I wish I didn’t have to give a star for the review. I am a 61 yr old VN vet who has multiple physical issues. The VA filled my prescriptions in the past automatically but since the election of Obama vets have been cut off from very necessary medications, so I was forced to use civilian resources. Went to CVS on Westover Blvd, Albany, and needed a refill of a sleep Med I’ve been on for fifteen Yrs. I had four days left in my bottle and because I’m going out of the country when the 30th day arrives(today is the 28th of January), I asked to have the refill 3 days early. The techs were extremely rude and terse and then the female(chubby, white and homely) pharmacist approached me with a phone to her ear and acted almost hysterical, red faced saying«I Won’t do it !!!». And walked away but what was worse is that the home office customer service«executive Pharmacist» expected me to go back and essentially apologize to the pharmacist and ask her nicely to fill the prescription . Unbelievable !!!
Kenny D.
Classificação do local: 1 Albany, GA
Horrible. Called in my prescription and was told it would be ready in an hour. Showed up in 1.5 hours and waited in line 20 minutes. When I got to the front they told me it was still not ready. I told them I had my new prescription card so they sent me to the drop off line to get it entered into the system. This takes another 5 – 10 minutes. Instead of this employee cashing me out she sends me back to the other line where now the first lady who helped me placed a «next register please» sign up and told me to go get in the line with the new employee who just showed up. I wait there for another 5 – 10 minutes before finally giving up and leaving without my medicine. I wish I could say this was the first time I have received bad service there. In reality it is more slow service than bad service, but slow is bad too, right?!