LA Fitness

Some machines are somewhat old, but numerous selection provided. Only Jacobs ladder here so it makes up for it; It’s a great place to get in and out. Staff is pleasant; always welcoming.

The pool is kept at 84 degrees, thus useless for swimming laps. Also does not seem c! ean or inviting, and the locker room needs signs to explain how to get to the pool. Staff was pleasant.

I finally wound up interacting with one of the staff. While trying to work out at the Springfield location, the manager of this location accosted me. He explained that he was there as some exchange program thing. He started telling me that I was wrong in everything that I was doing (a lot of the stuff he claimed was right is in direct conflict with basic physiology and fundamental logic), threw in some weird, almost new age crap into the mix, then, in a hushed voice, tried selling me on his own personal (not LA Fitness) personal training services. He then asked me to hold his ID and wallet jumped on my bench and started to work out. The whole interaction took 40 minutes from my already limited work out time. I don’t know what the f*ck this guy’s deal was but I have seen him standing in front of this location so he’s not some random drifter with an LA Fitness shirt.

Do yourself a favor and go somewhere else. This gym has an overall dirty and unkept feeling to it. Members leave weights all over the place, which is a direct response to its overall condition. Equipment is dated, and the staff is clueless. If you ask three employees the same question, you will get three different answers. I’ve been a member here for two years and I constantly find myself asking why I stay. I guess just because it’s easy to stay and deal with it he headaches. Wish I hadn’t joined in the first place.

DO NOT GO TO THIS GYM!!! UNRELIABLE STAFF, INAPPROPRIATE BEHAVIOR, DIRTY ENVIRONMENT, OLD & BROKEN EQUIPMENT, NOT SAFE!!!
If I could give this gym a 0 or a negative number I would. Absolutely the worst gym and service I’ve ever seen. I’m not one for writing reviews, but this place is beyond disappointing. To start, the machines are old. If that was the only problem I wouldn’t really care. However, there are many other problems with this place. Second, I understand the need to keep things clean but when the cleaning crew gets right up close to me while I’m working out I kind of draw a line there. In addition, the cleaning crew moved my bag in order to clean. There was just too many breaking of boundaries with the cleaning crew. Not to mention the fact that this was during peek hours. So the gym was packed, yet the cleaning crew was mopping the entire gym making it slippery? I can understand this early in the morning or late at night, but this was during peek hours. It was all around inappropriate. Thirdly, I moved to the area about a month ago. There has been an alarm going off in the women’s locker room for at least a month that no one has bothered to fix. Yesterday was my last straw, when there was another member acting suspicious around me, and was far too close to me for as open as the gym was at that time. I didn’t think much of it, I just thought it was strange behavior. I felt uncomfortable around him, and this increased after I thought he had left only to realized he was behind me. I bolted when I noticed he wasn’t looking, just to be safe. I did not think to tell staff at the time. I just wanted to get out of there. When I got home I realized I left my phone on the bike I was on when I bolted. I drove back and sure enough it was gone. I tried to track it, but it was turned off. It was stolen. I don’t blame the gym for my stolen phone. However, I called the gym the next morning to report the suspicious behavior and was basically laughed at and told I was being irrational. They said they couldn’t do anything. I realize that there might not be a way to figure out who the guy was, but to call my report irrational was incredibly irresponsible on the part of the staff member. Clearly I wasn’t being irrational since my phone was stolen. I called to report suspicious behavior and all I got was, «Well everyone looks a little creepy.» Not only is this place old, broken, dirty, but the treatment from the staff is just so unprofessional. The gym should be a place to unwind from the day, but this environment is anxiety provoking, unreliable, and not safe! I am writing this review because it was made clear to me that the safety of the members is not a priority here! I will never be returning to this gym and would never recommend it to anyone.
Next time I see as many signs as I did here, showing its lack of care, I will take it as a hint and leave. It was a learning experience for me, but one that I hope other people can avoid in the future!

I’m pretty sure this is the gym where all of the other LA Fitness gyms dump off their old and outdated equipment. It is sparsely equipped and is in desperate need of an update.

i am a regular at the LA on Beulah St, and only come to this location 2x per week for Pilates. this gym is absolutely disgusting and i would not pay for a membership with LA if the Beulah location looked like this — fortunately that one is extremely nice. i would give it one star but my favorite Pilates instructor (Jessica D) teaches here so she makes this gym a little less crappy.

Girl at the counter seemed confused and unsure of what to do. Took over a half hour to get smoothies and we still didn’t get them all so I asked for my money back. Also while we were standing at the smoothie register and 3 workers were near us but didn’t say anything to us, so, we had to get there attention for help, even though they saw us. Might be better off driving elsewhere. Machines are also a bit lacking in cleanliness because quite a few had rust.
Not impressed at all.

