Instyle Nails & Spa

I can’t recommend this place anymore which is so disappointing because it’s close to home. They are incredibly rude. My first visit was two months ago for a gel manicure and regular pedicure. I went to Vi for both and she did a great job each time. I returned yesterday and was going with Sophia (tatted eyebrows) because Vi was working on someone else. By the time I had chosen my colors – you actually have to open the polish to see the shade – Vi had finished up. I politely explained that I’d like to have Vi and that she is who I usually see. Sophia said «fine» rolled her eyes and pointed to Vi’s chair. Sophia began to mutter what I assume were insults in Vietnamese to the other nail techs. I sat down and waited for Vi to return from the rest room. Sophia continued complaining about me in their language and shaking her head. They both laughed. Vi then said she had a customer coming who had an appointment and she could not do my nails and that I should just go with Sophia. Yeah, no. I am paying MY money for a service and I decide who I want. The two services cost more than $ 60 and I’d prefer to stick with the person I’ve already had a good experience with. On top of that, you were blatantly RUDE, insulted me, and you think I will continue to give you my hard earned cash? I don’t think so. I will be driving out to Fairfax from now on to go to the InStyle nail salon there. It’s 30 miles away but, I have never had a problem, they use new tools each time (opened in front of me) and have never been rude. My nails always look beautiful and last a long time. They have a lot more colors to choose from, provide drinks and don’t try to incessantly upsell you on other products and services.

Nice ladies but horrible in craftsmanship. Dark colors require more than 2 layers. Fall pedicures should not have long summer toe nails. It’s boot season… They need more color options and more workers. Big sign at desk said «drink served with service» — no drink with service… Visiting out of town and needed service. I tried it…

Absolutely one or the best places I’ve ever been to in NOVA! They took such good care of me and took their time even though I showed up right before closing! I got a full set french tip acrylics & french tip pedicure. Both ladies did phenomenal & they actually did both at the same time for me! So while I got to relax & lay back during my pedicure, the other lady Tina did my nails! Thank you Van & Tina for your wonderful hospitality. Everything came out great!

Use this salon regularly for pedicures, always clean and friendly. Bring your own polish if you want a unique color. Better then other nail salons in the area.

DO NOT GO HERE. It’s a ⁰⁄₅. I am allowing 1 so I could review. I am one of those individuals who gets a pedicure every 2 weeks. My nails are easy to handle, they are nicely square shaped, and I get the same color all the time. It is unnecessary to say that my feet are a very easy pedi job. While I asked for a trim, the lady turns my shapes into a mess. One foot is square and the other circle. The paint job is a mess. I was suppose to get a mani and pedi but left without the mani because I am not risking walking around with ugly hands. I was so upset. While they didn’t charge me after I clearly just wanted to leave as they insisted I stay for my mani, there is no price I can put on having to hide my toes until they can grow back and be normal shaped again. Seriously avoid this place.

This is my favorite place to get my eyebrows waxed and nails done. The only down side to this salon is the parking.

This review is for their brow waxing service only! I have been getting my brows did at this location for quite sometime. This is the only place I have found that actually listens to what I want & delivers what I asked for. They don’t argue with me that «thin and arched» is so yesterday & try to push the thicker, fuller brow look.
My mantra is this — Eyebrow! There should be 2! & I like mine thin & arched. The ladies are nice, quick, efficient, & it only sets me back $ 10. That is a win for myself, me brows, & my wallet.

This place is hit or miss depending on which nail technique you get. The prices are higher than other nail salons in the area. I don’t mind paying more IF I love the outcome, but I don’t always here. So due to the inconsistent outcome of my manicure and pedicures, I won’t be returning.

