Tyson Properties Inc

Wow, simply amazed by all the bad reviews. These guys are AWESOME to work with. As a holding company, we found a partner that looks out for our investments and has helped us grow in the Albuquerque market. They’ve been in the market a long time and know what works. Our property manager Krystal Provencio has been pleasant to work with and is always on top of things when issues arise. I know they take care of my tenants too because I’m immediately notified of any issues and usually offered multiple options of resolving the problem. I’d highly recommend Tyson Properties to anyone looking to rent or that may need help managing an investment.
MC
J&M Holding Company

Is there a –0? No stars for these jerks! This is by far the worst company I have ever done business with! Horrible! They are rude mean snooty and just down right inconsiderate. If you know what’s good for you and your family do not I repeat do not rent from this company. You will regret it!!! That’s all I have to say!!!
Uh no we did rent from Tyson and like I said your company is horrible. We never got turned down. I meant what I said about Tyson employees are rude just like you are now. Quit insinuating people are complaining because of a denial that’s not true. The employees are rude and stuck up. Take it as a a learning experience stop being rude.

Definitely wont be referring to anybody. I rarely call them for anything for the property of been renting for almost two years. Last month we woke up and the heater was not working. I called for maintenance to fix the problem. They came out and fixed it then Tyson billed me for the thermostat. They said we broke it which is a bunch of bull. I’ve been using the unit for almost two years. We all know things break in a home. Um that’s why i’m renting. Im a single mom just getting by and in the last 2 months they’ve managed to charge an extra 500.00 dollars along with my rent. I take good care of this property and tried to voice my concerns to the office. But, they weren’t hearing it.

I fall into the category that most people probably do, and that’s that I look for the quality of the home and location opposed to the property management company. I mean, that rarely enters your mind. You just look for a decent house at a decent price in a decent area and you’re good right? Well not so fast! There is indeed a lot to be said about the rental company you need to deal with, and unfortunately, this never really dawns on you until you’re dealing with a bad rental company. I give you… Tyson Properties!
Now obviously I’m not the only one who feels this way, read the other reviews. A few bad reviews are expected, but when the majority of reviews are bad, that’s no longer a coincidence, that’s a trend! The bad reviews are there for a reason. In addition, notice how on pretty much every bad review someone from Tyson chimes in to dispute the bad review? NOT very professional. It’s NOT a classy move Tyson folk. Instead you might want to address their concerns, rather than poo pooing their opinion of you (Social Media 101). Because this is an argument you’ll NOT win! Public opinion and perception will trump your attempt at discrediting the reviews every time.
Look, it’s not as if they’re horrendous! They’re not rude on purpose, as far as I could surmise anyway. They just lack that personal connection. They really do not address concerns within the home they’re collecting rent for and they’re just too robotic! In one of their attempts to discredit a review here they pointed out the vast amount of homes they represent, and maybe that’s the problem. Mass quantities of homes with not enough staff to really provide any real service. They just offer nothing but the home! Then when it’s time to move out, look out!
I’ll not go into personal financial issues I had with them, but just read that lease very closely! They’ll not budge an inch and they’ll get every penny out of you after the fact.

Terrible property management company. They operate at their own convenience. Inquired about a property twice online and asked for a return call. I called myself and per the receptionist I drove to the office the first day and was told they didn’t have keys and I’d receive a call back… of course no call back. Followed up a few days later and still no response. A few days later drove back to the office, as the property was still be shown as available, and as I was filling out the key deposit was told «oh, I guess that’s pending». The receptionist was impersonal at best, which is not surprising as it underscores the complete lack of disregard and professionalism shown by these folks. Its unfortunate this company represents clients’ properties with this level of service. I’d recommend considering others.

Warning: before you waste your time looking at properties, they require one applicant to make three times the rent, no matter how many adults are paying. They said that even if you make $ 20 less than that you’re out. I wish they had told us that before we looked at four properties. Also, they gave us the keys to view a property that already had an application in, another waste of time. If you need a Cosigner to meet their ridiculous income criteria, it is automatically double the deposit. Each animal is a 300 deposit. It’s clear they are a money hungry company only interested in getting as much money from you as possible. It’s no wonder they have a 1 – 2 star rating. Takes forever to get help at their office, too. I’ve been browsing several rental agencies and it seems like this one has some of the most unreasonable applicant requirements and we are glad we won’t be dealing with them. I guess that’s why you don’t deal with a one star rating rental agency.

