The Master’s Touch Automotive

Thomas is the best mechanic ever!!! He saved our 2002 Dakota quad cab truck.
The ratings on our truck (of course not the other years just out year) are really bad for braking system.
shows problems with a certain make model year and often a solution to the problem. No one had figured out a solution and most had the problem around the 40 to 60 K mile mark. Some even had their truck catch on fire because of the braking problem. Thomas worked on our car over 3 months off and on trying to figure out the problem. When he went to a trade show he asked about it and only got acknowledgements that it was a problem but no solutions.
One day, he had an eureka and ask me everything that led up to the brake system failing. He put together a recall notice related to replacement tire sizes sticker to the braking system failing. Most folks got a bigger size tire about 40−60K. But we had kept the factory size for over 120K miles. The tire size we chose (which according to the recall shouldn’t have been used) threw off the ABS system (I think that was what he said, something related to computers and sensing I think). After he recalibrate it to match the bigger tire… voila…the brake system was repaired. Thank you for not giving up on our beloved truck even though everyone you consulted with said it wasn’t worth it…“tell them to get a new truck… it it a known unfixable problem”. Too bad all those other truck owners didn’t get your solution ! Too bad Dodge didn’t figure it out and send out a warning with solution.
Okay so this place is very mom and pop with grandkids in the lobby and toys around… so just look past that because it is a gem of a local business. Thanks Nina and Thomas!

My friend and I are on a road trip around half of the country and our check engine light turned on when we hit the CA-​AZ border. After 1.5 days w/​o being able to check it because the next day was a Sunday, we took it in to this place. The front desk lady was really help and explained to us what the problems might be. There wasn’t really a problem (cost for a check-​up was supposedly standard, about $ 50, and took about 45 min-​1hr) but they explained as thoroughly as they could what probably caused the indicator to turn on and what to do and not do to avoid it happening again.

These guys serviced my vehicles. Sent them several customers until they became greedy and would say they did repairs only to find out the problems were still there.
Very rude and would think twice before going there.

I am in town for my father’s funeral and started hearing noises from my Suburban RV tow vehicle. After searching Unilocal,I decided to let The Masters Touch evaluate my truck for road worthiness in preparation for returning to Maryland. They were very helpful in outling the mechanical issues I was having and reassuring me that the truck could make the trip back. They suggested the repairs that I should consider once back in Maryland!
If I lived in Albuquerque, this business would be my «go to» garage for all of my auto repair needs. I highly recommend this establishment.

Car overheated 115 miles out of Albuquerque on a cross country trip from Virginia. Had it towed and chose Master’s Touch after reading these reviews. They did not disappoint. Nina and Thomas did everything they could to help me out. Ended up with a cracked engine block. They went out of their way to find out that it was covered by extended warranty, and referred me to a nearby Honda dealership. Only charged me for a sensor replacement. Honest people with a genuine concern for their customers!

Incompetent idiot put my timing belt on wrong, spent a lot of time and money trying to figure it out before tearing it down myself and discovering the problem. Horrible excuse for a mechanic; look elsewhere.

Great people. I had my car checked for a trip to Northern Cali and they told me there was some work to do, but it could wait til I got back. They also knew what was wrong with my car. I’m definitely taking it in to these people to be repaired.

I held out on writing a review here for quite some time because I wanted to be sure that the issue these folks had addressed wouldn’t return. Months later, I am confident it will not.
I had to come in following a failed emissions test and I was bracing for some severe sticker shock as is custom at most mechanic places. The wife from this husband-​and-​wife operation was friendly and polite and explained the policy of charging $ 50 for an assessment that eventually gets rolled into the final cost if the customer chooses to have them fix their vehicle. Fair enough.
I left my car with them while I headed out of town on business with the assurance it would be ready to go upon my return. This was exactly the case. I returned. They explained the repairs and the different charges — all that came out to a reasonable $ 300 or so — and even tacked on a ten percent discount for me as a CNM employee. Much appreciated.
They also assured me that the car’s repairs and parts were under a one-​year warranty and that I could come back in for any issues.
I left feeling good about their work, their prices and the new state of my car. I still feel that way. Thus, without hesitation, I referred some friends having car issues related to last week’s heavy rain to visit them and they too felt good about The Master’s Touch.

I drove out from Austin to live in Albuquerque for about 7 months. I have only taken my s70 t5 to independent Volvo shops, and this shop is by far the best in the country. You will not find a more honest and reputable shop. Also Thomas worked at Volvo for over 30 years and knows everything about the cars. I even got to help out at the shop and learned so much. They don’t only work on Volvo, they work on all model cars and you won’t find a more knowledgeable shop or a better priced one either. They even have loaner cars for the big jobs.

First the good. Nice people, they seem very competent and they do not try to gouge you out of your money, in fact, just the opposite. They try to find the least expensive way to fix your vehicle but not in that cheap products way, from what I can tell.
Now the bad, which has nothing to do with their service. It’s the messiest, grossest, unkept front/​reception area I have ever seen. Dear Master’s Touch, the reason I’m giving you 4 stars is because your office looks like it’s in the early stages of being an episode of «Hoarders». Do yourselves a favor and over the holiday break, clean it up and make it so customers want to relax in the office and actually use the break room.

Amazing service, great prices, and great people. Thomas is a really nice guy who is willing to discuss the job from all angles with you. The office manager, Nina, is incredibly personable as well. Car is running great and the price was very reasonable.
Discounts for students, military and teachers — really nice, honest people.
Never going anywhere else.

Wonderful service, quality work and personal human service you dont find easily. and I can keep going about this wonderful experience my brother was being in my car from Alabama to California when he had a breakdown in Albuquerque New Mexico. I could go on and on about how great they, were. My car is perfect and prices were very reasonably. I just wish all mechanics and shops were like this.

There are several reviews on google maps of this place, but I just wanted to post something for the Unilocal folks. This is a family-​run business, with knowledgeable, skilled staff. I had an issue with inappropriate work done to my timing belt at a different mechanic, which caused my engine to make intermittent sqeaking noises only when cold, etc… making diagnosis somewhat challenging. The folks at Master’s Touch took the time to isolate the problem and corrected the problem without issue. My Lexus continues to run great :) I will continue to go there for my future car needs.