Can I swear here? Because seriously, fuck this gym. In 15 years of gym memberships and probably 7 – 8 gyms, this is by far the worst I have ever joined. Here’s a list of the problems and generally bobo crap I’ve seen here:
— Short supply of free weights and benches, especially dumbbells in the most frequently used weights 15−45lb.
— How do you know which dumbbells go where on the rack? The staff have conveniently hand-​written the weights on torn scraps of paper and taped them to the weight rack. Just wow.
— Generally terrible gym etiquette: weights are always scattered and never close to in order, and people rarely wipe down their equipment. When they do they often leave their sweaty paper towels on the floor and you can see them littered around the whole floor. I blame this on the staff for being lazy, poor signage, not enforcing rules, and not walking the gym floor regularly.
— Old equipment. The elliptical trainers are literally rusty.
–Rude/​apathetic/​absent employees. Sometimes the people at the desk are nice, but in general the way they greet (or more often just ignore) members is more apathetic and unprofessional than I have witnessed at any other gym I’ve ever belonged to. Whoever is doing the hiring is not doing their job because they are hiring some lazy wastes of space.
Now for an amazing anecdote: the other night I was on the gym floor when I noticed some loud aggressive grunting coming from the corner. I looked over to see another member literally attacking the two heavy bags with a metal curl bar, as if he was sparring. This wasn’t relaxed sparring though, he was really getting into it, acting aggressively, and laying into the bags with the metal bar. No employee did anything. I walked to the front desk to ask what the fuck was going on, but guess what… no employees at the desk or anywhere to be seen. I don’t use the heavy bags, so if the employees aren’t on their game, I guess I’ll just let this guy tear them up with the metal bar. But by the time I got back on the floor, the guy had dropped the bar and had now jumped off the ground and was clinging to the bag HEAD-​BUTTING THE BAG. He was making some really cracked-​out aggressive sounds during all this too, and people on the floor were looking uncomfortable. Still, no employee intervened. I wondered if he had picked up the metal bar and started attacking people, how long it would have taken an employee to notice?
Well that should have been the last straw for this gym, but I didn’t get around to cancelling just yet. I went to the gym this past Saturday at 6pm planning to workout until 7pm, only to find out that the hours had been changed and the gym now closed at 6pm instead of 7pm. The hours on the door hadn’t been updated, and members weren’t notified by e-​mail. Tonight I went back to the gym at 10pm, planning to workout until 11pm. Guess what? Hours reduced without notice or updated signage again.
So now I am officially cancelling my membership. This is not a business that deserves to survive in my opinion. There are so many problems here that are indicative of poor management on a local and regional level. So many of the problems could be easily fixed with a minimal amount of investment and will, but apparently the company is intent on running a bargain basement ghetto-​ass gym. Good riddance, LA Fitness, you will not be missed.

I new in this area and I’m in shock !!!
They have old and broken machine …
And this it really old gym. Not all the time the instructor are coming to the class or coming late !!!
They have pool but no hot sauna.
& They also have to reinvent this gym !!.
I head al fitness member since 2011 This is the first time I’m going to old and low meatiness GYM.
I live 10 min from this gym but I prefer to drive 20 min and go to better one in Springfield area !
So before u sign up to this one .
Check the one 20 min from here and new one!

If I could give this place zero stars, I would. This is not a gym anyone should join. I agree with the other reviewers. The staff is rude, always on their phone, and never clean up the gym. They have now closed the only room that has working equipment. Half the machines are broken, includes half the bikes in the cycle room. They’ve canceled the step classes and half the yoga classes. They also cancel classes at the last minute and don’t tell the members. If you complain, the staff is even ruder and the worst part — you have to cancel in person between 9 am and 6 pm Monday through Friday — because people don’t work between those hours. Never again will I walk into an LA Fitness.

They have begun to lock up equipment that was once available for general use in the old Bally’s karate studio for trainers priority use. So now not only is the equipment old it is now under lock and key. I see it as their way of punishing the members that would not rerack equipment. The better plan would be to have those sitting at the desk playing on their phones do an occasional sweep of the club and put way left out equipment.

I understand the need for management to want to keep the equipment clean throughout the day but do the cleaning crew have to come right up into my space when I am working out? This morning, during a fairly non busy time, I went to the front line of the treadmills and picked one on the end, and was the only person on that row. Along comes a cleaning person with a big bucket of smelly cleaning solution and starts to clean the machine next to me instead of starting on the other end where nobody was. This person has done this to me several times. Not only does the solution give me a headache but this person sometimes bumps into me while I am running while going in between the machines to clean. On top of that, after I moved to the bikes, a second person came over with a vacuum and started vacuuming right under the bike I was using. For benefit of doubt purposes, I am going to assume a coincidence (?) of rudeness. Complaints to the front desk have gone unaddressed. I don’t like to jeopardize anyone’s job. I would just like some common courtesy to be shown.

