Joli

This place used to be great a couple years ago so I feel bad about giving them such a terrible review. But recently when I went for a haircut I’ve had one of the worst haircut experiences I’ve had in a while. A couple years ago the atmosphere in this salon was very warm and welcoming but recently it really just seems like they don’t want the customers they have!
I called to see if they could take an appointment and the women on the phone seemed like she didn’t want to be on the phone with me. When it was time for my appointment I was sat down, and asked what I wanted done. I showed the stylist the picture of what I wanted done (a picture of myself so that’s even more inexcusable) and I warned them that my hair is natrually curly so please don’t cut it that short because it will spring back up and be shorter. The stylist looked at my picture for a whole 1 second and rushed me to the sink. I should have realized something was wrong when I went in WELL before closing time and she seemed like she was just rushing like she wanted me gone.
Her rush job resulted in her not listening when I said my hair is curly, so when she went to style my newly too short hair, it literally looked like a bowl cut. I was mortified. I don’t know what possessed her to let me leave like that but she did.
With how they seem to just rush people and the unwelcoming attitude they’ve recently adapted, i can’t in all good conscious recommend this place. Since my cut I’ve had to basically take an emergency hair growth cocktail of vitamins to get this horrible cut to grow out.

I got my bangs trimmed here with my mother when she visited, and my singular experience has been greatly positive! The stylists were all super friendly and provided great service! Leon was my stylist, and he did a great job washing my hair and trimming it to my liking!

I visited Joli salon only because my Favorite stylist Leon B. moved there. He gets 5 star, and 4 is for the salon.
I never go to a mall salon. I am very afraid of no skill but good lookin hairstylists. But the Joli salon was actually nice. I felt comfortable and so happy to see Leon. Also it is very convenient when your family is waiting for you. They can just go shopping while you get beautified.
Leon is great at razor cut. It’s not easy to find someone who can cut my thick asian hair and I used to go to NYC or NJ for it, but no need to do so because of Leon. This salon welcome walk in, and you are very lucky if you get Leon. $ 30.00 for women’s shampoo, cut and style is such a steal especially because of his experiences and skills.
I showed him a photo of the cut I want, and I Love my cut.
For him, you are not just a head on his chair, which some high end salon make you feel like that sometime. He takes time to make sure you get The look. He understand that you don’t look like the model in a magazine, but you want the look.
The Salon gets 4 star in hope that they will be able to keep him there.

I hate to leave negative feedback, as I usually try to be a very positive person, but for this one I just have to.
I am a loyal customer at a salon in Downtown Albany. I go there whenever I get a manicure, and I’m never disappointed. I was in the area late on Saturday, and I wanted to get a manicure. Due to the time I was there (around 8pm), my options were limited. I looked on Unilocal to find somewhere to go, and I found this salon. It looked great. I called, they took walk ins, and their price was alright ($ 20, which wouldn’t be bad at all if the manicure was at least decent). I arrived, and the nail tech came out and told me to go with her. I would tell you her name, but she never told me!
From the get-​go I realized it was going to be bad. As she was pushing my cuticles I thought to myself, «this shouldn’t hurt.» It hurt, alright. She hadn’t applied any cuticle remover, but only soaked my hands in water for a bit. She clipped (some of) my cuticles. The only good part of my visit was when she put lotion on my hands and gave me a little hand massage. That was it. Really.
After the second coat of color, I could still see my nail through the color. It needed at least one more coat. Only two were applied. Now, I’m not being picky. It’s OBVIOUS that I needed another coat, and not so thinly applied. There are spots on my nails where it looks like barely any color was applied. Also, I saw obvious bubbles on my nails. I pointed them out to her, she looked at them, and kept on going. They’re STILL on my nails.
Next, she applied the top coat. Seche Vite is my favorite topcoat. I know how it’s supposed to be applied. She used the thinnest amount of Seche Vite I’ve ever seen. According to Seche Vite (the company!), there is supposed to be a «nice bead at the end of the brush before application over wet nail polish as it *must be applied thick.*» Also, there are some nails where she completely missed parts near the edges.
While I was sitting there, watching with horror, I was so close to stopping her, and asking if I could just pay to paint my own nails. It was that bad.
I left the salon and looked at my hands. I had blue nail polish on the skin around my nails and over still-​existing cuticles, and there were chunks of cuticles still on the sides of my nail bed. Tips of my nails were missing polish completely, and other parts of my nails had polish so thin that you could see the flesh-​color beneath them. I could not be more disappointed.
I walked out of that salon feeling robbed. If you go there to have your nails done, at least don’t get them done by the young lady with long black hair. Worst experience in a salon ever.
I will NEVER go anywhere but my salon again.

