Olde Towne Obstetrics & Gynecology LLC

I have been going to this office for seven years for regular GYN appointments. I had my first OB appointment and will not be returning. Doctor is not available during two days in the work week, there is no after hours service to assist with emergencies, and doc is not equipped to deal with any risks in pregnancy, you will be referred out. I would recommend for regular GYN but not for OB.

It’s only been one visit but throughly pleased! The office manager was running the front which wasn’t great at all but nurse and MD were wonderful. Great bedside manner! Wish I had discovered her while I was pregnant but hey now I have a name if ever someone ask me for an OB/​Gyn.
While in her office aside from the great bedside manner, we were never rushed, she took the time to answer questions, and gave words of empowerment.

Just left this office. Was a great experience. Staff friendly and not a long wait. Will be recommending to friends

Probably my most socially-​awkward receptionist encounter ever. I would love to review Dr. Ferrier, but never made it past the woman who answers the phone. «We don’t have any openings for a month»… click. Seriously, she just hung up on me.
Yay for healthcare in America.

I absolutely love Dr. Ferrier! I have been seeing her since 1999. She is fabulous. I grew up through my twenties and had my baby with her in my thirties. I had to have a c-​section because my baby was breached and she was fantastic. The recovery wasn’t bad at all. I had no problems going to another facility to do the sonograms. Nothing negative to say. You will love her.

I cant’t knock Dr. Ferrier, but I can knock her practice as a whole. It was my first experience switching from another practice and sadly I wont be staying. I agree with the other Unilocaler, that location is odd and the office itself is not inviting. Its very small and the loudness of a soap opera and talk tv on was annoying and not a welcoming entrance, not to mention the aroma of takeout permeating the air since my appt was during lunch time.. The wait time was at least 45 min total from in the waiting room and in the room to see the doctor. That was a bit much! The front desk person had zero personality, and just went through the motions. The nurse was very nice and friendly and the doctor herself was kind and I would see her again if she were at a different facility with different help staff. The reason I am leaving is because its been over a month and I still have not received confirmation from my preg test nor a call back regarding my lab results. I have called multiple times only to be told, I will get a call back and the lab has been delayed. One time I called and the receptionist said her computer just froze and she would call me back, that was a week ago. I cant deal with that. I should not have to track them down for results of testing a month ago. I had a follow up appt but decided it wasn’t worth it just to go through the process again knowing I would have to deal with this the next 9 months. Sorry to leave you Dr. Ferrier, I did really enjoy my visit with you but you need better people working for you.

Pros: Easy & fast appointment scheduling. Hardly any wait time, the staff and nurse were pleasant enough. Dr. Ferrier is friendly, very knowledgable and a pleasant person to speak to. Although it was made clear she would not be my delivering doctor from the onset, she still took her time in answering my questions and giving me suggestions on how to go about with my high risk pregnancy.
CON: The biggest and only problem I had with my appointment is that she does NOT have an ultrasound tech or machine in her office. I am not sure if this is to cut cost to herself but this is completely absurd. Not only would I not be able to see my growing baby while attending my obgyn visit, but I would have to travel to another location which is close to her office but they do not offer you immediate appointments (total inconvenience). You would have to schedule another appointment and pay ANOTHER copay on top of the one you just paid at Dr. Ferrier’s because these offices are not affiliated in any way. What is the point of her being your obgyn if she can not see the baby growing inside of you at the visit?! Not only is this ridiculous but totally inconvenient! Who wants to travel back and forth, get dressed/​undressed, sign in/​out, wait in the waiting room, not to mention multiple people in your «cookie»…etc…two times when most offices (well ALL the offices I’ve ever attended) have their own tech either in their office space or within the same building! Again total inconvenience and my copays are high so I refuse to pay all that money when I can just find a doctor who has it all!
Sorry Dr. Ferrier, you are great but you must find a more suitable office/​visit for your patients whom ultimately keep your business running!

This practice is rude and doesn’t want to help people. I was seeing another doctor in this practice who retired. I called the office because I had an emergency and Dr. Ferrier couldn’t even be bothered to call me back. Her office assistant just kept telling me she’s not accepting new patients for a month. Dr. Ferrier does not care about people, and should be embarrassed to call herself a doctor.

I love Dr Ferrier. She is honest, practical, and to the point. I have had a difficult time with my pregnancies and couldn’t ask for a better doctor to go through these issues with. I am very surprised by some of the reviews on here as I have found her staff to be professional and caring, and compared to other medical professionals (including dentists and vets!) I have never found the wait times to be long. I can’t recommend Dr Ferrier enough.

Dr. Ferrier is amazing. As a new Mom she was instrumental in helping me navigate through my pregnancy by providing a level approach to all our concerns. She is practical and honest. Overall she is absolutely wonderful.

My Unilocal reviewing has now hit another level. I am reviewing my gyno. Yep. She is so much better than whatever 3 stars she’s averaged on here.
I’ve been going to her for the whole 5 – 6 years I’ve been living here in NoVa. I don’t want to go anywhere else. Even though I only see her 1x a year, she remembers me (how?) (spare any jokes) And I’ve had nothing but quick, easy checkups here. Totally recommend.