The majority of the admin employees at this place seem to get paid to smoke cigarettes, play on their phones, and talk and laugh loudly with their friends. At least pretend to do work… The personal trainers seem to be ok from mine and my friends limited experience. Apparently now you need to sign up for some special plan to go one, though? Love my yoga class with Krystyna. Cleaner than my last gym but still has a ways to go.

This place need a makeover! No sauna!
And they need to do something about the semll

Absolutely horrible and I have a wonderful LA fitness back home as a reference. The first day I went, I noticed it looked run down but thought I would still give the classes a try. The first class was canceled without any notice and a substitute was not even called — as my gym would have done. I waited for the second class. She comes in — late — and says, «We can’t have class today because I locked my mp3 player and keys in the car.»
Okay, fine. Maybe today was just an off day. I go back. I’m watching the class before mine, not only is the instructor overweight, rather than exercising with the class and getting them pumped up she is merely giving orders (not what you would expect from someone whose job is to motivate you into better shape). When it’s time for my class, the instructor, also overweight, does the SAME EXACT THING.
If you have had these same experiences please join me in calling corporate headquarters. I have seen them contact instructors right away at my home gym when someone has complained.

With so much space this could be the making of a great gym. If your a body builder and or use weights forget. Extreme short supply of bench’s, bars and weights. I come by here every once in a while in the hopes that they would make a small investment but I am always poorly mistaken.
The worst part is it is always overfilled with people. So impossible to do everything you want. If you could because there is a limited amount of machines.
Actually this gym is enough to make me reconsider LA fitness all together. This is proof they don’t give a rats ass about a quality gym. Just making money???
In one word… Don’t waste your time.

If I could give it zero stars. I would. I move here from Florida last year, and I am used to the LA Fitness facilities having at least a sauna and a smoothie bar… this place has neither. The place is nasty, it smells bad, and the gym equipment is old. I tried going to another LA fitness location nearby. AND IT WAS WORSE! Seems like the best one was in Pentagon City, and I am not driving that far for a workout! Cancelled my membership and got a planet fitness one instead. If you are going to take $ 35 from me EVERY SINGLE MONTH, at least have better facilities. What’s sad is that I had been a member since 2006.

I use to go this location when it was under Bally Total Fitness. Since the renovation and the rebrand, I am still coming here. The gym-​goers are still the same. I miss the indoor track that the old gym had. I like that there is a hot tub and swimming pool now. This is the only LA Fitness that I go to regularly that does not have a sauna and/​or steamroom. I like the counter space in the locker room. I do wish that they had bottle-​spout attachments on the water fountains. The staff is always nice. Four stars.

I don’t like to think of myself as high-​maintenance. I do have expectations and they are simply not being met here. What do I mean by expectations:
— The training team is a disaster. Twice now I have scheduled a training appointment and the trainer did not show up. After speaking with him, it is clear that he isn’t the issue. The first time, the assistant director made the appointment. I clarified at the time that the trainer would know I was coming in. So, surprise surprise, when he didn’t. Then the training director had the nerve to explain to me that only trainers could make their appointments. Then the second time, I was told the trainer had called in sick that morning. I never really got a straight story about whether LA Fitness calls clients or if the trainer calls clients. In any case, I didn’t have a voicemail and had I received one, I wouldn’t have shown up (duh).
— While I am on the topic of the training director, wow, just wow. A smile goes a long way so she needs to try that at some point. Also, when we were discussion the second missed appointment, she asked me to re-​schedule the training. When I said my schedule was full for the rest of the week, she demanded to know if that meant Saturday too. And then she started in about how I still needed to workout on my own. Yes, I got that. I can handle my own workouts thank you very much.
— The gym is scary. I get that the equipment is older and that equipment sometimes breaks down. I shouldn’t feel like I am working out in a 1970’s time warp version of LA Fitness. (The training lounge area looks like a late 1970s/​early 1980s porno set — don’t ask me how I know this; it just does).
I transferred to this gym from LA Fitness in Stoughton, MA. I cannot say enough about that facility. Top-​notch, professional, engaging member services, training, and front desk staff; awesome trainers; and clean, up-​to-​date facilities. I was in that gym every day. Now I can barely convince myself to go because the whole situation sucks.
Unfortunately, I am tied into a training contract. Hopefully the new trainer I am working with will change my mind about this location. I will continue to document my experiences in case that does not happen.