POW Dental

I took my daughter here for her first dentist visit, and I have to say my experience was so much better than I could have anticipated. Everyone was so patient, and Dr. So took the time to explain everything he was going to do and what to expect next. He spoke to my daughter in a way that allowed her to feel comfortable and make decisions before he proceeded with anything. I cannot recommend POW Dental any higher. Thank you!

I was somewhat apprehensive of taking my 1.5-year-old to the dentist, even though I began to see some early signs of cavities in the upper teeth in the back of her jaw. The reason for my reluctance was because I didn’t want to bring my child to an environment where she might feel traumatized about her teeth. I also felt resistant because the dental office that our oldest child currently uses won’t let parents accompany the children during the appointment. So I had no way of knowing what she’d be exposed to.
The dental office we did send our oldest for an oral check-​up was part of the kindergarten applications process. That office would not accept patients under three years old. Furthermore, we had chosen that office as a provider because it was out of convenience — close by, walkable, near the school. I didn’t feel comfortable having no knowledge of what my child was told or what kind of work has been done on the child or how the work was done. Yet, I went through with the appointment because it was only going to be a one-​time visit.
Even with these drawbacks, I was willing to make an appointment there at that dental office if they DID see younger kids. Because their policy excluded underage patients, I had to look up another provider. After playing phone tag with another provider, I finally got a referral to POW Dental.
That referral RAISED THE BAR for me about what to expect when it comes to dental care for young children.
Although POW Dental is much farther (not walkable for us), the service was WONDERFUL and I would add that it was EXCEPTIONAL.
Not only was the reception area clean and kid-​friendly with a toy area, comics, and divided by a partial separator from the adult waiting area, they also had a TV monitor with a kid-​friendly show on the screen. For future visits, they wanted to know what educational kids program most appealed to my child and would have taken note of it to have it available for the next appointment!
The office staff was also very friendly, helpful and organized. I didn’t need to ask about DENTAL FILLINGS like I had to ask at the other office, which had to scrounge around for an actual physical copy for me to keep. POW Dental, however, actually had the same brochure handy for perusal at the very first appointment and also said that they’d provide an email copy for me – without me even asking for it!
In addition, the dentist that saw my child was very helpful, knowledgable, and sociable. He answered every question I had about a child’s teeth, brushing a young child’s teeth, and possible ingredients to brush a child’s teeth with. No stone was left unturned as he patiently answered every one of my questions. If I had any more questions I’d forgotten to ask, then I was also welcome to email them and have them answered.
Best of all, it was so close to the place where my husband and I got married that we spent our anniversary (yes, the dental appointment for our child fell on our anniversary) revisiting the place we got married right before we actually went home.
Overall, definitely a memorable visit to a clean, welcoming, kid-​friendly environment. We already booked our child’s follow-​up appointment.

I was a bit apprehensive about taking my daughter to the dentist after having a first horrible experience at another dentist office when she was 1.
But the moment we stepped in she glanced around and was excited when she saw the sailor moon posters on the wall. She is also into superheroes so she enjoyed looking at a the comic books too. While I was filling out paperwork she was playing with the chalkboard wall and the iPad that was attached to the wall. They have games on there. It came in handy since I had to fill her paperwork out.
The paperwork was straightforward and there is one part where you do use an iPad to finish it up. If you can’t focus on the iPad they also have hard copies to look at. Afterwards we were lead to the back by Dr. Valdez assistant Jennifer.
My daughter sat down and Jennifer asked me first if she could watch a show. That was very considered of her since I know a few parents don’t let their children watch. I gave her the thumbs up anything to distract her. But I don’t think she needed it since she had to explain a few things to my daughter. She introduced her to the water, the auction, the proxy brush and the instruments that were going to be used.
The exam went perfect. Dr. Valdez was soft spoken and very attuned to my daughter’s needs. She slowed down and she sped up when she felt like my daughter was losing interest. She allowed her to help her clean her teeth.
I enjoyed their time spend with us. I am grateful for the lessons she taught me as well as the assistant. In the end she got a goody bag, a ballon and a sticker.
She’s already asking when can we go back. I can’t wait either! This is a wonderful practice with a wonderful caring staff.