Terrible company to rent from. The women who work in the office are rude and very unprofessional. Our yard had many weeds before we moved, which Tyson told us they would take care of (since this was an issue BEFORE move-​in). They never took care of it and charged us for it upon move-​out. I highly suggest anyone looking to rent does NOT rent with this company.

We rented from Tyson for almost three years. We choose Tyson because at the time they had a four star rating average on many rating sites including Unilocal and Google. The first year was great. Prompt service fixing things that were broken (including a brand new water heater the first month in the house after the other one exploded) and the home inspection was quick, and they set up an appointment where we could be home, and the owner allowed us to add another dog onto the lease easily! The second year is when things started to get weird.
We called in to ask why our rent was being raised and found out that we had a new lease manager (the third of at least 4 that we know of). She was a little off putting and wouldn’t explain to us why our rent was inexplicabilily raised. She then called my fiancé in April and told us that our «landlord was in an accident and is now a quadrapalegic“and we need to basically leave «yesterday». I called and spoke to her to get more information on our being asked to vacate the house ASAP, and she said we would not be penalized at any time for leaving before our lease was up, we would follow standard move out procedures, and our rent would be pro rated to our date of key turn in.
We then got our notice for house inspection, it said there was a specific time they would be there and all pets needed to be gone from the property, and the inspector would come into our house even if no one was home to photograph the property. We never got a reason as to why this was now intrusive, unlike the year before when we made an appointment. I was able to stay home for the appointment because I was given the day off due to my dog having passed away the day before. Needless to say I was a teary wreck the whole inspection, and had to watch this woman walk around the house and photograph my belongings. (they say they won’t take photos of your personal items, but I saw a couple of the photos she took, and they were very inclusive of some electronics we had in the house).
Meanwhile, we were scrambling to buy a house and were able to get a closing date at the end of July. I contacted Tyson to let them know we were ready to move out to fulfill the end of our lease, and lo and behold, we had yet a new property manager who at the beginning was «unable to locate any information about Tyson asking you to vacate the property». Getting in contact with our newest property manager took a handful of emails and multiple phone calls and unanswered voicemails.
When they finally agreed that yes, they had asked us to leave, they told us the owner had revoked his offer, and wanted us to stay in the house. They had no evidence that the offer had been revoked, save for a wierd email that said «the owner has stated the offer expired». And that if we left the property we would be responsible for a $ 500 lease break fee and we would have to pay for any months on our lease that the house wouldn’t be rented for. I understand that was in our lease, but I think we would have thought differently knowing that was what would happen if we had to leave under any other circumstances.
Two week of fighting them on this, I ended up getting a lawyer, and when I let them know I had talked to a lawyer, they magically said the owner decided to let us out of our lease.
In the end, I would NEVER recommend Tyson to anyone looking to rent a house in albuquerque. They only seem concerned about money, and how much they can get out of their tenants and homeowners. Please avoid this company. They clearly have high turnover and no way to pass records along for each property they manage.
Our mortgage payment on a house we own is basically loads less than what we were paying for rent, and it’s in the same area and we have a larger property and house.

Very for profit and will keep most of your deposit no matter how good of shape you keep property in. Standard high prices and unreliable people. I feel bad for the property owners.

I wish there was an option for zero stars! This company is beyond awful! I have put in multiple work orders with no response, called with questions and never received a call back. No matter how nice condition you leave the house in they are already planning to automatically deduct for added carpet cleaning! We hired professional cleaners to clean our house before move out. It was spotless, we never saw a penny of our security deposit. They are constantly wanting to send people over to inspect the house but they are only available Mon-​Fri 9 – 3! I got tired of taking of work to accommodate their needs when they never accommodated ours. Do yourself a favor, STAY AWAY, or you will regret it. If you see the TYSON logo on a house listing, don’t even bother looking. I could go on for days about the things that are wrong with this company.

If I could give this company Zero Stars, I would. From the very beginning, this company and the people who represent Tyson are extremely incompetent and the worst property management group we have dealt with EVER, and we have moved around enough times to be able to say that. They lie to you about property amenities, put a home on the market when it’s clearly Not Move-​In Ready and make you pay for every day. This company is crap. Literally. Do yourself a favor and lease somewhere else. We are business professionals who wanted a nice home to raise our family, and we are so inconvenienced right now having to look for a new home because the home we signed a contract for a home that apparently has a broken swamp cooler and is infested with pigeons in it and they «didn’t know about it.» BS.

