800 Carlyle

Just moved in not too long ago and I’m loving it. Friendly staff, nice amenities and spacious apartments.

A fantastic place to live! I highly recommend it!

I just moved here recently and love it here! The location is great, it is less than 2 miles from Old Town and a very short walk to the Eisenhower metro station. I enjoy how it is set back from the main road and is very quite at night. They also just added a beautiful soccer field and community area behind the building as well! The building is very dog friendly which a huge plus for me and my pup! The entire staff is very helpful from the maintenance staff to the management. Overall, my pup and I are very happy here and plan on staying for awhile!

My wife and I have been here for a few years. I have always thought the square footage was not worth the price, but the staff always made up for it.
Yes, it is close to Old Town, but it is also close to a prison and walking distance to higher crime areas in Huntington. The construction has been going on since we got here. We used to face it but asked to get out of our contract because of it. We were obliged and enjoyed the courtyard apartments. The old manager, Marcuita, was nice enough and always worked with us. There was also an air of helpfulness from the office workers.
In the last six months, things have gone down hill. The new management doesn’t seem to care that much about taking care of the customers. Josie is amazing, but she has been on maternity leave. Now, there is a lot less coming from the concierge desk and you will wait a day or so until they log your package (so you can get it). Or, somehow worse, the package will be left at your door. It was already easy for someone to snag your package; now, there is little chance someone will notice.
Anthony and Juan are amazing, your maintenance folks will definitely take care of you. Since we really only stayed for the staff and a lot of the staff has switched out for less care, I can’t recommend paying the prices for what you get. I hope it picks up.

STAY AWAY. The management is awful. They will tell you everything you want to hear before you sign the contract. Good luck trying to get a response after you sign. Reminds me of a car dealer. The elevators WILL break down at least 2 times a month. The maintenance crew is the best they have to offer. Make sure you document everything. We had the worst experience moving out. They WILL try to get you for your deposit and even charge you for BS. After moving out I called to question my charges. I was told they would call me back. Two weeks later no call back. I had to keep calling back until I got someone on the phone. The place has potential but its poorly managed. There are way better options out there. You’ve been warned.

The majority of the staff, Anthony, Juan and Josie the Conceirge are amazing. A true sense of exceptional customer service and goes above and beyond for the residents.

Only issues are that they told us construction would be done in 2 months (fall 2014). Construction is clearly still going on and not nearly finished.
However my apartment is not near the construction though i almost settled for a room right in front of it believing that it would have been completed soon.
Other than that this apartment is great. maintenance crew is amazing and gets everything done fast, front desk is friendly as always. Definitely love my place here.
People seem to have complaints with moving out. I’ll update the review then.

I am very very happy to leave this place. The manager Marcuitta or whatever her name is, is not only incompetent but she is rude and a pain. I genuinely feel bad for the company that they have someone like her to represent their company. Not only did I not receive my «renewal» letter but when I did put in my notice to move due to obtaining orders, I got NO help except a reminder that I am bound to a lease. There are cockroaches, spiders and don’t even get me started on the noise from the construction; which when I moved in was told it would be finished around fall… of 2014. They buckle and dime you for every penny. The garage doors and elevators are always inoperable it seems. The only saving grace is that the maintenance men are wonderful. I moved in and there were tears in the carpet and the walls were nicked and scratched. They use cheap non egg shell enamel contractor paint that is not easy to clean and gets marked up so easy (I figured given they are money hungry this is so they can charge you money to repaint when you leave). You have fees for everything it seems and the walls are thin you can hear everything. GOODBYE John Carlyle!!! They can use the arm and leg they charged me for my pets to fix their cheap apartment.

We moved out here from DC to gain more space as well as peace & quiet from city living. This place definitely fits the bill. We looked at 6 places in our search from Crystal City to Old Town. We didn’t expect to lease here when we walked in as it was towards the bottom of our list, but the leasing agent (Maryam) was the best leasing agent we worked with all day. Her attention to our needs were spot on as she found us something that had everything we were looking for — two bed, balcony, unique floor plan, quiet, and an open kitchen (see pic).
The customer service since then hasn’t dropped off, our move in was seamless and its been awesome so far. Overall the apartment is great, very soundproofed for a stick built building, great kitchen, efficient appliances, and lots of outlets — especially in the kitchen backsplash which is a nice design feature. The only real con is that its a little further from Old Town then some of the other places we looked at. However, there five restaurants at the Eisenhower Shops a block away from the building. There is construction going on near the building, but we never hear it, the only issue with it is when they (construction) have all their trucks in the road leading back to the community, but thats nit-​picky and you can just tell them to move if they are in your way.
Overall, we have loved being here as the staff is great and really makes you feel at home, even a call to see how its coming a week after you move in shows the quality of service. We’ve lived in several high-​rise communities in DC and this place is right at the top (for a way better price!).

