Hampton Inn

Staff was incredibly nice! HOWEVER, the hotel is quite old, and the carpet in the rooms is musty and I could not stop sneezing. Another Hampton Inn … suffering from dire need of renovation.
UPDATE: on Friday, March 8, the housekeeping Woman woke me up twice. On the second time she actually came into the room, when I was yelling I’m in there dressing up !!! Do not stay here, it is like a horror show.

What I really enjoyed was upon entering there was an assortment of complimentary hot beverages like hot chocolate, coffee and tea. The receptionist was super nice and helpful. If you forget toothpaste, shower cap, etc. The receptionist will assist with complimentary samples. Everything in the room was clean and in working condition. The bathroom is roomy and had no problems. Only thing missing is a mini fridge. And best of all complimentary hot breakfast. Can’t beat this for $ 85/​night. What’s also nice is that the hotel is only 5 miles from downtown and is really close to many restaurants.
There is also a mall down the street if you forget anything or just want to do some shopping. Enjoy Albany!

To start on a positive note, the accented gentleman who was working when we checked in on 10÷23÷15 at 3pm and seemed to be working straight through our checkout on ¹⁰⁄₂₅ at noon was extremely polite, professional and courteous. He should be commended for his professionalism. He went out of his way to assure we and other guests were comfortable and satisfied. When asked how our stay was, I told him everything was just fine, because he deserved to think it was. Our dissatisfaction with our stay had nothing whatsoever to do with him and frankly I didn’t want to bother him or make him think he was doing a less than stellar job. He is an asset to your hotel for sure. When he speaks he makes you feel like you are at a high class hotel for sure, and again, should be commended.
However, this is our 3^rd or 4^th stay and may be our last. Every other trip we have stayed on upper floors and have always had quiet comfortable rooms. We figured we’d try 1^st floor this time as we tend to be in and out quite a bit and the elevator is very slow. This was the first time we stayed on the 1^st floor. I don’t advise it. I think maybe the 1^st floor rooms are more used/​abused? The beds were lumpy and not at all comfortable. The pillows are all fluffed up by housekeeping so they appear nice but when you actually go to sleep on them you realize there is nothing to them, they are flat and offer zero support, and I overheard someone asking if there were more firm pillows and he was told no so I didn’t bother asking. We had a terrible few night’s sleep due to the lousy mattress and pillows, and the duvet was all balled inside the cover, nearly impossible for us to fix so in order to stay warm we had to crank the heat which smelled horrible.
At 4:45 am one morning of our 3 day stay the staff in the kitchen area was having such loud conversation, literally yelling to each other to be heard, that I went to the hall and had to yell HELLOOOO 3 times before they stopped yelling and heard me so I could ask them to talk quietly. I was answered by a snarky «OK» full of attitude. After that we were afraid of retribution so we declined housekeeping service the whole 3 days.
We were so disappointed in our stay this time and it’s really too bad because the location is very convenient for us, but there are other hotels in the same area that deserve a try, especially given how much more we paid this time over the last few visits.

Had a very nice stay here! Clean and everyone was friendly. Had free coffee and tea 24 hours a day!

I stay in a lot of hiltons and hamptons. As in I slept courtesy of hilton more nights in June than I did at my own home. This hotel is by far the sketchiest I have ever been in that took credit cards.
You’re greeted upon driving up by what probably was a Greek diner back in 1985, but now is something out of the walking dead. You drive up and the shuttle is parked so you can’t possibly park your car temporarily to check in. So you have to drive around for a spot first.
The back parking lot has little to no lighting — and the front lot has only enough parking for half a baseball team. So I parked as close to the single streetlight as I could. The shuttle driver was on the bench drinking a beer when I arrived. A Budweiser. ‘Murica.
While I think it’s been updated and the front desk worker was pleasant and nice, the two gentlemen playing dice in the lobby and the ladies dressed to the nines standing by the back door waiting for someone (that, or they wanted to see the view of … Nothing because there’s no lighting back there) really gave this place it’s «Criminal Minds» charm.
My remote also had no batteries. Sigh. But the door lock works — thankfully. +1

I always make it my point to stay at Hampton Inn. They are EXTREMELY clean, and very comfortable. The rooms are large enough that two people are not cramped, and the temperature is perfect. They have coffee 24 hours a day, and it is delicious, as well as a free continental breakfast, which gives a plentiful variety of choices. I would recommend this hotel to anyone staying in Albany.

