Grace Salon

So unprofessional! Owner is rude and they missed my appointment. Tried getting other stylists to cut my hair. Finally was able to get someone and she did a horrible job. Wasn’t even paying attention to what she was doing. Owner asked if I went to church? Why would you ask clients that? Thankfully I used a Groupon and did not pay full price. Otherwise, I would have been mad and then I would really have to go to church! I think Supercuts would have done better!

I used a Groupon for a hair wash, full highlight, cut and style. The young girl I saw was very unprofessional. During the hair wash I had asked which type of products they used, her response was «the cheapest stuff from Sally’s.» During then highlights she told me I had really thick hair and she would have to use much more product then she had originally thought (my hair is and was chin length, so «more product» really?!). She spent over 2 hours highlighting my hair and then said she wouldn’t have time to dry or style it because of how much hair I had and how long it took her to highlight, even though that’s what I paid for when I purchased the Group on. So after washing my hair and cutting it she had me pay for the «extra product». She charged me an additional $ 70 on top of bathe $ 50 Group on and she didn’t even complete all offered services. When I got home and dried my hair myself I had the lovely surprise of a completely uneven cut. It was an awful experience. I would discourage all from providing this establishment with your business.

I decided to buy a Groupon and try Grace Salon. Talked to Jolene on the phone. She seemed nice. Then I walked in and no one greeted me. Not only that, but I had to wait 20 min after my appt time to even meet my hairstylist. Finally after she finished her client and sat down, then she called my name. Then she sat me down to cut my hair and we started talking. After I told her I was Catholic, she got very quiet and put her head phones in. She put in my highlights and didn’t use a cap so my eyes were tearing and she spilled bleach on my forehead which thank God I felt it before it got on my clothes or God forbid my eye. I told her that my eyes were hurting she did give me a wet towel I’ll give her that, but then after leaving the bleach for hair an hour sue told me that the bleach wasn’t taking so it would be more. I was like ok. Fine. She rinsed the bleaxh out and then decoded that it would be nest to dyed it the red color that spme of my hair turned. I was so annoyed that I just had her tone out the bleached parts and send me on my ways. She then said she was going to trim my hair to get some of red out. She cut it shorter than what I wanted and left it longer in the front which is not what I wanted either, but I just wanted to get the hell outta dodge. I gave her my Groupon, paid the remainder and even tipped her cuz it was Xmas Eve, but I’ll never go back there again! Well this is what I ended up with. Uneven cut and yellow hair. Moral of the story is: always check Unilocal no matter how many people buy the Groupon lmao

If there were a zero that is what I would give this salon!
I spent 7 (SEVEN) hours in this place yesterday.
I have dark brown hair, recently colored to dark, I asked for heavy highlights all over to make my hair close to the natural color of my hair, blonde. While I was processing the person doing my hair did TWO, (2), other clients, a hair cut and (WEAVE), in a girls hair, she said, «Let me throw this braid in this girls hair», it took her probably 45 mins or more to do this to her hair. When you are working with bleach on processed hair you probably should not do other customers at the same time… ?
So the day after :(
I have a burned neck and left eye is on fire from the, no cap on the head of highlight processing. I am putting my sweater in the picture so you can see, there were no towels used, not ONE TOWEL, around my neck…
I am going to the ER to have my eye and neck looked at today.
My hair is a mess, I have orange highlights at the scalp and very little lights through out.
I asked for heavy highlights, you can’t see them only at the scalp and orange. If you like orange highlights then this is your place. I do not…
I went on a groupon because of limited income. I would give anything if I had looked at these
reviews before.
So today, I called the owner of the salon and wanted to try to resolve the issue, and was told, sure I can take a look at your hair, it will probably cost you 200 dollars for color correction.
What do ya think? Also the sweater that was ruined with bleach, oh well, accidents happen.
Be careful when searching salons and always look at reviews ALWAYS !

Spur of the moment appointment, on a Groupon. Sandra did a great job. I love my hair! Totally cute blow-​dry and ironing too. Super value, convenient to Uptown shopping.

I really wish I didn’t have to write this as I have never written a negative review. I saw Amanda Jones. Before our appointment we talked over email and she offered me a special price which was very nice and she said she normally charged a lot more. I sent her a pic over the email and showed it to her again when I saw her. The photo was of a very well blended highlight that looked natural. Which I found out after the fact was called Bayalage. She did highlights and added in some lowlights to «blend it «she curled my hair very large and also cut my bangs. My bangs did NOT come out how I asked either (Very short and straight across instead of long sweeping side bangs) and I was so worried about them that I barely noticed the color through all of the curls. I let the bangs slide since they will grow back but when I got in the car I saw the highlights. They were SO chunky and uneven. My hair looked fried too which it has never looked since I started getting highlights 3 years ago. I emailed Amanda and asked for a partial refund so I could get a correction. She offered to fix my hair for an additional fee and refused to refund any of the money. I was NOT comfortable going back to have her touch my hair again so I will be getting it fixed elsewhere. I would not recommend…

Very few parking spaces. Grace was a very unpleasant and rude. For a shop with bible verses on the window it was distinctly unchristian in attitude. I wouldn’t send my enemies here.