Moved here in October with my husband and we both adore it! Friendly and helpful staff, superb appliances in the apartment, amazing proximity to old town; I could go on forever! Definitely recommend living here, especially if you’re looking for something close to DC.

Simply put, the apartment is beautiful and feels more like a condo. Spacious, bright, clean, quiet. The leasing staff are tremendously helpful. Close to Old Town and metro stops. With so many choices in the area, I couldn’t be happier with my choice to make 800 Carlyle my new home.

Great place to live! Excellent management and staff. They are courteous, responsive and always with a great attitude. Facilities are always in excellent conditions and well maintained. I have lived here for the last 2 ½ years with no regrets.

Just an update to my previous review to compliment the amazing maintenance team. So efficient, reliable, and friendly! Also, having now attended a couple Resident events, I can say that I really like the people who live here. It’s easy to make new friends at 800 Carlyle.

My husband and I just recently moved to Alexandria from Florida, and we absolutely love living here at 800 Carlyle! The location is optimal and the building is the best in the area!
The building is quiet and eventful! We loved the recent holiday party hosted by the management team!
We love the amenities available and the luxury updates in the apartments and throughout the building!
We would definitely recommend this building for a young couple starting out or a young growing family!

While our stay at 800 Carlyle was enjoyable in the beginning, it soured towards the end. We planned on leaving the building because we didn’t feel the value was there for the $ 2,500+ we were paying every month in rent.
So, I went down to the leasing office to inform them I hadn’t received a renewal letter and they insisted that they sent one. Well, they hadn’t — and they also didn’t send one to a friend of mine who lived one floor above us, shady. Anyways, I had to argue with them and basically plead my case that we were moving, and the lack of a letter was their problem, not mine. They reluctantly agreed to let us out of our lease once it expired.
The real problem begins once we move out. We had painted some accent walls with the same colors we had previously used in 3 different NYC apartments without ANY issue from management. We assumed it wasn’t going to be a problem, but it was. They are currently trying to charge us $ 425.00 to paint 7 accent walls. They also tried to charge us almost $ 500.00 to replace the carpet. Their new assistant property manager Valerie had inaccurately calculated the charges by over $ 100.00, I had to basically hold her hand and do the math for her (literally) in order to have that reduced.
Ever since then, my husband and I have had the displeasure of dealing with the Property Manager Marcuitta. This woman literally never comes out of her office, I hadn’t met her (not even once) prior to our last interaction, which was me signing the paper saying we were moving out. She is abrasive and rude, I feel like she hasn’t been willing to even entertain any compromises — which would allow my husband and I to walk away without feeling cheated out of a considerable amount of money.
Pros of living here: maintenance is efficient, very dog friendly.
Cons of living here: Broken front door which was broken/​unlocked throughout our entire tenancy here, cockroaches in and around the building, HUGE spiders right outside your window (forget about using the «Juliette balcony»), construction, no intercom system.
For $ 2,500+ no thanks. We paid over $ 4,000 in NYC and I had no complaints. The problem is customer service and value at this property is nonexistent. I don’t think I will ever live in a Bozzuto property again due to this experience.

I moved into 800 carlyle in September, and so far it has been a great experience. I love the location, being very convenient to my work and also to old town and the metro, I rarely need to use my car. The staff is extremely friendly and helpful, and the other residents are also friendly and nice. It is a quiet building with well styled apartments and common areas. The only negative I have experienced so far is the carpet in my apartment which seems on the old side and is difficult to keep looking clean and un-​matted. But i like the nice appliances in the kitchen and the large bathrooms. I love living in 800 carlyle so far, and I plan on staying for the foreseeable future.

My boyfriend and I recently moved into 800 Carlyle. Not knowing how Alexandria would handle a gay couple like ourselves we were a little bit worried about picking the right place. Well, we did. Between the staff, the maintenance crew, and the current residents, this apartment complex feels just like home.
The building is great, the amenities are clean, beautiful, and plentiful. The staff is diligent and attentive while simultaneously making the building comfortable and pleasant to live in. If you’re looking for the perfect place to live in Alexandria, look no further and call this place your home.

My husband and I have lived at 800 Carlyle for almost 18 months. We love the convenience of our apartment to Old Town, as well as being able to walk easily to two metro stops (King Street & Eisenhower).
While we haven’t taken advantage of renting either the guest suite or the club room, it’s great to know that we can. We’ve also noticed a recent increase in the amount of community events (pumpkin carving, beer tastings, movie nights).
The maintenance staff is always friendly and helpful. My husband works night shift sometimes and sleeps during the day and they are always cognizant that he may be sleeping if they need to make a repair during the day. The front office staff has always been helpful as well, especially Caitlin when we were renewing our lease and adding a storage unit.
There have been some plumbing issues resulting in unpleasant odors in the stairwells, but it seems as if it’s been taken care of.
Overall, the only reason we’d move at this point is if we decided to buy or leave the area.