We stayed at this Hampton Inn the weekend of March 1, 2015. The hotel has some years, and the building a little older than others we have stayed in. The morning breakfast here was the traditional prefab eggs, hot oatmeal and waffle. The elevators were very slow, and showing some age. The bed was comfortable and the sleeping accommodations good.

Centrally located to Wolf Road, many restaurants, shopping centers. Complexion Spa right next door.
Efficient, Clean and comfortable hotel with very informative, friendly staff.
Well lit convient parking. Free breakfast with hot and cold selections no need to go out.
Coffee, tea, hot chocolate 24/​7, fresh cookies in the evening!
I’d return again!

It has been a great stay so far! Always clean and and friendly staff. That’s why I continue to book with Hampton! I feel so relaxed I can’t even get my work done! Not that I am complaining thank you much needed down time!

Very clean hotel. Friendly staff. Convenient to everything. Free breakfast was awesome and the coffee puts Dunkin Donuts to shame. Wouldn’t hesitate to stay again. Only reason it wasn’t five stars is because it is a mid range hotel but very nice nonetheless.

Lobby and room seemed much smaller than most Hampton’s. Room was clean. Nightly lemonade and warm cookies was a nice touch. Many restaurants nearby and done within walking distance.
Only complaint I have is the temperature in the halls and rooms. Housekeeping needs to be told that dropping AC temp to 61 when cleaning the room is not acceptable. AC was turned off when I got to the room and it took all night for the room temp to be comfortable. Multiple guests discussed this in the lobby so it wasn’t just me.

This is a nice Hampton Inn that has been remodeled in the past 5 years to reflect the new Hampton Inn style. The help at the counter was great, very pleasant. The lobby is the breakfast area and it was a well oiled machine. Lots of guests, but lots of action in refilling breakfast and taking out trash and cleaning tables. If there was a Hampton Inn quality score it would be a 5 out of 5. The room was good, the AC was rockin without a problem. The AC is pretty key in the summer and this was a nice newer unit that did not CLANK and bang and wake me up. The elevator is slow as balls, but whatever. This is Albany and this place is clean and nice and the air conditioner is not a clanky POS. I would stay here again. The breakfast area was packed with high school kids and stuff one morning, so I opted to go to the diner nearby «wolf road diner» and that place was weird. I should have just waited for the waffle machine to free up at the Hampton inn, we live and we learn right? To the management of this place; You are doing it right, kudos to you and your staff.

Got a very nice room for RPI graduation. Room was $ 116 before taxes and ended up at $ 132. Pretty large and comfortable room, big TV, decent sized bathroom, work desk and free wifi.
Nice lobby with friendly folks. Coffee ²⁴⁄₇ and fresh cookies dinner time. The usual Hampton Inn breakfast was fine.
Add up the reasonable rate, the comfy room, the friendly staff, the free wifi, the free breakfast, the easy access from Wolf Road, and it all adds up to a very good value.

Plus: The staff was great, very helpful and friendly.
Plus: Like most Hamptons, it’s modern and clean.
Plus: Near a bunch of restaurants — there’s a nice diner next door.
Minus: It has a tiny lobby and breakfast area — at around 7:30 am people were sitting everywhere with their food balanced on their laps and on end tables due to the lack of space.
Minus: Tiny fitness center with very bad ventilation (hot and humid).

For a Hampton inn i expected better especially for the price i paid. I guess bcuz of the time of my stay they jacked up the price.
I was greeted by the friendly staff when checking in but not so much when checking out.
The room i was staying in was outdated and the bathroom had what appeared to be mold. The tv only had limted channels and not even hd.
The amenities were ok, small Jim and descent size pool. The breakfast lounge was ok but you could tell the food was from the freezer. The lines were long and they often ran out of food.
The good was complimentary breakfast and free coffee at anytime. Parking lot was big with plenty of parking.
I probably wouldn’t come back unless the rate in the room was cut by atleast 25%. Definitely not worth the price.

