UNM Health Clinics

This post is in reference to not just this clinic but all. Especially the bureaucracy and organizational set up. Wow! It’s just messed up. The actual doctors, receptionist are decent and good. But the set up does more harm than good. I called for a family doctor appointment many times and was told I couldn’t be seen for 3 to 4 months. Absolutely ridiculous. I was told this was due to Obamacare and the rise in patients. Hire more staff then! There’s obviously more business. I was then told to go to urgent care if I couldn’t wait that long. But my issues would be a waste of time for urgent care. They weren’t that serious. I got lucky and a clinic had a cancellation so I got in. The actual clinic I went to is out of a high school. I do realize the positive influence this has on the school, especially when you see the location of town its in, but for regular patients I felt really out of place. Again, staff was great– no complaints there. When I left, I was surprised when I had a gigantic orange sticker on my car accusing me of illegally parking. I parked in the clinic’s assigned lot so I was furious I had my car damaged like this. I spoke with security and their supervisor who accused the clinic of doing it. I then spoke to the supervisor at the clinic and was told security did it. What a waste of time and energy! Overall, I’m very disappointed with Unm’s lazy bureaucracy. Get it together!!! I’m switching insurance plans so I won’t have to deal with them ever again. Months long waits just to see a doctor is unacceptable. Watch were you park, there’s no accountability.