I’ve lived in this building for almost a year now and have seen both pros and cons to this complex and management staff.
First some pros. Josie is AMAZING. She is wonderful to work with and I can’t tell you how nice it is to walk in the door and have someone care enough to know your name. Caitlin in the leasing office is also awesome. She takes the time to understand problems and utilize unique solutions to remedy them. I must say if the maintenance team had their own page they would have five stars, hands down. Those guys are quick to respond, extremely friendly, and are always willing to help.
Cons. If you are unlucky enough to live in an apartment on the back of the building overlooking the construction site the noise will drive you crazy. Upon move-​in my roommate and I were told it would be a quick project (months, not years timeline) but then learned from the several construction workers living in the building that the project will take years to complete. We were assured that construction took place from 9am-​5pm so with a normal work week we wouldn’t hear them at all! Wrong. They often began as early as 6am and in the summer months would be working until sunset. It’s not typical construction noise.
It’s hammering of giant metal posts into the ground that will shake your entire apartment and rattle things on your shelves, and yes it’s consistent. The complex will move you due to the noise; however it’s an inconvenience and they do not assist with moving, etc.
I love that this is an animal-​friendly property. It seems everyone has pets which is great. That being said, there are people in the building who must not have animals and or know how they operate. Unfortunately I’ve been placed in an apartment near someone who doesn’t like the noise of my dog walking on the floor and has taken to hitting their ceiling (my floor) with a broom. I have reached out to the leasing office twice and confronted the other apartment to no avail.
Overall I’d say this isn’t a terrible place to live. I’ll be moving when my lease ends because I think rent is too high for the area. I’ve never felt unsafe, as the other reviewer stated this is next to a prison; however there are always police cars driving back and forth which helps the area. I don’t regret moving here, I just think I can find for bang for my buck elsewhere.
By the way — for all of you workout fiends keep in mind the gym is TINY.

Skip this one. Formerly owned by Kettler as the Alexan Carlyle, this was recently bought out by Bozzuto and is now called «800 Carlyle.» Both companies seem to have trouble managing — granted, Bozzuto hasn’t had much time on the job but from the changes I’ve noticed thus far, I am not at all happy.
Side by side Pro/​Con List:
* Pro — The bathrooms and kitchens are nice. It’s pretty. Mainly because this is a new building (less than 2 years old). Con — so why is it so difficult to make sure the front door works? or the mail bank door? or the garage door? or that the plants/​grass outside doesn’t die? Also, for a professed OCD neat freak, I am sad to report that I’ve found two roaches INSIDE my apartment the past week. Again, new building. This should not be an issue yet it is and things are ALWAYS down or broken.
* Pro — It’s close to two metro stops. Con — It’s also set back from everything and the view outside the place is terrible. It’s next to a prison (not noticeable but a fact) and for the cost, it should be right next to the metro. Then again, I think they lowered the rates, which leads me to my next bullet…
* Pro — Higher rates = decent tenants, right? Yes, that used to be the case, but… Con — new neighbors are either filthy (potential source of said roaches?) or look like they came from aforementioned prison next door OR are one of the 12 or so people that chain smoke outside of every entrance. Lovely.
* Pro — Pet-​friendly. This is important to me as I have a dog. Con — Tenants either refuse to clean up after their pets or if you’re like me, you do always clean up after and then you get penalized with a ridiculous email from the management company saying your pet can no longer urinate «on property.» Again, this is set away from EVERYTHING so where else can they go? I ignore this, by the way.
* Pro — This is (supposedly) professionally managed. Con — They come into your apartment about fifty times a year. Now some of this could have been inspections needed before they made the sale to Bozzuto (which was not communicated to residents). However, it seemed excessive before that, too. They also expect you to lock your dog up every time they do this. I will say another Pro is that the maintenance staff is kind and they seem to get to requests quickly.
* Pro — There’s a pool. This used to require guest passes for visitors but they banished that since it’s so small and out so far. Con — This also means that random families come to visit and there is now always at least 5 – 6 kids there. This might not be a big deal if you’re a resident but most of the residents don’t have kids and having non residents use your amenities who aren’t even visiting someone gets a little annoying.
* Pro — They accept your packages. Con — They also lose them.
I’m sure there’s a lot more I could go on about but overall it’s not THE worst place to live but it’s also not somewhere I want to stay. Let’s see if the property manager even calls me back about the roaches today, which is improbable because she’s never responded to me before.