I’m writing this review on behalf of my wife who visited Ms. Ferrier based on a referral. To sum it up, the office is short staffed where the doctor does the majority of the work. Thus, wait times are long and to get an appointment is very difficult. That was just the beginning. Without going into detail, after a medical evaluation it was suggested by Ms. Ferrier to undergo a surgical procedure. The physician was quite adamant on this despite our concerns and prior history. Mentioned a follow up call would be done to schedule the operation. Never happened. Followed up with a second opinion from another doctor’s office. After thorough evaluation and consultation with another colleague of his, it was recommended that the operation need not be done. Remind you that we were contacted of this conclusion 1 – 2 day after our initial consultation. I found Ms. Ferrier (despite never actually meeting her) to be highly unprofessional in her inability to follow up on this issue and her capricious decision making. After further researching this physician online, it was noted that numerous other former patients also noted they were pressured to undergo invasive procedures (e.g. C-​sections, etc.) instead of other non-​invasive solutions. We are currently happy with our new physician and practice and could not recommend Ms. Ferrier to anyone. Proceed with caution.

I have had great experiences with Dr. Ferrier and the staff. It is a small office and very different from what I was use to in Richmond VA. My office in Richmond VA was very techy and all of the women in my family go there. But overall, I have grown to become very comfortable here. Dr. Ferrier delivered my son in August 2012 and it was a great experience.

I was new to the area when looking for a gynecologist and didn’t know if anyone could fill the shoes of my gynecologist back home in Seattle, WA, who is amazing. I was really upset when I had a health issue that came up that I warned the doctor may happen and the whole reason why as soon as I moved here I went to a gynecologist. I have a painful medical concern that comes up about 1 – 2 times a year and she was dismissive about it. The front desk and the doctor didn’t seem to think it was an emergency and gave it less priority. You would think her and her front staff would have a higher level of service. The front staff, office manager, and nurse have poor inconsistent communication with each other and me, their patient. It is a small office so you would think that they would talk to each other to coordinate treatment and appts. That is the whole reason I came to a smaller practice to get more personable service rather than a group practice. There were so many mistakes made throughout the few times I called and multiple visits over a 1 year period. I couldn’t believe how unprofessional they were. I let the doctor know several times of the errors that were made by the staff and she apologized for which I was appreciative but still upset. The nurse and front staff were so ridiculous with their nonchalant attitude when mistakes were continuously made that it made me even more frustrated. When I was upset and let the office manager know this, instead of accepting their faults as such, she presented me with a rude and overbearing attitude yelling at me. I walked out of there while she was carrying on as I’m not going to put up with incompetency and anger issues to see any doctor.

Dr. Ferrier is an amazingly smart woman who truly cares about her patients. Everyone in the office, from the receptionist to the nurses are all kind and professional. I’m bummed she can’t handle my high-​risk pregnancy, as she is the only one I trust to take care of me and my baby.

Dr. Cheryl Ferrier and her nurse Joanne are fine and polite but her front desk staff/​receptionists are terrible, rude and appear to change their behavior and appointment wait times based on their personal prejudices. They never say ‘Good morning’,’ thank you’ or ‘please’ to me, even when I greet them politely, whereas I have seen them being awfully nice and sycophantic with some other women.
I always reach the doctor’s office on on time but they always make me wait at least an hour before I can see the doctor. There will be people who just walk in, and get seen within 5 minutes. The way this office works is that you sign in your name as you walk in and the front desk person, usually, Michelle, takes your chart out and places it outside for the nurse to pick up so she can examine you when it’s your turn. So, if Michelle or the receptionist hate you for some illogical prejudiced reason, it appears that they place your chart at the end of all the other charts, irrespective of whether you arrived early or on time.
I have tried being assertive with these front desk people in the past, asking them about their system of scheduling and sending the patients who arrive on time first before sending other people who arrive later before them but every time, they come up with some silly excuse or try to blame me. There was an instance when Michelle completely messed up my appointment time, blamed me for showing up at the wrong day and time and then made me wait 2 hours before I could see the doctor.
There was another time when the other front desk person yelled at me in front of everybody: ‘Why are you here? What are you doing here?’ What a rude and stupid question. We were all there for our OBGYN exam. Did she expect me to yell back at her all the details of what I was there for? This was a day when the other respectionist Michelle had told me on the phine that I could come see the doctor in the morning as I could not make it that afternoon. They made me wait 3 hours before I could see the doctor that day.
I raised the issue with another patient some weeks ago and she said the same thing. They completely forgot/​deleted her weekly appointments set-​ups.
Today, I felt like expressing my concerns to the doctor but I was already exhausted from my 2 hour wait and was in a hurry to get back to work. I know these 2 front-​desk women must either be cheap or must have some long-​term relationship with the doctor’s office, because I don’t think there would be a shortage of efficient, effective, non-​prejudiced and polite people to do their job in the DC area. I am not sure why Dr. Ferrier has them there.
Joanne the nurse is totally efficient and effective too and seems to be be compatible with this practice but these 2 front desk staff either need to be trained in treating everybody fairly, nicely and efficiently or need to be replaced. They’re damaging Dr. Ferrier and Joanne’s good Karma.