Sandia Area Federal Credit Union

I joined a credit union because I have heard great things about them. However, I have had nothing but issues from this place. First, I was steered away from opening an account because I was told it would cost me $ 50 cash, which I later found out was FALSE. Then, my debit card didn’t arrive for over two weeks. When I finally received it and went to the ATM, the machine was asking me for a PIN. I was confused because I had followed the directions on the activation sticker that came on the card, and they did not include a PIN. I called the bank and they told me I am locked out of my account since I didn’t know my PIN. They told me I could come into the bank to get a new pin or get one in the mail. Since I work long hours, I requested to receive one in the mail. I’ve been awaiting my new PIN number in the mail for over two weeks when I was told it would only take 3 – 5 business days. I have called member services over 5 times in the past weeks, where I remain on hold to no avail. Here I am, over 2 months later with no access to my account, several late fees and unpaid bills. Do yourself a favor and open an account somewhere else.

The tellers here are so friendly and helpful! Great checking account with no minimum balance requirements, free debit card and mobile banking!
Sure does make a difference for me since I am on a budget.

This bank is an absolute joke. Steer as far away from this place as you can. Nice people but they has no business working in this field.