I want to start by saying, this is a MALL salon. The quality of your cut depends on the quality of your stylist. You do have an option so take a second to talk to the person before you get your head wet! I ALWAYS get someone new but never have I ever had a bad experience at Joli. I’ve been going here for around 5 years, and I keep going there because it’s clean the price is right and they are friendly… until today, Sarah knight was my stylist. What an amazing job, she took the time to listen to what I wanted and gave me the results I needed. I really hated my short hair until she fixed it today. We had the perfect amount of conversation, she can take a joke and really takes her time, best experience of had in a while by FAR. Hope you get out for spring turkey Sara! Good luck, thank you again!!!

The BEST stylists at Jolie have left… thankfully I have found them once again!!!
Diana G and Young K moved to Haven Hair Studio in Colonie!

I’ve been coming to Joli for years and have never had a bad haircut. I always get in fairly quick and all of the hair dressers are nice. They’ve always been able to give good recommendations about haircuts and are always friendly. Great place!

I have been to Joli hair salon several times over the past few years but today was my last time. My usual hairdresser who I loved no longer works there. I walked in without an appointment and was told Christine Orbie would be cutting my hair today. She washed my hair and then when she started cutting my hair, I kept asking myself, «is she new at this?!?» She kept telling me to put my chin up over and over again. It was really irritating. It’s not like my head was down. But she kept saying «Chin up!» I had to sit there and concentrate and make sure my chin was up exactly where she wanted it. I’ve never had a hairdresser cut my hair according to where in the air my chin is. I asked her to angle my hair in the front and she barely angled it. It felt like the longest, slowest haircut ever! I kept watching her in the mirror and could swear it was her first day. I asked her how long she’s been doing this and to my shock she said 12 years! Could’ve fooled me!
Then she proceeded to blow dry my hair and the end result was awful. I can blow dry my hair better at home. I was not impressed at all.
The nail in the coffin was when I went to pay. She charged me 33% more then what I paid every time in the past. When I asked her why, she said that’s just her rate. I just looked at her like you’re rate is so NOT worth anywhere near that. She had such an attitude and walked away. I paid the cashier and went to find her to tip her anyways because it’s the right thing to do. I overhear her complaining to her coworker about me and the coworker called me a b*tch not realizing I was the customer. Throughout this whole slow and annoying process, I was nothing but nice and patient with Christine. I will never return to this salon again. I saw all new faces there and clearly all of their good stylists have left for better places and have been replaced by rude imbeciles like Christine. Stay away!

I have been going to Joli for years, since they were in their former location (though I think it is now under new ownership?).
I am really sorry to have to give this review, but I was very disappointed with my experience today.
I saw their special advertised ($ 30 for a shampoo, cut & blow out).
The stylist saw my hair and said, «Oh, you washed it today? You don’t need to shampoo it again.»
Okay, I have never had my hair cut dry– but you’re the professional. I assumed you meant it would dry out my scalp or something– but no, you were trying to save yourself time.
His mood was awful– if I had the chance, I would have asked to wait for a different stylist. This man was just borderline rude– trying to squeeze in a quick moneygrab before a pricier client came along.
Combed my dry hair and cut it– straight across, no angling– no style. Looks like I hacked it with scissors myself. Seemed to have a really hard time getting it even.
So then he picks up a brush and I expect him to use some product– blow out my hair, give it some shape, style– nope. Not a drop of anything in my hair. I asked if he thought a couple of layers would help– he said it would make my hair look thinner. Gee thanks.
Within 15 minutes of walking through the door, I was being hustled to the register. «Did you want to buy anything else?” — the classic upsell– buy some product and I can (maybe?) earn commission. Well gee, maybe if you tried to USE some great product in my hair, I would be tempted to buy something. But I don’t know these products, because YOU DIDN’T USE THEM.
Sadly my relationship with this shop is over. A cheap haircut isn’t worth feeling bad about your appearance until your hair grows out.
(Oh and yes– I was charged $ 30 for the full advertised special. Don’t worry– I tipped accordingly).

