Michaels

Michaels always has an online coupon. This one like others had lots of inventory but they never seem to have enough staff working so it can be hard to find what you are looking for. I am a big fan of their craft paper selection however.

Haven’t even walked in here yet, already annoyed. I have no choice because they’re the only michaels in the region that has the item I am looking for, but I’m not looking forward to it based on the phone conversation I just had.
I called not realizing it was before 9am. if I had noticed that I would have waited because I wasn’t trying to be annoying to anyone. Someone did answer the call, but after I explained that I was looking for an item and they were the only store who had it the woman on the phone said «yeah okay but we don’t open until 9am. I can’t go and look for it because I’m in the office.» I recognize that she doesn’t want to go above and beyond first thing in the morning, so I’m actually more annoyed that she answered the phone at all if she wasn’t planning to help a customer. Now I feel embarrassed and don’t want to go there later because she acted like I was a big inconvenience once already today. Don’t feel like doing it again a second time!

This place is great. The product selection varies and covers a wide variety of things. They also always have 40% off coupons if you just need one thing this is always a good deal. Sometimes Joann Fabrics is cheaper but only by a few cents, just have to watch out for the best deal. Overall a really good store

I started shopping here during my brief, ill-​fated card-​making phase, and I keep going back. Well, mostly because if you’re on the Michaels mailing list or get a Sunday newspaper, you get a 40% off one item coupon every week, so I stop in when I remember to buy one item for a future project. No one at this store acts like I’m the scum of the earth for doing so.
I’ve always found the employees here nice. The store is clean and organized, not cluttered and chaotic as craft stores can sometimes be.
I don’t know a lot about other crafts, but they have the best embroidery section of all of the Capital Region’s big-​box craft stores, and good selections of paper crafting supplies and yarn. Not a great selection of needles, but better than the Walmart on the other end of the mall.