Firestone Complete Auto Care

Knowing you can have a trust worthy company to be there when you need them. I can rest knowing Danny Levison runs a tight shift with excellent crew. I can leave knowing my car was in good hands with a well job done. Thank YOU Danny Levision at store # 27 219.
You want the job done right go to 9500 Montgomery NE

I went in to get an oil change and an emissions test. Fair price and everyone seemed nice. Once they finished up, they called me and I was told that they found a piece of metal in my LEFT rear tire, and I was given a sales pitch on their current tire sale. When I got to the store to pay, I asked if someone could show me the metal in the tire, and after some awkward reluctance and me kind of insisting that I want to see it, someone walked me to my car and started looking at my RIGHT rear tire. He attempted to show me where the metal was, but I didn’t see anything or feel anything in the tire. Needless to say I didn’t get new tires.
Then, the very next day, as soon as I rolled my windows down, my front driver’s side window just fell into the door and shattered inside my car door. I obviously can’t say that Firestone somehow messed with my windows, but it seems suspicious, especially after being lied to about having metal in my tire. All I’m saying is next time I’m going somewhere else.

Thank you for being so kind to my mother who recently lost my step dad. For her things like oil changes and tire roations are not a language she speaks.
YOu all are more to her than a Tire Shop.
Her Daughter # 2.
Manager Shane.

Stopped here on a trip across the US. The staff was more knowledgeable than I anticipated, took care of my issues and gave me a sense of security about my vehicle. AND they’re open Sundays, big plus.