Lobo Scooters

This is exactly what a vehicle buying experience should be like.
The sales staff at Lobo Scooter is extremely courteous, helpful, and professional.
Not one was I pressured like a traditional car salesman. I felt like I was buying from a friend and not a shark.
They helped me figure out the best scooter for my needs. I went with a Lance Cabo 150cc scooter, and wow! Is it nice.
I love my scooter. Thanks guys!

We broke down 100 miles east of Albuquerque. The drive belt on our MP3 400 broke. Scooterwest overnighted the parts to Lobos Scooters and they had us back on our way to Cali. Thank you Lobo Scooters we made back to Riverside California. We would not have without your help. Thanks for the quick repairs and taking such good care of us.

I had to bring my scooter in for a quick tuneup shortly after purchase. Needed some screws replaced and the motor looked at. They were quick about getting me in, and even found a few more adjustments that needed to be made. They were nice, told me everything would be covered by my warranty and chatted with me while I waited. I have been continually pleased with the service and quality of my scooter and the service I have received.

I have been a customer for a few years now and I must say that I have experienced the WORST customer service in my life with Lobo Scooter. The workers (sales men) don’t know how to treat people, how to answer questions or how to explain anything about the job done to your scooter. They are arrogant and take advantage of being one of the few scooter shops in town to charge as much as they want. It seems like every six months their labor fee rises $ 10. All they care about is money, they will find anything to charge you more and more. «Customer Satisfaction» is the least of their worries. You will never expect them to give you a favor or advice, unless they charge you of course. For example, charging an extra 15 min of labor to put a tire fender that consisted of screwing up two bolts. The definition of warranty is clearly unknown at this shop. If they fix something and it breaks again within days, they will never take responsibility for it.
In conclusion Lobo Scooter is an OVERPRICED scooter shop with a TERRIBLE customer service. If you are thinking on buying a scooter do not get it from this place, you can save hundreds of dollars if you buy it online of through other shops. And if you need any repairs, find another place to get it done. I bet you will find a better price and they will treat you with more respect and professionalism that in this place.

I am a student at unm and was looking to spend between 1 and 2 grand on a 50cc scooter. I did a little reading but I know very little about small engines or can’t engines I suppose. I went to lobo scooter and talked scooters with the sales man. I told him my price range and said I don’t want something that will consistently break down. Fast forward to 3 days later. I called the lobo scooter shop and told them after trying to start my tao tao for over 15 minutes to no avail he taught me about the kick start and told me how to use it (no the sales man didn’t teach me about this) I got it started and took it to the shop. They said well it’s starting now. Must be better! I continue to have problems with it and they continue to blow me off. Finally the week before finals I try to start the scooter and to no surprise it won’t so I kick started it. GUESS WHAT!!! KICK START BREAKS. And I don’t have a way to get it to the shop. So I’m paying blue smoke garage $ 35 to pick it up at my house where it has been broken for over 10 days. BSG basically told me it’s a piece of crap and I’m sad I didn’t spend a bit more.
I do not recommend lobo scooter at all. I’m very disappointed to be saying this but take your business else where.