I really was going this place would be great since it’s just around the corner from my place. The customer service is disgusting. I only wanted a gel pedicure that they repeatedly tried to up sell with a manicure so I had to keep politely declining. My fingernails and eyebrows were repeatedly insulted as they tried to sell me more services. It was an awful feeling.
The gels colors are difficult to select because all the bottles are white and they don’t have any sample nails painted. Their color selection is slim pickins. I picked out a light shimmery pink that turned out to be a poor choice.
Onto the pedi. The massage chairs look nice but the buttons and the motor is worn out. The water was cool despite my request to warm it up as it was filling. My gel polish was removed with an electric file which felt painful and terrible. The sound and feeling reminded me of getting tether drilled at the dentist. My toenails were clipped with a cuticle trimmer! Yes, that’s right so as you could imagine it wouldn’t cut through nails easily as it is designed to trim soft cuticles. So she had to use both hands and really clamp down. It was so ridiculous. Next, the nail file was worn out and needed replaced so she had to push really hard, also causing discomfort.
None of the tools she used appeared to be sanitized. She just pulled them out of a plastic box with her name on it then dropped them back in after she was done. I’m pretty sure nothing was done to those tools between customers. I prefer a place that unwraps the sanitized tools in front of me so I can have peace of mind.
The polish job was very poor. It was a light color and she applied 5,6,7 coats of polish. I lost count. I was questioning her as to whether we needed to make a new selection of color or start over. I was expressing concern bc the actually painting took an hour and she kept getting it on my skin too. You can see the stroke lines on the toes. Just awful. She had to get the manager to come over to apply the top coat to try to make it look smooth but it is not. At the end she doused my toes in oil. So much that it spilled all over the floor too. The whole thing was a disaster.
I asked the manager for a discount for the very poor polish and she immediately got flustered, yelled at me then walked away to answer her phone. ****The woman who swiped my credit card would not return my card to me until I signed the receipt and left a tip.**** I had to ask for my credit card back. It was insane.
Cold feet, drilled nails, poor quality tools and pedi chair, horrible pain job, and as my tips says no wifi despite the sign on the door and in the salon. I will never return and I may even call them back to let them know how unacceptable their service was.

I have been to this salon once before. They do an average job, nothing extraordinary. I questioned them on my charge — I asked for a regular pedicure but was charged for a spa pedicure when I did not want it. They then insulted me and laughed at me in English and Vietnamese in front of everyone at the salon. The lady is lucky I didn’t ask for the tip I gave back. I will not be returning to this salon.

I went to this place today and I had a very positive experience. As soon as I walked in, I was greeted by a nice lady and she helped my sister and I choose our nail colors. We both got gel manicures and the nail techs took their time and made sure our nails were painted and shaped to perfection. Their gel manicures only cost $ 35 which isn’t bad at all. I will definitely visit this place again.

Have been to this salon a few more times since my last review and am STILL impressed! It’s a bit of a drive for me — but worth it as their pedicures are excellent and their gel manicures are done properly and with care, so they really last! 5 stars :)

Pros: atmosphere, attention, procedure, personnel
Con: price
Tammi is wonderful. She spent well over an hour giving me a luxurious Deluxe Spa Pedicure. Since my feet were torn up from traveling in Chile, they really needed some TLC, not just a 20 min. or less pedi rush. It included scrubs, lotions, heated towels, paraffin wax, etc. i live in CA where pedicures are cheaper than on the East Coast. That is why I made a comment about the costs.
I have to make a comment about another poster. Ingrid M., unless you understand Vietnamese, your comments are racist/​stereotypical. They are not talking about you. They are just communicating in their first language.

Like the others, I wanted to love this place for the convenience and it looks great on the outside. When you get inside, it’s like a Seinfeld episode where they laugh and cackle at you in Vietnamese. Very unprofessional — in this day and age you would think nail salons would realize that customers find this incredibly rude. The salon itself had no color selection either. Save yourself the trip and go to W Salon in Pentagon.

I go to In Style regularly as it is very close to my house. I think they do a great job and so far I have only had very friendly customer service. The prices are reasonable, and I really enjoy the parrafin treatment (I think you need to request it). The only thing holding me back from giving a ⁴⁄₅ is that the color selection leaves much to be desired. I am kind of a polish snob and only really like OPI and Essie, and the selection is minimal (no Essie). They have a lot of «off brand» polishes, and they are not in any sort of order, which drives me a little nuts. If they could fix this it would be the perfect place! I just bring my own polish and that seems to solve the problem, but I like experimenting with new colors. Overall, clean, friendly, and affordable nail salon but they just need to get their polish game in order.

