Landmark Towers Sunoco

Just happened on the shop a few weeks ago. Friendly and knowledgeable staff. The mechanic that worked on my car explained in detail what needed to be fixed on my car. I’ll definitely be returning there again and would recommend to others.

Very knowledgeable Mechanics the manager kent has been there forever… fair prices and they fix it the first time… would not go anywhere eles

My wife took her 2005 Honda Civic for an oil change and a state inspection. The manager or shop supervisor told us we had to pay upwards of 1500.00 to pass the state inspection for a variety of issues like, exhaust, suspension, engine mounts. This obbiously didn’t sit right with us so we said we are not going to pay so he slapped a rejction sticker on her car.
We took the car to he auto repair shop called KB repair on Van Dorn who thought that that was a little crazy, referrred us to a nearby Exxon. Exxon (Van Dorn and Edsall) said we the only thing we needed were engine mounts to pass for 160.00. This Manager at the first shop (I think his name is Kent) I recall he tried to upsell me the last time I had an inspection done saying my break system needed to be flushed when I just had it the break fluide system serviced and flushed out by my go to mechanic who I trust. It seems like they just wantted to take advantage of my wife or their prices are just way too high. We’re never taking our car here for any type of service again.

What happened to my Unilocal review? Got ripped off. Charged too much for the part. Didnt get credit for the core charge. Car ran worse than when it was left for repair. Tried to get the bill adjusted but manager was unmotivated. Buy my gas elsewheres now. Use a AAA approved mechanic.

I took my vehicle here for an inspection, and was failed due to an airbag/​seatbelt light that was on. They told me that it would $ 100 to run the diagnostic program to find out what the problem was, and then whatever the parts and labor would be to fix it. I refused to pay and took it to another mechanic which is a few blocks away, they ran the test for free and within 10 minutes told me that it was a part (a seatbelt sensor) covered under a lifetime warranty by Honda (my car is 11 years old, so I didn’t think there was any type of warranty on it). Honda fixed the part for free, and I spent nothing at all getting it diagnosed or repaired. Landmark Towers Sunoco was going to charge me $ 100 just to run the test, and then who knows how much for parts and labor. They are using their license as safety inspectors to create more business for themselves, hoping to take advantage of people who don’t know that most mechanics (and Pep Boys, AutoZone, etc) will run the diagnostics for the vehicle’s on-​board computer for free.

It’s quite a relief to find a auto service station where you can take your car with a high degree of confidence that you will receive quality work at reasonable prices. The service manager will even tell you when something DOESN’T need to be done. To me, that is a sign of ethical business practices.

The staff remember my name and take the time to show and explain any issues including taking the time to mount the car on the lift to thoroughly explain. Very warm and friendly.

Shop is great. Fair prices, excelant work. Would recommend.

We’re a mile before my in laws place when we start to hear a ticking from under the hood of our ’78 Ford Trailmate Class C motor home. We had spent the last few years rebuilding the whole thing. With help from a family friend, we took the entire roof off, then reframed it, rewired it, reinsulated it, and put on a new roof with three brand new ceiling, exhaust fans. Then we installed new cabinets, a new counter a new sink, a new fridge, all with a new stainless steel backsplash and accents. We put in new hardwood laminate floors and had all the cushions reupholstered. From the outside it looks like a relic from the 70’s, but inside is immaculate and new. The engine had under 30,000 original miles, and as far as we had been told, was in great condition. We had a mechanic under the hood a few times tuning it up and never had been given any cause to worry so we set out in good faith that we’d make it South from New Haven, then West to California; our first stop Northern Virginia where both my sister’s family and in laws live. That’s where we almost were when it started that dreadful ticking. Within moments the ticking accelerated and kept getting harder until a loud snap, smoke, and loss of power… on the D.C. Beltway during rush hour. Luckily in between two stretches of reduced shoulders I was able to find and get into a break down lane. I have the wife, two dogs and all our stuff, we’re moving across the country and five hours in we’re stuck. Thankfully we’re about a mile from my in laws house and just about as far from the local mechanic they’ve been using for years and he agrees to take it. Kent’s Garage in the Sunoco at Landmark in Alexandria, VA. From the moment we got there Kent and his team were great. It seems harder and harder these days to find people who do what they say (read my Dixie Sheet Metal Review), but Kent, Bill, and the other guys there proved that there’s hope. I was hoping for nothing big on the RV, so you can imagine the shock when Kent calls me and tells me the Engine has ceased. All the usual causes don’t seem evident and he doesn’t know what happened, but it doesn’t look good. If we had any chance we were going to need a new engine, a new water pump, a new radiator, new hoses, belts and sparkplugs, not to mention fluids and two new battery racks. Kent told us that it looked like an engine that blows on a race track. Without many options we take a chance and tell him to do it. The whole way he was never unreachable, and always explained things to us in non mechanic talk. He told us that because he knew we were living out of it, that at any time 24 hours a day we were welcome to stop by if we needed anything. They did everything possible to accommodate us and never made us feel like a burden to them. They kept the deadlines they set except for once by a day, but they called us and let us know they wanted to double check it. When the tire was making a noise the next day we took it back and Bill hopped in and took a ride with us then drove us home to take it back to the garage for a couple hours. He checked it out and stopped the noise for no charge. He even tracked down a digital file of the vehicles manual and gave me a copy on a flash drive. It’s this kind of detail and service that inspired me to bring the guys in the garage a twelve pack as a token of thanks. If you have any mechanic needs go see Kent and his guys. They’re great and they can fix ANYTHING!

Good prices compared to other stations in the area, and I’ve heard their service garage is honest too.

Bf lives nearby so I sometimes gas up at this location. I’ve found that it’s usually not too crowded and the pricing is a little cheaper than other VA locations and on average 5 — 10 cents cheaper than in DC.