DON’T DO IT.
If you are thinking of renting from this company, read some of these reviews and beware. These people are hard to contact, when we need something addressed or taken care of, it takes us days to get a hold of our property manager, just leave a message? Nope, that doesn’t work.
The current house we are living in needs a serious… bulldozer.
Update:
Just to get some perspective we have $ 2,400 deposit in our house. INSANE.

I thought I wrote a review about this company, but I guess it was deleted.
I rented from this company in 2012 after being referred by the tenant whose house I was going to rent. I was told that not only was the owner great, but the property management was amazing.
Fast forward April 2013, I advised Tyson that because of an illness, I was going to be late on the rent, and that I will include any late fees by April 6 (late fees are collected after the 3^rd). I communicated by email to have proof saved. I got a call a week later indicating that the landlord doesnt want the late rent, and that we had to move. I went to court to fight it, and WON. The judge laughed in their face because they were just plain ol GREEDY. Anywhoo, I told the judge and Tyson that since the landlord had been grimey, I decided to take my business elsewhere because I did not want to have to deal with the pressure God forbid circumstances made it impossible to pay by the 3^rd. I Paid my rent as agreed, broke my lease without penalty, moved out, and was happy… so I thought.
About 2 months later, I get a knock on my door, at my new home. No one knew my address. It was the LANDLORD from the house I rented with Tyson. These sons of bitches gave the landlord my personal information (social, new address, etc…) and he came to my house and THREATENED my life, my kids life, and the life of my then unborn child if I didn’t pay him back any past due rent (there wasn’t any because I paid what was owed, and GTFO)
I called Tyson and ripped not only the property manager a new asshole, but her boss, after playing the whole «I don’t know how they got your information»
No matter what their lease says, they’re not worth the headache.

I can’t do less than 1 star? Oh well. Linda was lovely. Truly.
We are getting ready to relocate to the Albuquerque market. After missing out on a house that went really fast from another company, when the perfect listing came up at Tyson we jumped on it. It had all of the space we needed for our family and then some, the price was right, it accepted pets. We called to confirm that pets were acceptable, as we have a dog AND cat. Yes, PETS are acceptable on approval from the owner. Okay, I have a CAT and a DOG. There aren’t restrictions? Pets acceptable on approval with an application, restrictions (breed) are on the website. I stressed that I was driving 450 miles from out of state to meet the «have to see in person before applying» requirement, confirmed the pet policy one more time. The response I received was «yes, come see us!»
I drove 8 hours, got a hotel on a holiday weekend, signed out keys and viewed the property — it was GORGEOUS, everything we needed, wanted and more — filled out an application, handed them a couple of checks and drove 8 hours back home mentally moving in. 36 hour trip, $ 80+ hotel room, ~$ 300 in gas, food, etc, 1000+ miles on my car.
Monday morning they called to inform me they were rejecting our application because «the owner does not want cats now or in the future in the property. The owner sets the policy.» We attempted to negotiate, offering the moon and stars: extra deposits, extra rent, nonrefundable deposits, carpet replacement at an agreed upon rate, tell us what you want — we’re not entirely confident the offers were presented to the owner — and still no. Get rid of the cat and they’ll consider your application. After speaking to 5 people within the company I got «we apologize for the inconvenience.“And I was told in the future they’ll be more specific about pets and they have changed the listing to «dogs only.»
I GET that the owner sets the policy, as they should. And I can respect the owners decision. What my problem is, is that I was told that I had to see the home to «avoid any misrepresentation of the property from online pictures.» Yet «pets allowed» when it is expressly «DOGS ONLY» and I specifically asked about my cat and dog seems like a pretty huge misrepresentation to me! Have since found out they REALLY don’t know the owners preference on pets until after they have received an application. This would have been important info to share with an out of state prospective tenant BEFORE telling me to «come see them.» And given what I did to try to secure the property, «we apologize for your inconvenience» from one out of five people spoken to is a complete slap in the face. I cannot believe in their «17 years of property management» hey have never dealt with an out of state tenant and this has never come up as an issue!
They have offered to send me any upcoming listing that will fit our needs. Of course, I still have to come view them in person before I can apply…

They have managed my property for several years and I am very unhappy with them as a company overall. They pride their selves as being military owned but this is only a tactic to get you in. Once you sign a contract that pretty much takes away every right that you have as a homeowner and they do whatever they want. Their accounting department is amazing. They know how to make money disappear, even when a tenant breaks a lease and forefeits their entire deposit. Never saw a dime and was told «its all a wash»?? As a military homeowner I would highly suggest using other means if you need property management or if you are looking for a place to rent. Don’t take my advice, check with the Better Business Bureau and you can see some of the formal complaints against them and their responses. Or, just do a simple google search and see what others have to say. And yes, they contacted me and wanted me to remove this.

