Greg’s Automotive Service

Visited here twice.
First time: replaced one cable. Charged me $ 300 dollars.
Second time: replaced both brake wheel&disc, plus caliper on the driver side. Charged me $ 800 dollars.
Labor rate is okay. They charge too much for the parts. I can get the same thing online for one third the price they charged me.
Will never visit them.

They have repaired A/​C, brakes, rotors, and fuel pump for me, always fast service, usually same day or next day service if they’re busy. Been to other mechanics and dealerships in this area, with truly awful results, but all the work Greg and Leo have done has been solid so far. As others said, they will explain in detail to you what the cost breakdown is and what parts they are going to use. They have also been willing to use parts I brought. They also don’t mind showing you on the car what the problem is if you ask. They are great about keeping the prices low for you, if you want higher quality parts I would make sure to request that specially, and of course, expect a higher estimate. :)

I am traveling with my wife and two daughters. We are visiting Washington DC on route to our vacation in North Carolina.
Here’s the background:
One day before our travels, I had my 2008 Chrysler T/​C van serviced at a dealership in Ohio. It needed an oil change and new tires… usual care and upkeep. However, just before I took it in, the REAR a/​c stopped blowing cold. The dealership «claimed» that they couldn’t repair the rear expansion valve and instead «capped» the a/​c lines so that the rear a/​c unit would be rendered unusable. So, now I had to pay $ 300 to do a repair that was not needed in the first place. I had the «repair» done and went home to pack for vacation.
Where we are now:
After 7 hours of traveling, we stopped in Alexandria, Va. for the night… all was well.
The next morning we left to tour Washington DC and low and behold no a/​c and a horrible smell. Drove the morning with 88 degree outer temperature to do our touring. At about 3 pm, we decided we have to get this repaired before leaving for NC. Called many other Chrysler dealerships and got «gee, sorry you’re traveling, we can’t see your car until Monday». This would mean 3 days of layover in Va. Finally decided I might just go to Autozone and recharge the a/​c and hope it worked. On the way to Autozone, we saw Greg’s Automotive and they were OPEN!
Pulled in an here’s «the rest of the story»:
Al was behind the counter talking to a customer on the phone, and after he finished, I explained the situation. He called Eduardo over and they said they could look at the car. Long and the short of it, they found that one of the «caps» that the dealership put on fell off and all of the refrigerant was gone and the oil was all over the underside of the van. After a time, they figured a way to fabricate a plan to take the a/​c line to an auto body shop and weld it closed since there were no «caps» available without ordering them.
Al and Eduardo went above and beyond the call of duty, spent over 2 ½ hours on the vehicle, drove to an auto body shop and repaired the van. Final cost… wait for it…$ 229. I don’t know if the fabrication will hold, or if it will require further repair, but as it is now, we are on our way to a wonderful family vacation.
I did get to meet Greg at the end and he was personable, and helpful as well.
Thank you Al, and Eduardo for all of your help. I can’t thank you guys enough.
Ron V.

Greg and Leo, the service manager, are friendly, trustworthy, and will get your work done quickly. I’ve been bringing my vehicles to them since 2009 and could not be happier with their work and their prices. They are the best and really care about their customers. I had some work done around Christmas time a few years back and Greg even gave me a bottle of wine when I picked up my car. I can’t recommend giving them a call strongly enough, even if you already have an estimate in hand from another service shop. Give them a try, you won’t regret it!

No customer service, overcharged… paid 420 dollars and didnt get fix… at the end i replaced the part myself, took me 20 minutes to replace it… not a honest place to do business with…

The place is bad, no customer
Service overcharged .not
Fixing it properly
I paid almost
900
Dollar and got still
Same
Problem
Don’t use this guy,

After getting ripped off at another local mechanic (hint: located in Shirlington), I took my car to Greg’s on a recommendation and I was happy with the service. I’ve been back a few times since, and I always felt like they were dealing with me fairly. You can leave your car there at night and often pick it up fixed the next day. Sometimes the price is more than they estimated, but I suppose that’s the nature of the business, and they are always willing to show you the reason why on the car itself. For example, your car may require special steps or something else might be broken. I’ve never caught them doing anything dishonest, and the last time they found a cheaper part while I was waiting and actually saved me some money. I recommend trying them out.

