Scuba Co

No locally owned business isn’t without its quirks. Hey, we live in Albuquerque. Is SCUBA equipment expensive, yes. Does the Scuba Co sell equipment at MSRP, likely. Need a cheaper hobby, try knitting. I promise it won’t be as much fun. However, if you are going to take up SCUBA, this is the place to do it. The instructors empower their students to learn, engage and understand the principles behind diving in an incredible accessible way. Through my two certifications, the instructors gave me the competence and confidence to not only dive but love doing it. If you are considering trying SCUBA, I can’t recommend this place highly enough as your local resource for all things dive.

I’d have to agree with the other poor reviews.
I bought a pair of booties to replace the pair that I couldn’t find. Over the weekend I found my pair, not even have opened or tried on the new pair. I went to return the pair I bought (with receipt) one week later, only to be charged a 20% restocking fee. I literally walked over and restocked the boots for them but to no avail.
Ontop of that, they offered my infant son a small stuffed turtle to play with. He threw a fit when they took it away, so they turned around and charged me $ 18 for it.
This isn’t the only game in town. Go somewhere else; I will.

Sorry but I’m not a fan. This is actually the first time I will write such a bad review, but my story tells it all. Poor customer service and poor communication.
I took them my gear for repair months ago. Finally called them 2 mo later to get a status update (I mean come on, you can’t call the customer?). So my gear is old and the can’t fix the BCD but think they might be able to find a part for my old regulator. Months go buy (and I even forget they have my gear). I stop by to ask the status, figuring its likely done. Well it’s not! The guy still hasn’t found the part at his house to fix it, ugh more waiting. Finally got a call that it was fixed, yay! Dropped the gear off in early spring and just now got is back. I will never use this place again!

My wife and I recently purchased relatively complete SCUBA kits from The Scuba Co., including regulators, BCDs, computers, and wetsuits. We found the staff to be knowledgeable, professional, and cordial, especially Pierce. Other reviewers note that equipment from The Scuba Co. is expensive, but I think the pricing issue is more nuanced. If all you need is a mask, snorkel, and fins, you can find it cheaper elsewhere. I believe The Scuba Co. is charging MSRP, just like every other dive shop I’ve patronized. Quality SCUBA equipment is expensive because your life depends on it. I buy some merchandise on-​line but not SCUBA equipment, I want a local store with a qualified technician to service my equipment, and where I can try on different equipment, such as a wetsuits. They let us take several different BCDs to a pool to test for size and features. Check out the discount page on their website.

I found this place to be very expensive. I am new to the area and came from DC where everything is expensive. I also found it odd that they didn’t rent a rig with a dive computer. I had to reteach myself how to use dive tables. Also their gear was pretty beat up. The people In the shop were nice but didn’t seem overly informative about local dive locations. I know we live in the desert and don’t have a lot of options but i’m going to look around.

Pricey, but we do live in the desert. Steve was the counterperson, and I believe partial owner, and he was totally helpful. I was looking for a weight belt and no sports places in Santa Fe handle scuba or diving supplies, so this was the defacto place to go. Weights are damn pricey tho! Anyways, I got what I wanted and now I’m even thinking about gettting scuba certified! Good Job Steve!