U-Haul

Called about my confirmation. The guy that answered the phone could barely speak English. Unhelpful and rude. Asked for pick-​up in another part of town, but told, this shitty location is the only option. Supposedly opens at 8AM, but told don’t expect to be able to actually pick up the truck until at least 9AM. Called customer service to complain: not their problem – call scheduling. Scheduling: take it or leave it, we don’t control where people drop off trucks. Which is BS. They could get one of the asshole staff to get up off their lazy asses and drive the fucking thing across town to provide some customer service.
Last time I used U-​haul was 15 years ago and I swore I would never do it again after they fucked me over. Did not learn my lesson, obviously. I think it will stick this time.
Stay away. Their prices are cheap, and it shows. Definitely lowest-​bidder syndrome here.