Completely Gone to the Dogs

I have taken my Yorkies there 4 times and thought it was a good place. Last week I brought by dogs home and one kept coughing and they were both very subdued. I had to take one to the vet because his throat was so agitated he could only eat wet food and coughed constantly. She said they held him to tight with their hands or the rope and damaged his throat. Nobody said a word when I picked them up. I knew right away something was wrong and thought it odd that they were so quiet.
He had to be put on prednisone to stop the irritation for 3 days.
I know there can be accidents but if I had been told of a problem I would have understood — not sure why they would hurt a very gentle dog that does not bite. He might have pulled when being clipped but am very concerned that someone on the staff would hurt any animal.
I will never go back and will never recommend them to anyone. My gentle older dog was both hurt and traumatized.

I have only taken my dog to one other place in town for grooming but decided to check this new place out as it was close to home and very small so I knew there would be good attention for my dog etc… The woman who I spoke to (i think the owner), is SO kind, nice, and very attentive. She asked me many questions about how I wanted my little toy poodle groomed. She also was so informative in teaching me how to do some things at home for my dog as well to prevent matting, how to comb, etc… They also dont keep your dog there for 5 hours like some places. You can tell they really care here unlike the other place i would go to that was very business/​not a lot of talking. Also the haircut and my dog looked great! my dog also seemed less traumatized than when I used to pick her up from the other place! So me and my toy poodle, Abbey, are here to stay!
great local business that I want to support.