Rainbow Nail Spa

I’m a fan, but lately it is always packed. It’s great that Rainbow is doing so well, but it’s gotten so popular that you can no longer walk in for mani or pedi without finding a 30 – 45 minute wait.

This is one of the worst establishments I have ever stepped foot into.
Do you want to be greeted by an owner who seems irritated that she now has more clients to accommodate, within the first hour of opening?
Do you want to be nicked by a manicurist who applies way too much pressure (even after you tell her to back off) as she cuts your cuticles?
Do you want to be yelled at half way through your manicure for $$?
Do you want employees to talk about you as they work on your nails to their co-​workers?
Do you want an average job done on your nails, after you pay 10% more than what is charged locally?
Surprisingly, this place has great business. PEOPLE COME ON! I cant believe people put up with this type of service on a regular basis in the Capitol region. If you have never been here before and expect basic courtesy when it comes to a service you are paying for, do yourself a favor and go literally anywhere else. Any option would be better than this place that only cares about making a profit from you.
When you pay for a service, the very LEAST a business can do is be courteous, respectful, and kind. Any objection should be accommodated with a «sorry, how can I make this experience better for you?» not a bad attitude and disrespect. If you don’t have these basic qualities, then you really should not be in a business that by its very nature serves others.
Looking for a hair cut? Don’t bother. Although this place advertises as a hair salon as well, there is only one person who cuts hair in one tiny corner of the salon.
Never again.
Bye Felicia.

I had the worst experience ever. My usual guy Jim has left who I loved so I settled for the other guy named John who is a middle age guy who sits on the right when u walk in. He was highly upset that he had me for an appointment which was for a full set. He slapped tons of acrylic on my nails all different shapes because he was rushing to get me out of his chair. Once I said they were too thick he started snatching on my hands. I got up and showed one of the head girls now he is really angry. He pulls and buffed my fingers with the machine until I was sore. It was the worst service I had in my history of nail shops. He didnt put the scrub on my hands and skipped my massage because he wanted to get to his anc customer. One of the head girls admitted he does that all the time. He needs to go. If u go there stay away from John!!!

I’ve divorced this place after being a client for a few years.
I have had bad experiences with nail salons before but the last time I went was so awful that I would be embarrassed to go back. The girl that normally does my nails, Cindy, was not there so I settled with a man whose name I don’t know. He’d done my nails once before in a similar situation and did my nails just OK, but not nearly as bad as this past time.
He didn’t do anything to prep my nails before buffing and filing them for my acrylic application. When cutting them, they were all different sizes, and when I asked to have him even them out, he just cut them really short. When he was filing my acrylics, they ended up all different sizes. He seemed rushed but the whole thing took about two and a half hours.
Three of my acrylics fell off or broke within two days so I went back to have them fixed. When he was finished the two that he did were oval, not coffin shaped like the rest. I was really unhappy but I was at the point that I couldn’t deal with being there and then all but two fell off or broke within the next week after that.
I’m definitely not going back unless it is with Cindy and that’s only if my new nail salon can’t be in. She’s very talented and it’s a real shame that she’s in the mix with a lot of untalented nail technicians.

There are much better places. Staff were very aloof and made it seem like we were «a bother». My technition did not speak English and pointed when she wanted me to do something, then got frustrated if I didn’t understand right away. Four of us went in for pedicures and all four of us had chipping and peeling polish within 24 hours. Barely used any oils or lotions. Find someplace better to get your money’s worth.

I went to this nail salon a few days ago and I am still loathing. I was only wanting a fill on my acrylics with gel polish. I think they took advantage of me because I was young. The first guy who I was with did well with my nails and asked me if I wanted my nails cut. It really didn’t matter to me, but I said sure. Then, I got switched to this women who painted my nails and had no idea what she was doing. She had to take off the nail polish multiple times. And still when she actually finished my nails aren’t even painted all the way down and look messed up like I’ve had them for weeks. And then when I had to pay she said $ 29 and I thought it would be $ 21. They all looked at me like I was crazy. I guess a cut costs $ 3 even though I wasn’t told that when he asked if I wanted it cut. And the gel polish is $ 10 even though their sign says $ 5. The lady couldn’t even show me any of the correct prices on the sign. I paid the bill, but I am very upset.
On another note, a lady behind me was getting her nails done and had to basically yell at the lady to get her nails even. There are only a few good nail technicians here. I’m not going back here again, not worth it. I could’ve paid a few extra dollars for a full set. I would suggest no one goes here not worth the risk if you ask me.

Worst manicure and pedicure. I’ve gone twice, and thought the same thing both times. The girl did not speak at all, she barely gave a massage during the pedicure, she cut my finger, shrugged and said «sorry», she didn’t use any cuticle oil (hands or feet) barely used any lotion, she just pointed at things to tell me where to go (instead of simply speaking to me) and when I paid (and tipped her) she did not even say thank you. It’s more expensive then most places, the polish all looked old– no new color lines, and the place was scuzzy. Go anywhere else, it really can’t be worse.

I love this place. They always remember everyone’s name that comes in if they have been in before.
Very efficient! just the way I wanted them!

I went here for the short 2 years I lived in Albany… I like the salon, its set up nicely. I forgot his name, but the only man who does nails there is great. Always went to him and was impressed. The only thing I can really complain about is the fact the other staff werent so friendly, and how I watched them water-​down all the colors… I hate seeing that and the fact salons do it… It makes your nails chip faster, and have to come in sooner. Also the prices were super high compared to what I pay for in Long Island. $ 13 compared to $ 7 down here. Worth the money I guess, but still pricey! Good location too right on Central across from Coccadots bake shop!