I have been in ABQ for 5.5 years since moving from NYS. This is BY FAR the BEST hair salon that I have found. Ms. Baca is an expert hair stylist and is better than other professional people who have charged me over $ 60 for a mediocre haircut, compared to what Ms. Baca has been able to do with my hair. She is also friendly and down-​to-​earth. You cannot beat Grace Salon’s prices for the amazing skill level of Ms. Baca and her stylists. I think this salon is ABQ’s best kept secret!

I hate to give such a bad review of Grace Salon. I bought a Groupon for a cut/​highlights and sat with Ashley, who was very friendly and nice. In telling her what I wanted to do with my hair, she quoted me an additional amount to add lowlights added to the groupon, and the price was very fair for the added service. She had me show her pictures of what I wanted on google and we talked about what I wanted/didn’t want and seemed to be on the same page by the time the cut and color started. The actual experience was wonderful. Sadly, my hair turned out horribly. The highlights and lowlights start about an inch away from my scalp in places (picture added) — and unfortunately, it’s most noticeable in my part. The haircut itself turned out decent in a technical sense, but it wasn’t like the pictures I showed her before we started and the layers don’t seem to blend the same on both sides of my head. The cut wasn’t done based on where I part my hair so one side’s layers appear MUCH shorter than the other. Unfortunately, I didn’t notice until I’d gotten home and washed my hair and tried to style it myself and by then I was so shocked by how bad the highlights were I didn’t want to call to make another appointment to try to get it fixed. I figure I’ll be better off letting everything grow out for a few weeks and try again at a different salon.
Serious bummer.

I came here with the groupon. What a waste of money! My hair came out horrible. I look like a stripper with a mullet. I told the lady I didn’t want my hair short and she chopped it off! The layers aren’t even blended. It looks like she cut went down cut without trying to make it blend. While there, I over heard the owner talking with a customer saying that they encourage customers to not buy the groupon that way they don’t have to pay groupon and they keep all the profit. I also walked out with my forehead side of my face died. She made no attempt to clean it. Do not waste your money or time!!!

Horrible horrible horrible horrible HORRIBLE service. The lady forgot about my appt. so unprofessional. The owner had to call her and she said she «had no record» of my appt, even though I confirmed it THAT day. I could hear her on the other line, and she was so rude to the owner. The owner didn’t apologize for the horrible customer service, she just said «dang, she should be responsible» and «I don’t get mad at them because they should do it themselves» well you are the owner and should know how to run a l’m establishment, and get YOUR workers in order, or FIRE them! The owner was nice, but didn’t honor the groupon piece, and charged me 15 extra dollars. She refused to lower the price, and left me waiting until she finished with a customer, then helped ANOTHER one in front of me. She never once told the lady I had the appt with to come in and do my hair. Never go to this salon. It’s absolutely unprofessional, and disgusting inside. I give it 0 stars in fact.

I honestly can’t believe how many bad reviews are to this place… I have been here a couple of times with my mom and we have both had great experiences with Charmagne. She is very professional and really fast! I have very long hair and she did an amazing cut and highlight job in about an hour and a half! I showed her the photo I wanted, and she matched it exactly. We were warmly greeted by the other employees, and we just over all had great experiences!
As for the religious aspect of the people, I felt they were just telling me their beliefs. I didn’t at all feel like they were «shoving it down my throat». These are just very passionate people! I think the world would be a better place if there were more of them.
Try the place for yourself. The groupon is always running and is very reasonable. You decide for yourself! I know I was very impressed with the services I received and I will definitely go back!

Had a groupon and my stylist Ashley was fine and helpful in picking a color. However the whole time I felt like I was being proselytized. I felt I had to agree with all the religious stuff because they could mess up my hair if I didn’t. Not a very comfortable feeling.

I rarely leave negative reviews and would not be writing this review if I had simply received a message back from Sandra at Grace Salon. I scheduled an appointment with Sandra at Grace Salon for March 28^th at 8:30am and even called the day before to confirm that I would be there. I received permission to go into work late (the earliest Sandra would see me was 8:30am and I’m supposed to be at work by 9am) and I got up early. I arrived at the salon only to discover that the front door was locked and no one was inside. I wasn’t worried because I was a few minutes early. However, at 8:40am, Grace Salon still hadn’t opened. I called Sandra’s cell phone to ask if she was still on her way or if she had forgotten our appointment but she didn’t answer or return my call. I continued to wait in my car in a bad part of town, keeping an eye on a few questionable characters loitering in the parking lot. I called again at about 8:48am but there was still no answer. At about 8:55am, I called one last time, received no answer again, and left. I expected to receive a message back from her, apologizing and possibly offering to see me later in the day, but I did not. During my lunch break, I left one last message for Sandra, explaining that while I understand things happen — maybe she had a family emergency or was in a car accident on her way into the salon — I would at least expect a call back from her with an apology/​explanation and to reschedule. It is now Sunday and I still haven’t heard from Sandra or anyone at Grace Salon. When you have an appointment first thing in the morning for a shampoo, haircut, and style, you don’t worry about washing or doing your hair. When the hair stylist stands you up, you get to sit at work all day with dirty, unprofessional hair! To top things off, I had told Sandra while scheduling that I had family in from out of town and that we were getting together on Friday night (the reason I’d wanted my hair styled that day) so I also got to sit through our dinner party with messy hair. I do not trust Grace Salon. They are unprofessional, rude, selfish, and inconsiderate.