Old Town Bath and Kitchen

i went to home depot, lowes, and ace hardware looking for a broken knob that was attached to my shower head. was told by multiple people that the knob is to an older faucet, and would be hard to find.
luckily i found old town bath, and they seem to be experts bath and kitchens. they didn’t recognize my knob, but with a few pictures of the faucet style (apparently, all faucet manufacturers have a distinct look), they were able to track a pair down for me.
slightly on the pricer end for just two knobs, but since my partiular kind was very hard to find, it was well worth it.

I went to Old Town Bath and Kitchen when I needed to replace the cartridge for my bathroom faucet. It was an older, higher-​end model and come to find out cartridges were hard to get a hold of. Ed, the manager from Old Town B&K, was able to do it!
Moreover, he did this over the course of 2 emails and a phone call. He was incredibly helpful in helping me maneuver all of this — dealing with a leaky faucet and a less than interested manufacturer.
Unfortunately, the cartridge did not fix the problem and in fact my faucet leak became worst due to internal damage the plumber found. I was soon advised to simply replace the faucet. I emailed Ed and asked for help once again; I sent him a picture of my current faucet and asked what we he could do to help me find something similar. In hours he found multiple alternatives in a great price range — $ 250 — $ 350; this was half the price of the faucet I was replacing. The options were all great and I ended up settling on one that I love more than the original faucet. Ed was a savvy advisor that in a few short emails and calls was able to help me find a high quality and beautiful faucet that I love. He was simply SPECTACULAR — especially during a demanding work week and crazy travel schedule.
Moreover, Ed worked swiftly to get me the new faucet in two days so I was able to get rid of the leaky one and have a fully operational bathroom again. Simply awesome. And while I feel the mark-​up on some of the products seemed a little high, I would surely say it was all worth it considering the amazing customer service and counsel I got from Ed and the team! I plan to return to them for all my bathroom and kitchen needs in the years to come! They were fantastic.