Foot Action U S A

It really is too bad this rating system does not allow me to leave no stars. My husband stopped in 11 days ago and ended up paying for shoes that would be shipped to the store in 3 – 5 days according to the prepubescent teen who was assisting him. The shoes are still not in. According to UPS they arrived in ABQ last Thursday and have been at the post office since ¹¹⁄₁₃. Why UPS ships to the post office instead of the store is beyond me.
End result, no shoes yet. No one at the store will answer the phone or return my phone calls. Toll free customer service line is useless as they can only tell me what I already know — the package is in the possession of th USPS and I will just have to wait and hope the imbeciles who work at Foot Action will actually let me know when the shoes arrive. At this point we don’t even want them but they have our money. If there I an adult manager of this location I would like to know what the heck they are doing.