Absolutely love them. Went in with a problem. They fixed it without question and gave me the best customer service. This will be my only nail salon I go to!

My wife and I did the «Happy Feet» first, and it is basically reflexology, which is awesome. They massage your face and head, then your neck and upper back, then arms and hands. They finish it off with a foot/​lower leg massage and hot stone massage. Best part, it’s only 20 bucks!
We did the pedicure next, and the chairs are some of the best I have ever been in. The massage chair is nice, and the water jets for your feet are very good. The staff are all professional, and the girl who did happy feet for me also did my pedicure. They are all concerned about making sure you feel comfortable and enjoy your time. Great pedicure!
The manicure came next, and it was great! The mani pedi is quick without being fast or rushed, and they are very good. I will most certainly be coming back! They have a hair salon as well, so I will review that next time.

I just had a shellac manicure a few hours ago. Since this was the cheapest I could find in the area, I sprung for it.
While the salon looks like it used to be in tip-​top shape, they’ve neglected to dust and do basic maintenance and it really shows. Their machines were a bit grungy and the clientele wasn’t my favorite. I just wasn’t interested in hearing about how one girl who likes certain hard illicit drugs also hits her dog when it misbehaves. But, as an outsider, I have noticed that the Albany area is touch-​and-​go when it comes to… um… that kind of stuff. It really isn’t their fault, anyway, so I didn’t incorporate this into my rating. I’m just not used to that kind of thing being socially acceptable, and trust me, I curse up a storm when I drop my eggs in the grocery store. I suppose this is more of a warning about the area than the salon itself.
Anyway, my manicurist was very nice and actually did three coats of the gel color, which was great. The only problem was that she didn’t give it enough time to cure because she would do it finger-​by-​finger (i.e. paint pinky, put it in the UV, take it out and paint the ring finger). Therefore, the bottom layers never fully dried and are still a little tacky a few hours later now that I’m at home. I actually made a little nail print just to test it. I don’t even know if this stuff can actually cure without the light but I guess we’ll see.
They were very accommodating when I mentioned a coupon I had seen online, which was nice. However, getting a gel mani that doesn’t dry correctly is pretty much pointless.
As an outsider from (the dreaded) Long Island, I am used to a nail salon around every block. Because of the competition, they are cleaner and cheaper. My salon at home charges $ 25 for a gel mani and the facility is in pristine condition. In general I’ve noticed a trend up here where any type of salon is a little less impressive and a little more expensive. And ya’ll thought I was the princess!
Overall, not a terrible manicure. However, a salon like this further downstate probably wouldn’t stay in business unless they lowered their prices. I just can’t believe this is considered cheap up here. Then again, maybe I’m just looking in the wrong places.

Had a good pedicure experience here and would go back. A friend recommended the place and I called last minute as I was driving there, said I could be there in 5 minutes and they got me right in. Seemed very clean. The only negative was the nail polish I chose seemed to be old. The woman clearly noticed as she had to take it off and start over, and it seemed like she was talking to a coworker about it (because she was waving the bottle at her, she never actually spoke to me directly). I was more there to have my feet rubbed than anything so I didn’t make a fuss about it. But I would have been more impressed if she had suggested a different polish instead of hoping I wouldn’t say anything.

I feel bad about giving this place only one star because my mani pedi experience was great. Johnny was attentive and took his time.
However, the place itself was dirty. If you looked around, you could see the garbage was overflowing, sink drain was clogged, the tools were not all in barbicide. (That should have been a major red flag but I noticed too late). Worst of all, one of the employees was sitting next to me with a HACKING cough. And she was not covering her mouth. I don’t get it. She was sitting there coughing her lungs out while playing on her phone. No one was telling her to cover her mouth or anything. I think they got the hint when I gave her several obvious stares, so she put a mask on but continued coughing, making NO move to even try and cover up her cough. The place wasn’t busy either, she was just on her phone, so I don’t understand why she couldn’t have gone home or at least into another room.
On top of that, AS SHE WAS COUGHING, she started cutting up and folding the paper towels customers use. If I get the flu next week, I’ll know where it started. All in all — gross. Avoid this place.

If you get «Johnny», do yourself a favor and ask for someone else; he was so rough with my cuticles to the point that one would not stop bleeding and a huge chunk of skin is now missing (see picture).
On a prior visit, «Lily» rushed through it that I felt like I was inconveniencing her. I was happy to try someone else, but «Johnny», aka Freddy Krueger, did a number on me.
Make an appointment with «Kiki» if you decide to go. She did my manicure once and didn’t hack me to death.
One positive is a mani/​pedi is only $ 35, but you get what you pay for. If you want to pay a little more for a better mani/​pedi, go see Toni at Salon 109.

Just walked out of the salon. Happy with my pedi but not my Mani or the woman that did my nails. She gave me weird looks during the pedi and was overly rough during the Mani. She barely spoke and when she did she muttered under her breath. I shelled out extra for shellac on my fingers but she did a shoddy job of it. The edges of my nails at the nail bed were crooked making it look like my nails had already grown out. Only plus was that they don’t charge extra for a salt scrub during the pedi.

Great clean pedi. Very professional and have a number of different Spa pedi packages if your toes need more attention. The staff was nice and my mani was just a good