I had an issue with my phone system which I purchased from Staples, when I brought it back Ryan a tech there who is extremely knowledgeable helped me pick out a new system and I also got a refund from the old system. I was lucky to have shopped at Staples to begin with as their customer service is always above par. Ryan was able to help me solve my phone problem quickly he is very knowledgeable and was able to get me up and running quickly. Thanks again to great customer service.
Amanda G.
Classificação do local: 4 Corrales, NM
After myself and the sales attendant looked high and low for an Erin Condren address book, he then searched online to see if they had the book on the Staples website. No-go. We searched the planner aisle for other address books that I could get… I could not find any I wanted there either(too plain.) As I was looking around further, the attendant came out and brought me a cute address book, maybe from the back? I was so thrilled because he spent a lot time trying to hunt down what I wanted. Awesome customer service. Give Dustin a raise!
Diane M.
Classificação do local: 1 Albuquerque, NM
The Staples website states«we’ll match the price plus we will discount it by 10% of the difference,» but was told at the store when purchasing an item today that they have no way of doing the 10% discount. When I called Customer Service, they said because I bought the item at the store, they couldn’t do anything about it, completely disinterested in fixing the problem.
Dave D.
Classificação do local: 3 Albuquerque, NM
Better than the Staples on Central. Nothing phenomenal though. They have all the basics plus some stuff you wouldn’t expect in an office supply store, like hammers, wrenches, screwdrivers etc. I thought it quite odd since there is a Home Depot right next door. I don’t generally go to Staples for a hammer. Ink on the other hand is what I do look for. They have a large selection of ink which is nice. Having an ink cartridge buy back program is nice also. It would be better if you could apply the check they send you to buying ink, but that’s not the case. It works for paper though, so that’s good. Still waiting on those terabyte thumb drives!
Erika V.
Classificação do local: 5 Albuquerque, NM
Man oh man, the staff at this location rocks my socks. The second I walk in the door, I’m acknowledged and asked what I’m in search of, then walked over to the coveted item I’m seeking. I came in a few weeks ago to have some maps printed since the ones I had were pretty beat up(dispatch maps) and the printing associate was SO helpful! The first couple of copy attempts came out bad, but they fiddled, taped, adjusted and did whatever they had to do in order for it to come out right. Once they were happy with the finished copy, they laminated it for me so it could take all abuse I’d put it through. Office Depot should take some notes from Staples, that’s for sure. I definitely recommend this location for all your office supply needs!
William C.
Classificação do local: 5 Albuquerque, NM
This staples has always treated me well. The staff helps out willingly, and the manager is very proactive in addressing any issue and dealing with concerns fairly! They also have a «frequent flyer» program and an ink jet recycling process that offers rebates!