Ehhh, I realize everything is pricey in this area, but Holiday Inn and La Quinta are heavenly compared to this place, and in the same pricerange. There are a host of hotels along the road so look for someplace else, I’m sure you’ll do better.
That being said breakfast was decent and the front desk staff was a riot.
However I care more about a clean and well functioning room/​bath, as well as reinvesting some dollars into updating the place. My TV was frozen on one channel for long enough I turned it off. Internet was slow as balls too. Shower was… decent?
Glad I only stayed one night.

I travel to Albany once or twice a month and have been using the Hampton Inn on Ulenski the whole time. It was recommended to me by a colleague and I’m glad they did so.
Location (A+) — Directly off of I-87’s exit 4N (minutes from I-​90). Literally 400 feet away from the exit ramp, which is massive after a long drive.
Upkeep (A) — Seems like a new or recently renovated structure. Very clean and comfy.
Staff (A) — Very friendly, go out of their way for you and help you get checked in very quickly.
Fitness Room (D) — Three cardio machines and a TV. Bummer, but not a deal breaker!
WiFi (A+) — Fast and free!
Will be returning again soon and look forward to a good night sleep!

I’m giving four stars because every single staff member that in contact with was professional, friendly and helpful. The beds were small. We opted for two queen beds which we intended to be shared by family members, the beds were more like twin beds, pretty uncomfortable.
Breakfast was free, but it was very limited and crowded. I walked across the parking lot to the diner and enjoyed a full breakfast one day because between lack of options and overcrowding it just wasn’t worth it for a free bagel and coffee. I only saw a beverage vending and actually was looking for a snack machine; I just assumed there wasn’t one because it wasn’t on the first floor. However the free coffee is available all day.
This is by no means a luxury hotel and the bare bones amenities is obviously reflected in the price. I would recommend this to business travelers or people who will be spending more time away from the hotel than in it.

Stayed here for a work trip. Great location for pretty much everything Albany has to offer (it’s a little bit of a hike to the much nicer and hipper Lark St, but totally doable — just don’t walk through the valley).
The best part about the place, I think, was the great staff. When I told the concierge I didn’t have an iphone charger, he brought over an employee who brought me all the cords in the lost and found. When there wasn’t one in there, he brought me his own. Mike — you were a lifesaver.
Special shout out to the concierge Steve, who had friendly advice and was more than accommodating when I extended my stay one night.

Ah, the first work trip in the new job. Three days in picturesque Albany. On most trips the hotel is just the place where I sleep. That wasn’t really the case here, we worked until 5 or so, grabbed quick meals and then were in the hotel by 7. Albany isn’t exactly a happening town, and I didn’t have access to a car, so I was left to my lonesome to evaluate the Hampton Inn.
As those squares with stars in the middle of them suggest, it wasn’t the best experience. The room was fine, decent bed, tv with a solid lineup of channels (although we lost most of them because the snowstorm knocked out DirectTV) and all that. But there were definitely negatives with the hotel overall as well.
First, allow me to be a petulant snob. Most hotels have soda and snack machines on each floor. This Hampton Inn had a soda machine on the first floor and snack machines on every other one. So, if you were on any floor and wanted perhaps a bottle of water and a little snack, you had to go to two different floors. Kind of annoying at a hotel that was charging about $ 150/​night, in Albany.
Now to some actual substantive bad stuff. The little packet of info about the hotel said there was a gym with cardio equipment, free weights and machines. I wasn’t expecting all this so I was pleasantly surprised, until I actually was told where the gym was. I walked into what seemed to be a converted broom closet with 1 treadmill, 1 seated stationary bike and 1 elliptical. If that’s all you’ve got, fine, but don’t tell me otherwise. Then, and I’m not going to harp on this, when I walked into the bathroom the morning of day 2 to take my shower a large prehistoric looking bug walking across the sink. Not cool.
There were good things as well, which is why we’re talking about two stars instead of one. First, free internet. Never a bad thing at all. Second, a solid free breakfast in the morning. Bacon, fruit, yogurt, cereal, toast, etc. And last, and in many ways most importantly, the staff was great.
It won’t really be my choice where we stay if I go back to Albany for work again soon. If we stay at the Hampton Inn again, I’ll be alright with that, as long as I don’t see another bug.