The staff is very helpful and friendly at this store. Things are easy to find and your choices are good. The one issue at this location is getting in and out of the parking lot as there is one exit and traffic is heavy in the area.
Andrea C.
Classificação do local: 3 Albuquerque, NM
Nothing exciting here at staples. I went to staples to mail an envelope and the charge was going to be +$ 12! No one acknowledged me as i walked in. The store is cold, dull looking and has a staff full of zombies. I understand that working in an office supply store wouldn’t be very exciting but it seems to fit the employees. Over charged everything. On the plus side they do have a nice little very expensive shipping and copying area. Although I was the only one standing there, one employee ignored me and continued to decorate his section, the other employee just sat at a computer typing away. After a few minutes of being ignored I said excise me. He lifelless begun finishing his ups service and told me the price. I nearly fainted. This store is seriously in need of changes. This store is convenient to me but I will go outta my way to avoid it. I’m definitely considering removing a star but I’ll leave it just for the fact that the have almost anything needed for you office.
Amy L.
Classificação do local: 5 Crownpoint, NM
When all else fails, go to a UPS authorized drop off location. I dropped off my Black Friday spending spree returns here, on a Sunday, when local USPS&UPS stores are closed. Woohoo! The sales rep greeted me right away, and the drop off was fast and easy, easy breezy!
Alicia C.
Classificação do local: 5 Albuquerque, NM
Always easy to find what I need. The staff at this location is the nicest.
Lin l.
Classificação do local: 1 Albuquerque, NM
AVOIDSTAPLES. I mean, any Staples. Awful place. Very rude employees. Never ready to help. There are always more than 5 of them around. You will have to wait a while for anyone to help you. PLUS, Staples charge more than twice as much for the same product sold at other places. Even with their ink recycle coupons, you still end up paying more than other places. Go somewhere else. The way they price things does not make sense. I was once trying to buy CD cases there. A 50 pack paper CD sleeves is priced at $ 5.99. Then I saw this 100 pack paper CD sleeves(same brand). I figured it must be cheaper to buy one 100 pack(there is no price tag). I picked it up and went ahead to check out. I used my coupon. It turned out the 100 pack was priced at $ 12.99. Does this make any sense??? I found out during check out and refuse to sign. The cashier tricked me to go ahead and sign it so I can return the product and swamp it with two 50 packs. I did it But, wahhhlaaaahhhh, too bad, after I signed, i can not return b/c i used my coupon!!! Yes, not much money, but it shows they do tricks like this. Avoid them, seriously, no such crap any more!!!
Tofu D.
Classificação do local: 2 Albuquerque, NM
Like any big box chain store, Staples has products needed for any office, from little hand wipes to large desks and cabinets. My time at this store, was meh, their products were neatly shelved and knowing that, I grabbed a file box thinking it was $ 6 as shelved, and turned out to be $ 15. After returning it, grabbed another one priced $ 10, turned out to be $ 15 again. I didn’t complain at the time, but it made me aware that, although your store looks clean and uncluttered, it was not kept well. The employees are a hit and miss, like every corporate chain, the first cashier didn’t acknowledge me, as I was just another shadow walking through the store with shiny money, and just needed me to be out ASAP. The second cashier who helped was very kind though, so that erased my memory of the first, when returning mis-priced items. I will be back, but only for return, and not an exchange.
Kelly B.
Classificação do local: 2 Oakland, CA
Not the best customer service. I called this store to see if they had an item in stock, then asked if they knew if one of their other locations carried it. The guy on the phone said, «I’m kind of busy with two other customers now.» So I hung up, called OfficeMax, asked if they would match Staples price, and they did, so I went there instead!