again.

I recently almost used this company and three days before my wedding, they tried to charge my card way above what was agreed. I was told $ 690 for 2 white limo’s for three hours. This was including everything as Jim stated. They never sent me a contract. If it was not for my credit card stopping payment, they would have received payment. I looked for them on DMV and could not find them as being licensed/​bonded. Now since, then I have received threatening emails from Jim stating he will take me to court for the full payment of about $ 1200 dollars plus 20% compared to the $ 690 we agreed on. Do yourself a favor a use a professional company. There are many out there. And Check DMV for licensed companies. If you want quality customer service and honesty, do not use this company. They lack both. I waited months for a contract agreement and never received one. When I emailed the partial owner Jim, I got three to four word responses which stated «we are set» even after I requested a contract and a invoice total. I have never heard of a limo company charging someone three days before the wedding without providing a contract total. I now understand why they practice their business this way. When you are told by the owner that there is no four hour minimum, and the price rates include all gratuity and surcharges, that is what you expect to pay. In my case it was 2 limo’s for 3 hours for $ 690. The owner now stated that there four hour minimum doesn’t apply and now the amount would be close to $ 1,200. I looked to see if supersonic limousine was listed in VA DMV and it is not. Beware of this company and avoid at all costs unless you want to scramble last minute looking for another limo service. They are rude and very unprofessional including the owner. This has been a very bad experience and normally any decent business will try to fix the issue, but not this company. Any one with a little sense can understand this. They made it worse with threatening emails sent to the bride to be hoping she would cough up the money so everything ran perfect, but she did not. I can not remember a time I was so dissatisfied with any business. If you do use this company for some insane reason, make sure you request a breakdown of the charges immediately and a complete estimate and a contract. I received none of these. Nothing signed, no invoice, no service.