Bear Carpet cleans my office and home carpets and tile. They do a great job, their workers are always professional, and they charge great prices. I highly recommend them!
Charey F.
Classificação do local: 5 Albuquerque, NM
Another great great feature of Bear Carpet is that they primarily use only enzymes. I have offices in a wellness center called The Source as well as small furnished apts. Frequently tenants of both are concerned about chemical cleaners and odors. So I can always trust Bear Carpet to do the job. I called and an employee of Bear Carpet, James Wright came out to clean my office furniture and rug. He was friendly and gave me a good deal. Also, to my surprise, he got rid of a long term stain, that I assumed was something I just had to keep hidden. And, no left over chemical or perfume odor. Because of the successful cleaning I thought Id attempt to clean a light colored couch set in an apt that just turned over. I was afraid that the set was a goner, that I would have to look for a new one. James came out. Cleaned as good as new. Thanks Bear Carpet. Thanks James. You are the best.
Richard A.
Classificação do local: 1 Albuquerque, NM
I read all the reviews and was expecting an awesome carpet cleaning experience. I was told by Jeff that the furniture would be moved(the guy that came out, Daniel, didn’t want to move the furniture. He kept trying to say he was only going to do the carpet that was accessible. Only 1 guy came out and I wanted him to move the sofa, tables, etc. but with only 1 guy, I had to move those items with him. He didn’t want to move the sofa, sofa table, TV stand). Jeff told me baseboards would be cleaned(Daniel didn’t clean the baseboards). Jeff said the carpet would be gone over with a clear water rinse to get out all the sticky detergent.(I can’t tell if Daniel did this or not, but after walking on the carpet and then on my tile and laminate floor with my shoes, my shoes were sticking to the tile and laminate.) The carpet looked good(the parts Daniel did) when Daniel was finished, but like all the other steam cleaners I’ve tried, after a couple of days, the carpet looked dingy and soiled again. I have an area rug over most of the carpet in the living room Under the area rug, the carpet is clean and you can definitely see where the dirty carpet starts when the area rug is lifted. You can easily see the outline of where the area rug was once it was removed. After Daniel ‘cleaned’ my carpet, the outline of where the area rug was is still easily seen. I was not impressed. And this place is EXPENSIVE. They charged $ 115 for 1 living room. I don’t have the figures in front of me, but Jeff said they charge .35 a square foot with a 325 sq. ft. minimum.(my living room isn’t 325 sq. feet). He said if my living room isn’t that big, he would add extra services like a spot treatment or other services to get me up to the $ 115 minimum cost. Daniel didn’t measure, or offer any other services. Daniel didn’t seem to want to be here and do what he was suppose to. He cleaned way less than 325 sq. ft and didn’t offer or do anything to make up the difference in the sq. footage I had and the minimum I had to pay. I’m very disappointed. I could have got the same cleaning from a few other national chains for A LOT less and the same quality of work. And they would have moved the furniture and cleaned ALL the carpet.
Polly J.
Classificação do local: 5 Albuquerque, NM
Wow, it took no time to clean my 4 rugs and they did an excellent job and so friendly! I would recommend them to everyone!