Quality Collision Repair By Dilorenzo

I have had the misfortune of needing two car repairs in the past three weeks for my car, and both have been minor. One was a bumper coming off because of Honda’s easy-​to-​break-​away bumpers, and the other a power window issue where the window dropped out of its track. I wanted quick, inexpensive fixes to my car issues because I’m planning on selling or trading in my car soon, and both times Quality Collision has been great about offering me those quick fixes. They also have the skills to do the full repairs and offer reasonable quotes. They work quickly and do a great job. All members of their team are professional and nice. I hope I don’t need them for a long while, but if I ever do, I’ll be returning here.

This company was recommended to me by Brian from the service department at Garcia Honda on Lomas. «Call and talk to Ron,» he says. So I do, and Ron helps me to get the rental and schedule a drop off for my car. (Thank you Ron)
During the initial look over of the damage, Ron said that they could easily make all the repairs, and that they would be glad to use any remainding paint to touch up other areas we agreed on. He said my car «Would look like new,» he said with a smile. I also asked if he would charge my a.c. and he agreed.
The job was done within just 5 days and I was called to go pick up my car. The rear had been made like new and the A.C. had been charged. Thank you Ron. However, no touch ups were done, as promised, and my aftermarket ‘stereo system’ (that was in the trunk they worked on) no longer worked? I told another gentlman named Chris how I felt and he denied the company ever having touched my system.
Later it was proven that the wires had all been ripped out, so there was no power going to the amp. Once the wires and power was restored, the sound seems not right to me. :-(
I was disappointed in my experience.
Is the car fixed? Yes. Was there a lot of hassle and stress involved? Yes. If I would have gone to another body shop would I have had a better experience? It is likely.
Sincerely,
Greatful to have this entire experience over with.

Just picked up my car after a front-​end collision, and it’s better than new. GREAT customer service, very fast, and took care of all the insurance paperwork hassle, wow. My car was completely detailed inside and out, was not expecting that, but much appreciated. Great service, great quality work, would highly recommend.