My husband and I have rented from Tyson for 2 years now. When we’ve had any maintenance issues, they’ve been prompt and had our issues resolved quickly and to our satisfaction. The people they send out are always courteous and respectful of our time and items.
We’ve had 2 different managers and both have been professional while being friendly.
We found their multi-​page contract easy to read and understand. It takes time to read but there’s nothing left to question later.
We would highly recommend this property management company. They work hard at a not so easy job. Not only are they expected to keep the tenant happy, they also have to keep the owner of the property happy.
We find using a property management company gets you, as a tenant, professional, prompt service.

Next!
I paid my rent on time for the 3 years while I rented from the agency. My job transferred me out of state (notification of transfer 2 days after renewal of 3 months). I was told to pay the remainder of the months rent which is understandable, plus the following month of rent (would be prorated until new signed lease and returned). The house was rented out the first or 2^nd week of the following month but the lease that was signed, was future dated for the 10^th of the following month. Tyson properties charged me to hold the property 1.5 month for the new tenants which should not be my responsibility when the home was move-​in ready. (Keep in mind, although i needed to find housing when initially relocating to ABQ, they were very clear they could not hold the property for me while I made a decision — not even an hour). Out of the $ 1200 deposit, I received close to $ 500 back. Fees included: $ 500 early lease cancel (2 days after renewal), uploading original pictures for advertisement on their website, expensive carpet cleaning, RE LOCK of all doors, CRIME CHECK report, remaining utilities after my departure through tenants arrival, expensive cleaning, and many other nonsense items (I will pull from storage and post at a later time).
Experiences while in the property — it’s a house and things can happen. Tyson has an online repair request or they can be made in writing. Things that went wrong while in the house — air conditioning went out, water heater malfunction, major malfunction of drain in kitchen. twice, typical bug. Although each repair was addressed, it was not timely and was an inconvenience to me as a tenant. Why? I left work multiple times to meet the repair person and they would either not show or call 1 hour after appointment time to indicate the need to reschedule or a even later start time.
Overall, I LOVED my house in Albuquerque and made it my very own. I would have preferred to deal directly with the owner vs. Tyson Properties. The exit process with Tyson and the commitment to integrity is concerning. The customer experience was not taken into account — leaving me to believe Tyson is only about the dollar and their gain. I do not ever anticipate working with Tyson again — I would never recommend them to anyone.
****Thank you for your three year tenancy. As you indicated you signed a lease agreement, which clearly spells out all cost a tenant will incur when they break a lease. Those expenses you incurred are listed in your signed leas****
The comment below made in response to my post is the exact mentality that Tyson Properties has on everything. Never do they have any accountability as they could never do no wrong. I did in fact sign a lease — two days later a transfer was placed and there was absolutely no leeway from Tyson. I paid the fees accordingly however based off the break, then the tenant becomes responsible for everything — even holding the property on YOUR dollar while it sits vacant for new tenants. A lack of accountability is even below with stating «these are not our employees» — it is a vendor you use so at the end of the day it’s a reflection of your company.
Recommendation: DO NOT lease from this company. If for some reason you have to do so, CONSULT your attorney to review the contract. Clearly masked items that are not covered at the orientation and all they can fall back on is «you signed the lease.»

Beware, Tyson’s property managers are terrible. They have managed my rental home for several years and constantly switched my property managers. Every manager has been terrible at communication. I have not been informed of needed repairs, they are slow to pay out my rental payments. They let my property fall into disrepair.

Security deposit is outrageous. We deposited $ 1400 and end of our term they charged us $ 3000 for move out cleaning, yard work, floor work and fixing nails. We felt that they are using our deposit money to fix all small detail of the house. They are very nice when you sign the contract but don’t reveal how harsh they can be when the move out time comes. The contract is very lengthy (~ 30 pages) and we never got any time to read it though and paid the penalty. Please beware of this notoriety of this property management before renting from them. Thanks and Good Luck!

They are more than willing to get you into a rental once you sign a 28 page lease, and you put down a hefty security deposit. But, once you decide you don’t want the rental, they become a rude property management and they take their time to give back your deposit. We were the lucky ones who actually got our security deposit back. Be careful and try not to rent from any property management group.