Lowe’s Home Improvement

What I really like about Lowe’s is that several years ago they had a commercial that featured two cardinals (the birds, not the grown men who play a game for a living), flying around making improvement to their birdhouse while a song played in the background, «Don’t — stop — doin whatch yer doin!» I love that song. It’s infectious. I love cardinals, of all the birds they are the most polite. I so miss those commercials.
And I don’t even watch tv. That’s not where I saw them. Lowe’s has a series of home improvement videos you can watch on You-​Tube, and the commercial with the cardinals preceeded them. I learned how to do everything from those videos: paint my deck, patch drywall, install a garbage disposal. The videos gave you a shopping list and realistic expectations about how long the project would take. Not like HG TV where every project takes one trip to the store and half an hour to complete.
My experience in an actual Lowe’s store isn’t as heartwarming, but its okay. Sometimes it can be hard to find help, and when I do they are in a hurry. And I’m getting ready to move and they run out of heavy duty boxes way too often. Boxes don’t expire or go bad, just stock a bunch of them, will ya? And here in ABQ I’m a big time gardner, but Lowe’s always has the same old plants that every other garden center in the US has. Not much diversity.
I still like Lowe’s and I’ll continue to run down there for the fourth time in one day to get the part I didn’t know I needed when I started that easy project, but yes, they could step up the customer service a bit.

Went in to pick up a few items and several times I was offered help. The staff was very friendly and I was able to find everything I needed.

Home improvement stores to me are like clothing stores to most women. The smell of paint, picking light fixtures, bug spray, WD-​40 — all heaven.
This particular Lowe’s has always been great for me.
Amazing garden section, not to be outdone by their tool section.
Examples of amazing customer service: I had a swamp cooler part I was looking to replace. I had NO idea what the part was. They not only found me the exact part I needed, but also went over to the tool section and helped me dislodge the calcified screw.
Had some issues figuring out what sort of bonding material I needed for an outdoor mosaic. The guy spent 45 minutes helping me read labels to see what was the most durable in weather (liquid nails professional grade, in case you’re wondering.)
Then it is STORE POLICY to be able to return plants that don’t live a year. Make sure you keep the pot and the receipt. It’s been ridiculously helpful in assisting my semi-​black thumb get a kick start on maintaining a garden and bushes.
Nothing I don’t love about this place.

I been in this Lowe’s twice now. My sister and husband lives over in the area and we have need doing a lot of work on there house. When we came into this Lowe’s James from Home Décor/​Outdoors department came over and asked us if we need help. He was very friendly and new were to lead us to find things we needed. He even helped us find the right Air conditioner unit that we were looking for. It was damaged but he gave us a good discount on it. If I ever need to do work on my house I will definitely go out of my way to come to this store. Thanks James for helping us before we got loss.

Angelica in the outside garden area needs to either act like her register is open or at least call the next person in line for her to checkout. However, she happily took the lady behind me. I’ve frequented this Lowes numerous times and Angelica’s subpar customer service pretty much sums up each of my experiences here.
I build all of our furniture in our house and refinish many old pieces so I will probably end up coming back to Lowes but only when I’m in dire need. I’ll be frequenting ACE hardware on Lomas and San Mateo more often.
I hope your lowes experience is better than mine.

Aaight, it’s time to review this place. I’m generally allergic to franchise reviews, if only because my sentiments can seem redundant; you’re going to find the same basic service and supplies at this location as you would any other, so there just isn’t much to write. Still, here’s my lil’ contribution.
It’s probably a reflection of the American economy as a whole, being that a wealth of really smart, experienced people are currently scrounging for good jobs these days, but the expertise must be noted: Lowe’s hires some seriously talented people. I’m blessed to have this mega-​chain location right around the corner from my home. I buy a lot of their stuff, but moreover I take a ton of their advice, and overall I’m simply astounded by the ways they’ve made my home improvement projects shine. Usually I’m in the place because (consistent with my gender) I didn’t follow directions from the get-​go; I return bowing my head, admitting I done messed up, pleading for help. Virtually every time, they’ve come to my rescue.
My only advice regarding a local alternative is RAKS, which carries building supplies this place doesn’t offer. Lowe’s doesn’t carry everything and moreso, shopping the local resource is way better for the local economy. But the employees at Lowe’s have always been cool about pointing me toward those outlets; if I need a some plumbing alternative for my project, for example, the staff is quick to recommend a local option. A major company that hires people who genuinely intend to help you accomplish that tough project are winners in my book.

I don’t know what your household is like, but in mine, the dishwasher is THE most used appliance.
So, after 10 years it gave out (one of the saddest days!) and I realized that cooking just isn’t that much fun when you have to hand wash every single dish. I called around and found Lowes to be competitive on price. What I did not realize was how fabulous the entire experience would be from start to finish.
The woman who ran the department was really knowledgeable and after I made my decision, she had everything set up install and all. She cashed me out and within 24 hours I had my new dishwasher. A plus all the way around!

Ok, I know everyone already knows Lowes, but having spent a good portion of my weekends in this place I think it’s worth a mention that I like this Lowes. The people are really friendly and helpful. When I over purchase supplies, in a vain attempt to avoid several trips back, it’s easy to return things.