Mount Vernon Cardiology Assoc

My review is of my experience with Dr. Reddy. The technician who did my EKG was the sweetest. The wait for Dr. Reddy wasn’t long and the office staff professional. This was my first time being referred to a cardiologist so I had several concerns and questions. Dr. Reddy looked liked she had just rolled out of bed her appearance complimented by her Ugg boots. She seemed very hurried, pushy and disinterested in truly hearing me. When asked if I’ve had any recent changes in my life I answered that things have become more stressful. Her response was «everyone has stress» in a tone where I was expecting an eye roll from her to follow. True, but it’s not all the same and she knows nothing about me. I will not be back to see Dr. Reddy but I understand others in the practice are very good, namely Dr. Smith.

If I could give less than 1 star, I would. One of their nurses, Bonnie, is very rude on the phone. She hung up on me for no reason. Hanging up on someone is the worst someone can do. My dad and I were patients there but will never go back there again. Dr Reddy and Dr. Rajan are excellent Cardiologists and we felt comfortable with them, but they need to teach their staff to be sensitive to patient needs and provide train the staff on how to provide better customer service.