I have a terrible fear of dentists that has led me to avoid going for about the last 5 years. Recently, one of my prior fillings had some decay under it which led to the tooth breaking. I absolutely freaked out and called Dr. Vignali’s office, mostly because I had walked by it on the way to the dog park on Colvin when I lived in the area. The staff was so extremely nice on the phone, they were able to get me in the same day and remembered my name when I walked in the door. They took something that I was pretty sure was going to have to be an extraction or a root canal and were able to fix it with a fancy filling. The way that they delivered the Novocaine was completely painless too. The giant surgical steel needle of my youth has apparently been replaced by a tiny needle and a computerized delivery system that injects the Novocaine slowly so you don’t feel it going in. The best part was, even though I know I still looked visibly freaked out, the doctor and his staff were supportive, encouraging, and he even called me later in the evening to check on me and make sure everything was okay. He convinced me to start going back to the dentist again, which I did not think was possible. I cannot speak more highly about this office and this dentist. I wanted to hug them all when I left haha.
Jay S.
Classificação do local: 5 Albany, NY
This was just an amazing experience. I had a terrible accident. I fell while climbing a fence in the rain and broke my front teeth as well as the one next to them. I mean they were smashed. I panicked, I cried. I went home to my girl and was ashamed. First thing in the morning I began to look up reviews and prices for dentists. I researched, I asked people for recommendations. My girlfriend was told by her professor that Dr. Vignali has been her family dentist(4 children) for years and that she highly recommends his office. WOW I called around 10 am and they gave me a 2 oclock appointment which I was happy to except. I am not insured(despite working 80 hrs per week with 4 jobs), so price was an obvious concern. This place was not the cheapest, but not the most expensive either(for some reason a dentist on Broadway in Downtown Albany, whose prices were half of most others and whose reviews claimed the office was dirty didn’t make me want to trust them with my front teeth). I waited for about five minutes. The staff was so comforting from the assistant to the secretaries to the Dentist himself. They made the worst experience of my life much easier. The office was meticulously clean. They had the latest equipment, including a flat screen TV that showed you the x rays as soon as they were taken with a cool little x-ray gun and not the big machine I am used to. When the Dr. gave my the anesthetic it was painless. The procedure was also painless, and quick. Before I knew it I had nice presentable teeth. They were also very good at educating me on what they were doing, how I should care for my new teeth, and what to expect in the future. They did not try to sell me on a bunch of needless procedures and work like some dentists have in the past. Overall, I recommend this office very highly. They made a world of difference for me through this terrible mishap.