Dietzel Watch & Clock Repair

Interesting reviews — I’ve received great service when I’ve visited the shop, including today! I’ve used Mr. Dietzel twice now as a walk-​in and his work has been excellent! His prices for me were very reasonable and he’s very personable to boot. My watch is an older BOSS that I LOVE but like its owner, it’s getting a bit cantankerous. Mr. Dietzel doesn’t just take your money, he takes the time to explain what may be going on with your item. When I went in today, he could have just pocketed my money and plopped in another battery (I’d recently had one replaced in Vancouver); instead, he took the time and troubleshooted what was really going on with the watch after speaking with me about the ‘symptoms’ and determined that the real issue was that it needed oiling and some tuning. He saved me both money and time while giving my beloved watch more life! I’ve had batteries changed in the shop in the past as well and the price was only around $ 12 – 15 which is normal. I have to take in one of my dress watches too which I will do shortly! He’s excellent at his work and I highly recommend him!

Too expensive. Almost $ 30 to change a watch battery I changed before for $ 10.00.
Find someone else.

I’ve used Charles Dietzel multiple times and always with good results at reasonable prices. He has changed batteries, removed bracelet links, changed crystals, and also fixed a rare vintage Swiss watch that would not wind. I am always impressed by how knowledgeable and friendly he is.

A very knowledgeable and friendly older guy. I had brought a vintage wrist watch in to have serviced and fixed. Band needed repair, watch was not working. Took it apart to give me and estimate. $ 400+ for servicing, minus the band repair, and the wait time would be a little under a month. It seemed like he didn’t want my business, I wasn’t interested considering there’s a lot of repair locations in the area. I’m pretty honest and so was he. He said that he receives high end customers that have him repair complex grandfather clocks etc. and that his back catalog for work keeps him busy, and well paid. If you have a clock and deep pockets, and no time frame go right ahead. If you’d like a simple wrist watch repaired, within a reasonable time frame and for a reasonable cost, go elsewhere!

Stopped by today to see if a small clock I received as a gift 10 years ago could be repaired as it has stopped working. Mr. Dietzel was very knowledgeable and upfront about the repair cost as it would have required completely new internal parts. He also replaced a watch battery for me at a much more reasonable price then other places I’ve been to. I will definitely be back for all my watch and clock needs.

This is a small shop in the outskirts of Old Town. It is owned and operated by Mr. Dietzel. A very nice and knowledgeable gentleman. I had my Fossil watch battery replaced by him. The service was fast and reliable. He is not open very often. His hours are Tues. 10 –1:30, Thurs. 11 — 6 and Fri 1 — 5:30. I highly recommend him and I will be back for future watch problems.

Very nice guy and I am sure he is very experienced, but WAY to expensive! $ 40 for 4 links removed from a watch. I am all for supporting local small business but not a this price.

The second had of my watch was not aligned properly.
The old gentleman fixed it quickly for cheap price.
Dietzel Watch & Clock Repair is the best watch repair shop I’ve been.

Outstanding service!
I visited Mr. Dietzel after getting an inflated watch repair quote from a store in Pentagon City mall. Mr. Dietzel treated me fairly and expertly repaired my watch for an extremely fair price!
I will definitely be back for any future watch/​clock repair needs.

I had an excellent experience with Mr. Dietzel. He was courteous and professional, gave me a fair estimate for repair in a reasonable time. My brand new Swiss watch had a second hand that popped off, and I was devastated! He fixed it, and was knowledgeable about its upkeep when I had questions. I would highly recommend him for all of your clock repair needs. One down side: he keeps odd hours, so check before you come in!

Amazing service and this gentleman really knows his way around a watch. He was so helpful and courteousness! I will definitely be back!