The Salon locations are clean and don’t smell like solvents or chemicals, and this location is no exception. Staff are always incredibly helpful and courteous both over the phone and when I arrive for appointments. I’ve stuck with Anna as my stylist because she listens to what I want at each cut, then makes suggestions on what length or style will be most flattering for my face shape, suit my hair type, and keep to the amount of time I want to spend on styling it. I have a lot of fine, wavy hair that has been disastrously over-thinned and layered in the past, but Anna thins it out and layers it wonderfully. She is great at cutting hair and her conversation skills make time fly! I appreciate that the staff at the salon don’t try to sell you every product they use on your hair like some salons, and if you do want to buy products from them, you can get a pretty good deal during their sales and promotions. One of the things that I like best about the salon is that staff remember me! I appreciate being able to come in and feel like I’m recognized, even after one prior haircut five months ago.