US Post Office

Ok I went in 2 weeks before Christmas. The line was to the door, the self service kiosk was backed up into a double line. It was a mad house, and yet, it was a quick experience with friendly staff… whaaaaa?!
They had a super friendly employee at the front door expediting people into different lines. She was selling stamps, taking flat rate boxes, and retrieving mail as needed for people. She was incredibly friendly and helpful.
The line to mail other packages (my line) moved smoothly and quickly. Every single employee was friendly and efficient and provided amazing service. The woman behind me in line and I discussed how well this team was managing the holiday crush.
Truthfully I don’t go to post offices often these days, but when I do… it’s Candelaria for me.

Too bad this location is about to move to earlier hours!
Tom deserves a raise — awesome customer service at the end of his shift on a Friday? It doesn’t get any better than that.
Starting 9/​1, this location will be closing at 5 pm. So long late hours!

This is the most unfriendly, uncooperative, unhelpful business I have ever seen. (And the post office IS a business… a fact we should remind this branch frequently so maybe they’ll get their acts together!) over the last 15 years of living in the area, I have never had a positive encounter. The staff is rude and will lie to your face rather than do work… to the point that it’s laughable. If you have lost packages or mail-​which is often with these guys-​forget it. They will not help you-​and they won’t even pretend to try… they just say no… the U.S. postal service is definitely past its prime. Use FedEx or UPS for anything other than coupons or catalogs!

Friendly staff and a kiosk open 24 hours.
Easy to access. Lots of shipping options.
Lines during the holidays, but not too bad.

I have lived in my new house for just under 2 years. Before I lived here, there were a slew of renters who came and went. Needless to say, I still get ALL of their mail. Every one of them. And let me tell you, that’s a lot of people and alot of mail. I have called the Steve Schiff branch several times to complain about getting other people’s mail. They told me to place a sign on my mailbox with my name and a request that states to deliver my maul only. I have done that. They still deliver other people’s mail to my house. So, I wrote ‘return to sender. No longer at this address’ on several pieces of mail thinking they would RETURN TO SENDER. But no, they just re-​delivered that mail back to my house WITH MY HANDWRITING ON IT! I have spoken to several supervisors and have even had a post man come to my house and write ANOTHER note, inside my mail box, to remind the post men to deliver just my mail. It hasn’t worked. Nothing has worked. The people who deliver my mail from this location are LAZY and couldn’t care less about their duty to the people they serve. Unfortunately I am stuck with this location and am at my wit’s end. Hopefully someone will actually READ th is review and start making some much needed changes. This location is a joke and has wasted much of my time and caused me a lot of frustration.

Steve Schiff post office is the worst. From their terrible customer service to losing multiple packages of mine, they are absolutely the most horrendous post office I’ve ever had to deal with in 59 years. I can’t wait to move out of their service area.

Great location, lots of parking, easy drive through for letter drop offs. USPS is a much better deal than the UPS store for packages. The Steve Schiff post office has the most friendly post office workers I’ve seen in ABQ.

Slow, avoid this post office if possible. The staff is not as pleasant as the post office on Juan Tabo. Access is tenuous as there entrances very close to each other off of Candelaria.