I just moved to the area and am a first time owner of a care. I was pretty worried about trying to find a reliable auto place. I am so glad I found Gregs! I was rear-​ended and took my car in to make sure nothing other than the bumper was affected. Greg took me under the car to show me that everything was okay, except for the alignment. I went back just recently for an oil change. The oil was actually leaking. He took into the garage once again to show me under the hood. And while I was waiting, they ordered pizza for lunch and insisted I eat with them! I never feel like they are trying to rip me off, even though I’m a young woman. I highly recommend taking your car here!

On one of the hottest days of the summer, my car stopped on me. The radiator had a leak that cause the car to overheat. Got the car running again by adding water to the radiator. I was referred to this shop and had no choice but to consider this place because it was close to work. I did not want to risk causing further damage to the engine by driving to my mechanic close to home. Let’s just simply say that I felt robbed as a single woman in need of service. The cost of the parts was bearable but the cost of labor was unreasonable. I truly feel that I was charged double the amount for labor due to the time it should have taken to fix the problem. In addition, there was no explanation of what was done to justify the inflated labor charge. I was not given a call to inform me the car was ready for pick up. Did not get a follow up call to let me know about a seond issue I brought up (wanted my brakes checked). When I asked about the brakes when picking up the car, I was told that they are ok even though I hear squeaking. I will never have service done there again nor recommend this shop no matter what! Thanks Greg’s Auto for confirming the old notion that women customers in need of service get ripped off!!!

I called BMW Alexandria for a new battery installed and they quoted $ 530.00. Aghast at paying such a fee for something I had always done myself before cars required a computer reset for something as simple as a battery change, I researched options and found Greg’s. I spoke to Greg, the owner and a Greek from Thessaloniki, who assured me they were skilled working on BMW’s and Mercedes’ and he quoted me $ 330. After finding positive reviews on Unilocal,I took my car to him and ultimately paid $ 270.00, about half what BMW wanted to charge. I am definitely going back when I need service. As he explained, their only limitation with BMW repairs is if it involves 3 computer modules on the car; in those cases it must go to a BMW service center. Greg commented that apart from those 3 modules, they can AND DO repair anything else on a BMW.

I took it there because they said they could fix my coil and strut for 160.00. Was told by another they would fix a left (shock) strut and a coil for 455.00 !!!. Then they called me and said they had to fix the other side because it was ABOUT to break (not broken) and they could not get one had to be bought in pairs (total BS) but what ya going to do drive all over the place to find a honest mechanic! Told them to go ahead and fix both gave me a price of 405. with tax. They called me back said my stabilizer is broke add another 200 told then in NO !! Dont have the money even tho I know they are broke but what ya going to do. Picked up the car and the coil springs only were replaced BS is what I call that. Is there any honest mechanic shops left???

Hello, Greg’s automotive is good, make sure you talk to the owner Greg first before talking to anybody else. Greg is honest, when I got a used car, he put up my number plates with brand new screws and lug nuts and didnt charge me for it. However another employee I interacted with a few days later was trying to make money off me. When i reported that my car (Honda Civic 97) does not seem to have power, even before he looked under the hood he said that I needed a full fuel injection cleaning for $ 150. I mean at least make an attempt to look under the hood first mate and make it look believable. So my advise will be to talk to Greg first about the car problems and you should be ok. There are quite a few good reviews about this place and I think you should give this place a chance. I would have given this place a 5 star but the other employee has pissed me off a little with his armchair diagnosis and so it is 3 stars as of now.