Circles

I was actually quite impressed with how much the store has grown since they first opened and was pretty excited to check it out. Unfortunately the customer service there is beyond terrible and I will not be returning. Ever. I stopped in after lunch with my mom. We were followed around the store the entire time we were there. The «friendly» associate who trailed us could not be bothered to ring me up though. i stood at the register for several minutes until I was finally acknowledged. The woman who rang me out was rude. She requested to see my credit card before she entered anything into the register. It was the most unpleasant shopping experience I have ever had. There are plenty of great retailers in Stuyvesant Plaza. Circles just isn’t one of them. I have to agree with another reviewer who said that for such a «high class» store the staff certainly is not.

I went into Circles to return a bracelet that was defective, and the sales ladies were extremely rude. They said they didn’t have anything in the store that was similar, and they would need a number to send the bracelet back for repair. One of the sales ladies went to the bracelet display and removed an item. They began whispering and then writing notes to each other … All of this right in front of me. They were not honest and not very professional. For such a high class store, the people who represent the store have no class.

I was very pleasantly surprised on my visit to Circles last night, as the last time I was there (at least four years ago) I was very underwhelmed. My friend and I were shopping for designer jeans, and the sales associates working there were extremely personable and helpful, and we both left extremely satisfied. They knew a lot about the brands they carried, which is a big deal for me. I browsed around the store while my friend was still trying stuff on and was very surprised at the selection of cosmetics they carried. I didn’t know they had Laura Mercier here – not just the makeup but the bath and body line too – so I’ll be buying that here from now on instead of from Macy’s or Sephora or some other corporate store. I’ll definitely be back, and pretty regularly, too.

Cool store with a great selection of makeup/​nail colors. Don’t really shop in their clothing department as it’s all designer and up there in price although they have a great jean selection. I have to say though, I was not impressed with the staff last time i was in the makeup section of the store though. A woman had just left the store after purchasing over $ 300.00 worth of product; I was in the middle of the store and I could hear the sales associate BRAGGING about how he sold this woman all this ‘crap’; you could tell he could care less about the customer and just wanted to make a sale. Hey, that’s ok but do NOT talk out loud about that kind of stuff on the floor; it’s extremely unprofessional and really turned me off. Needless to say, I don’t think I’ll be going back there.

After a while, boutiques around here just become conglomerated into the same darn things. Designer this, pretty dressses that, high prices here, ever-​changing stock there. But, Circles really does stick out a bit over the «norm».
When you first walk in, you’re greeted with high piles of denim to the left and to the right. If you’re looking for the latest and most expensive new denim designer out there (or if you still love those Sevens), it’s here. A sophisticated walk toward the back, and you’ll find shoes straight out of the newest Lucky/​Glamour/​Cosmo/​Nylon issue, in a separated display that does well to highlight the kicks. In the adjoining room, racks of breathtaking gowns to playful grown-​up rompers wait to be touched and swirled.
It’s a rather large place, filled with intelligent stock and only a few of «wait, what?» pieces from runway design. The owner is such a sweetheart that I feel ridiculous not remembering her name.
Although it’s a women’s-only boutique, it’s definitely a one-​stop-​shopping-​after-​that-​paycheck-​hits place. If greatly made and uniquely pieced clothing is your thing, get to know the owners’ name.

a touch of city in smallbany. this boutique has designer jeans, accessories and beauty supplies that are hard to find elsewhere in the capital district. they have everything from formal dresses to flip flops. the stock is always changing, so its worth checking back often. prices are a little high, but where else in this town are you going to find these hard to locate items… online dress shopping just doesn’t compare.