A young girl in the shop, I do not like do anything. But, she try to telling me many many times, she did trouble for me
Another girl in the shop, she does it for me very fast to her continue do full set. I don’t agree her way

I am a long-​time customer of Instyle Nails & Spa and over time I have noticed that there has been a huge turnover in the staff and that some business practices had changed. I was initially attracted to the cleanliness of the place, how beautifully appointed it was and by the fact that the facility had an excellent ventilation system and there was very little chemical odor that I find so irritating about many of these nail salons. I am sorry to see that most of the familiar faces are no longer there and I am on Unilocal​.COM looking for a new salon for that reason.
I would say that I have visited Instyle Nails & Spa on an average of 15 plus times every year since it has opened. I tip well and usually get the high end pedicure because they used to do a great job and it was worth it. Their prices have also gone up and the quality has gone down.
I went recently (about 2 weeks ago) and was given a «trainee» (a friend of one of the other stylists) to do many of the initial pedicure steps, including cuticle clipping, nail filing and sole scrubbing. I am not a fan of cuticle clipping and I had asked her to NOT do it in the beginning before she started and I had to repeatedly tell her to STOP. My soles were scrubbed like she was scrubbing a floor and my nails were filed like she was sanding the wall.
A high end salon should employ people who know how to perform the service and not use the clients as guinea pigs. The fact that I was paying a lot for that kind of treatment really put me off.
If I had been anywhere but there I would have gotten up out of the chair and left immediately. However, one of the other stylists could tell that I was unhappy and came over to finish the pedicure for me.
Also in the past, I was able to get a very clean, painless and professional looking bikini wax by someone who knew exactly what I wanted and who was also able to communicate in English with me throughout the procedure, This was not the case the past two times I have gone for a wax.
I am sorry to see that most of the familiar faces are no longer there and I am on Unilocal​.COM looking for a new salon for that reason.

I’ve always loved this place and they do the best pedicures… BUTTTTT…I see that the customer service has changed a bit in a negative way. If you come here for a pedicure, get the $ 28 spa pedicure or higher. They’re the best!

Shame on me for straying from my regular salon. This is my punishment. I went here last night to get a full set put on. My experiment with natural nails and gel manicure was a failure. This place seemed nice on the outside so I thought I’d give it a try. I wish I had gone elsewhere.
In looking at their prices, I saw that they wanted about $ 10 on average more for their full sets. Not rolling in $, I opted for just an acrylic full set which was listed at $ 30. From the minute I sat down the nail tech was pestering me for a pedicure. I politely told her no four times explaining I was in a hurry and needed to go to class. It’s 5:30 at this point and my class started at 7:30.
My choice in nail types didn’t suit her because she kept telling me that if I got the more expensive nails, my take off of my old polish would be free but if I didn’t she’d have to charge. I’ve had my nails done for 15 years over various locations and this has never been a charge previously.
After stating that I was sticking with acrylic, she proceeded to take he sweet ass time with everything. For something that should have taken an hour at most took almost 2 hours.
I left at 7:20 PM after being charged $ 10 extra for a gel topcoat since I was now so late I was not going to be able to let my French manicure dry properly and after being charged $ 5 for the take off of the old polish plus $ 5 for the hand painted French manicure.
$ 50 for an acrylic set is way, way too much. Granted she got my nails straight and the lines straight, but the bloody cuticles from the drill plus the extra hour plus the rudeness and price gouging will not make up for it. They spent plenty of time talking in Vietnamese about me since she’d ask me something in English, I’d say no I don’t want to spend that amount, and then the talking/​laughing would commence.
Please go elsewhere and do not support these business tactics.

With the weather warming up and sandal season upon us, I decided to get a pedicure. I had been here before but just for waxing services. I got the $ 28 spa pedicure. Ah, so relaxing. Lots of colors to choose from. She salt scrubbed and massaged my legs and feet. With the massager chair kneading my back and neck and gossip mag in hand, it was a nice hour to decompress.