Pearle Vision

AWESOME SERVICE!
Everyone was super friendly and extremely accommodating! I had an infection in my eyes a few weeks before and the doctor checked to make sure the infection cleared and suggested a few ways to prevent this from happening again. She gave me a new contact solution to help keep my eyes and contacts healthy! We even shared a few laughs! Great, quick, and helpful! Would definitely go back again!

PEARLE VISION by far gave me the best service, care and satisfaction I could ever imagine from an opthamologist. I have been visiting the eye doctor since I was seven (when the nurse sent me in for not being able to read french vocabulary off the chalk board). I have been wearing contacts for 12 years (no not the same pair, Dr. Minnims!).
I have had a lot of experience going to appoinmtents and then picking out the pair of glasses that the contents of my parents wallets c and health care plans ould afford. Nonetheless, I continually got glasses that either didn’t fit right, obscured my vision or made me not look (and feel) the way I know I am inside.
I got there a little early, an hour before they closed. I was immediately and warmly accepted into their display and waiting room. The frame-​maker made no fuss about me rushing any forms– we joked about how those forms seem to take more than a comfortable portion of your personal information. No talk about vision, making purchases, nothing at all. It was great.
Dr. M accepted me into her office and gave me the most comprehensive eye exam I have ever received (due to my being early). Focus tests, retinal and iris diameter, even dilations to search my eyes for dryness. She laughed at my corny Eye jokes– she told me she had just had a very lousy blind date– who wouldn’t take THAT opportunity?
The comfort she gave me allowed me to talk about the alternative forms of eye care that I have been interested in– making my own contact solution, laser correction surger, so on. All of these inquiries, she addressed with absolute articulation, clarity and openness– not something I have become accustomed to in her profession: usually they just try to get you out, to pay and for the next customer.
They treated me like royalty, like holistic practictioners and like fashion advisers. I left spending about 250 $ and not regretting a single cent of it.
Sorry for my spelling; my eyes are still dilated :)

This was the dozenth optical place I’ve tried over two years in trying to find decent frames for my kids and/​or myself, in this case my own, and I finally hit it. Review for frames and lens service only (we go to an ophthalmologist for eye exams) but they get by far the highest marks of any of the places all over three counties I’ve wandered.
A couple of things I learned during this dozen-​store odyssey. Some of the chain stores have corporately-​ordered frame lines; Pearle is a franchise-​based operation, so each franchisee/​location will have different lines of frames and relationships with insurers. It is frustrating in general finding what part of what frames insurance will cover, exacerbated by having a hard to fit head and taste in frames that runs counter to current fashions. So I was happy to find this Pearle had both a reasonable mastery of the insurance process (in a relatively short period of time) and got me very precise pricing on various frames quickly (instead of, as happened at other places, attempting to sell me on a frame before telling me what the net cost to me was going to be). And they also had an old-​school relationship with suppliers big and small, which the owner explained to me, so while I can’t be sure they’ll have the frames I like the next time I need to replace them I think at least I’ve got a better shot.
The real props here go for the extra care in fitting, both in getting my freakishly weird measurements right and then taking lots of extra time to get everything just precisely right when I got the final frames. It’s nice to see folks take pride in craft and interest in the specifics of their trade.
Parking tip: The little franchise sits right on Central, but is hard to get in and out of — what you have to do is take the main entrance to Home Depot at the light, and dogleg in to the right as you enter, parking behind the Pearle in the shotgun parking lot; then when you leave, if you want to go either left or right on Central, you have to loop back through the Home Depot lot (do NOT go back the way you came) around the Midas and exit one light/​entrance over.