Great first visit my daughter loves it there. The staff was very gentle. I’m sure she will be in great hands next visit

POW Dental has made me a true believer that a good pediatric dental practice starts with the right people, and this makes all the difference in a good dental visit. This place exceeded my expectations and I could not have been happier with the level of service.
[For the record, I used to dread having to take my kids to the dentist — my 4-​yr-​old had 2 past trips that were traumatizing. This other place claimed to specialize in pediatric dentistry, but while they seemed to have all the entertainment gadgetry that a kid would like, they had a terrible «bedside manner» and had no idea how to make a child feel comfortable. They were impatient and pushy; and basically, the only time she’d open her mouth to let the dentist see inside was when she was crying out in fear.]
At POW Dental, the only time my little one cried was when we told him the visit was over and we had to leave! The visit, itself, was very thorough. Teeth were checked, counted, and cleaned. The best part was that they made everything fun for the kids, and allowed the visit to go at a pace they were comfortable with. And now my kids can’t wait to go back for our next check-​up!

Great dentist very thorough and friendly I appreciate how much attention to detail they provide

Both my son and daughter had great experiences with Dr. Patrick and his wonderful team at POW Dental. Everyone was very courteous and polite, the office is awesome and really engaging. I really appreciated their willingness to go above and beyond our expectations to make sure the kids weren’t nervous or scared. The kids cannot wait to go back for their 6 month check up!

POW is wonderful! Dr. Viviene Valdez is amazing with the kids and makes going to the dentist fun. The office is super clean and modern with a super hero theme that the kids think is just the absolute coolest. They offer Sat appointments which is a bonus. When we drive by my kids ask when they are going to the dentist again! I highly recommend POW!

We moved from SF and were worried about finding a pediatric dentist we liked as much as the one we had in the city. POW had just opened and after I passed it a couple times on San Pablo, I decided to make appointments for my daughters. On their first visit, I knew we made the right choice! The office is designed for kids with the superhero theme, toys, books, and games. I also like how spacious the treatment areas are and a big plus for being open on Saturdays! Another big pro for me was that they have iPads for the kids when they’re getting their teeth cleaned. We don’t do a lot of screen time but it’s quite a treat (and makes the cleaning so much easier) that I had to mention it. Thanks!

The office is great — modern, clean, kid-​ville! My older son (6 yrs) knew what to expect, but if it was his first time, he would have had no anxiety (and he is an anxious kid). They were patient, kind, respectful and explained everything to him step by step. By the time it was the 3 yr old’s turn, he was begging to jump into the chair for his check up. Clean teeth + happy kids = grateful Mom. You know it’s a winner when the baby shows off his teeth to everyone for the rest of the afternoon and gleefully tells them that he was at the dentist!

Dr. Valdez is AWESOME! I took my daughter for her first dentist visit (2 years old), she was amazed as soon as we walked in with the music and the comic book theme they have going. The girl at the front desk was very kind and knowledgeable. They also have a decent amount of toys and books in the waiting area, along with a TV, which my daughter enjoyed to the max. Dr. Valdez is genuinely friendly and cares about the patients; I could sense this because my daughter trusted her right off the bat (which she usually doesn’t with strangers). Her assistant was also very gentle and kind with my daughter, they talked to her through the cleaning and the xrays. Her assistant held my daughter by the hand as she walked her to the xray room, which made my daughter feel more comfortable with the procedure. Dr. Valdez was very concise and and upfront about my child’s teeth, which I appreciated. My daughter did not want to leave! Dr. Valdez and her staff are wonderful.

Starting with Tressa on the phone before our appointment squaring away insurance questions and ending with a balloon and super hero stickers, my 6 year old son and I couldn’t be happier with POW. Dr So was wonderfully patient and explained things in a way my son appreciated. The colorful superhero theme and iPads in the waiting room & getting to watch curious george while in the dentist chair meant that as we were leaving, my son was bummed that the next appt was 6 months away. This wasn’t just a gimmicky visit though, but a thorough dental appt w X-​rays etc. love it and looking forward to over the years.

My son had a great first dentist visit here. Everyone at the office was really nice and we really felt comfortable with Dr. Valdez. After the check up and cleaning she answered all of my questions while my son watched a movie in the dental chair. Who knew that kids were supposed to start coming to the dentist at 1 year old? I wish this place had been around when I was a kid. We’re very excited to come back for another check up.

I love love love this place and Dr. Valdez! Right when you walk in you know it’s going to be a fun and unique experience. The waiting room has a cool super heroes theme, and they have iPads for the kids to play with too. We didn’t wait long before we were called back. My son had an amazing experience. They really made him feel comfortable. We have been to other dentists in the area, and this place just felt like home to him. I highly recommend this place… it’s where I will bring my son to for his oral wellness.

Great neighborhood office for children. Dr Valdez is so calm and personable not to mention competent. Love the superhero theme!