I ended up with a situation where I had to get something done with my hair and no time to do it so I had to play russian hair roulette so to speak. Although situated in a mall this place had a nice atmosphere so I decided to give it a shot. Generally coming in as a walk-​in you can’t have many expectations so I went in bearing that in mind. Sarah attended me and she was new to the place (but not the business). My confidence with her grew as she spoke to me about my preferences. I came in for highlights and a haircut but she also recommended some low lights. Long story short she did an absolutely fantastic job, one of the best highlight jobs I’ve had and I am a very happy camper. It doesn’t hurt that the husband was also really excited with the result. I am so happy with my hair I already booked my next visit with Sarah when I checked out. The price was also great all considered and I cannot recommend this place, or my stylist, enough! Thanks to all there!

Since moving to the area I have not found that perfect hairstylist. As a matter of fact, I haven’t even really put in much effort for trying. My hair is longer and does not require as much upkeep, so I have popped in here a few times when I realize it’s just getting too long or I need the ends trimmed up. I have been here on two occasions and visited with two different stylists.
My first stylist was okay and I was pleased with my haircut. I wasn’t wowed, but I was pleased. Maybe part of that is the lack of «relationship» with the hairdresser so she isn’t willing to push me. I had no complaints and decided to come back again a few months later when I needed another trim. This time I had a different stylist, and once again, I was pleased but not wowed with the result.
My husband has also had his haircut here a few times and they do an okay job. He keeps a pretty simple cut and they do it fine. Both times I’ve been here I’ve observed other stylists sitting around and chatting. My stylist is usually more occupied talking gossip with the other girls than really chatting with me, which is fine, but once or twice I felt like it was distracting and they were not paying as much attention to what they were doing instead of talking.
The prices are fair and the cuts are decent. If you’re in a pinch and need your haircut, this is a good place to swing into. I don’t know if you’ll fall in love, but they get the job done.

Joli is a great place; don’t be discouraged because it’s in the mall, because it’s definitely not a «mall salon.» It is very easy to get an appointment. I’m not sure about walk-​ins, but you can call the day before and sometimes even the same day and get an appointment for a haircut. The receptionists are always very nice and polite. The prices are also good– $ 30 for a haircut. They use all Aveda and Bumble & Bumble products.
I Always go to Jessie and I absolutely love what she does with my hair. She is only there on Mondays right now, but she may be adding some more days to her schedule. She gives me fabulous layers and she always listens to me. She’s also quick, but not scary-​quick. I’m washed, cut, and blow-​dried in less than an hour, and I love that! She’s also really nice and interesting. Definitely go to Jessie if you happen to be making an appointment for a Monday!

I contacted Joli about a getting my eyebrows waxed after trying to book with my usual person. She is amazing so I was very hesitant to try someone new but couldn’t wait the week while she was fully booked. I was told I was going to get Caroline. (They also told me she does facials.) I went in this morning and she did a GREAT job. I am always nervous trying someone new after having my eyelid burnt and ripped off by someone who obviously shouldn’t have been waxing. I went in and she was very pleasant and actually asked me how I liked them done and the only other person to ask me that is the woman that usually waxes them. I was shocked I only paid $ 10 (not including tip) and it was totally worth it. I usually pay $ 17 not including the tip. I see that she also cuts hair and will most definitely try to get a cut and color from her also. This would probably be a lot more popular if more people knew about it and weren’t turned off by the fact that it’s in a mall.

Called salon on the phone sunday morning after I saw their $ 30 cut, style, and blow out advertised last time I was at the mall.
I was able to get an appointment within an hour with Caroline, who was phenomenal — she gave me a beautiful cut and style and listened how I wanted my hair cut (and I’m anal about that). I would recommend her to anyone who is looking for a good haircut!

I was in desperate need of a haircut. As in, it was may 11, 2009 and I hadn’t have a haircut since February. 2008. Yeah. For serious. I usually like to go to Stilletto, but they are closed mondays, which is my day off. So over to colonie center I went to hunt down a decent cut. I was greeted at Joli by Gloria. She had a hip haircut, it is an Aveda salon. I trusted her. She did not disappoint. I told her that I wanted my hair that was collar bone length to be shorter than chin length. She was concerned and took the length off VERY slowly, and inch at a time. I probably asked her to go shorter about 5 times before it was short enough. But I appreciated it, because she wanted to be sure she wasn’t taking too much off. Once the length was right she started to cut in the layers and style, and she was great! She also introduced me to the savior that is the flat iron. My shampoo, cut, & style ran me $ 30 plus tip. Not bad! I will defintely be back for my next cut… and I hope that it happens sooner than a year from now…