Placer Title Company

Slow, unresponsive, and love to drag their feet. They have taken 5 days to do what normally takes 45 minutes to complete and will not tell us why they’re taking so long! We were supposed to close today but, because of their lack of diligence, will not close until mid to late next week. And I’m assuming they won’t even make that deadline so we’ll probably be homeless just like the other poor people that have fallen victim to how awful they are.
Our loan officer, realtor, myself, and my mom have all been trying to communicate with them and they are continuously dropping the ball. Debbie Calvo has promised a certain day of completion several times and, when it doesn’t happen when she said it would, we have to contact them to ask what’s going on and then have to wait forever for them to respond back to us. They promised an expedited service and we, in turn, received slower than average service. 5 days of promising to be done at an exact time each and every day!
If you want anything at all done right, go somewhere else!

Horrible!!! Placer Title REALLLLLLLY dropped the ball on my family. We were the ones left homeless because of their lack of getting the paperwork together in a timely manner when the seller was in breech of contract for not closing escrow on time. 3 days before the close of escrow the seller had undisclosed liens pop up, Debbie gave priority to the seller and her agent by giving them the opportunity to take their sweet time ordering the demands to pay, instead of ordering them immediately, I was present when that call was made. Two weeks later and I finally had to have our attorney threaten a lawsuit. I had to move my family into a hotel and I have two small children! She refused to take my calls, always «on the other line, she will call you back when she hears something.» No one ever considered how horrible it was to move our entire house into storage and have 4 people living out of a hotel room.
Oh and to add insult to injury, when Debbie finally came to our hotel to sign the escrow papers (for the second time), she showed up at 9:45pm! A huge inconvenience when you have two toddlers who go to sleep by 8pm.
I’m still waiting for an apology. I won’t hold my breath.

We are a seasoned real estate team that has literally closed 100’s of transactions with title companies, and we just had the worst experience of our careers with the Alameda office of Placer Title. After reading other reviews– it appears that others have had a VERY SIMILAR experience with this company. It’s easy to write a fantastic review… but writing a dismal review is a different story. I hate to do this… but after numerous attempts in trying to right-​side the situation, we continued to get very poor level of service and lack of accountability from this company. It is our experience that Escrow Officer, Debbie Calvo, provided an unacceptable level of service to our team and our clients. As a result of her delays and incompetence, our buyers were damaged and homeless for two-​weeks; this young family had to live in a hotel without any resolve in sight or reassurance from Debbie.
We have record of countless ignored emails and request for status updates. It is very very discouraging that companies can operate with negligent, irresponsible actions while lives and hundreds of thousands of other people’s money is held in the balance. Simple communication goes a very long way in our business… Not only did Debbie and team fail to communicate material information about the transaction, they failed to perform on a very simple transaction that should not have taken the time it did to close.

Debbie Calvo at Placer Title in Alameda gets a 5 star thumbs up from me. Not only does she work hard and respond to questions but she takes the initiative to investigate complicated issues and understands and is able to relay information in a meaningful way. She is my go-​to person for tough escrows or for any escrow in Alameda area. I like her, my clients like her and she is like having an extra set of eyes and ears on my team.

I have mostly worked with Debbie Calvo at Placer Title company and I am in awe of how positive and calm she has made my experience of buying a home for the first time. Debbie is super responsive and has excellent follow through. She doesn’t miss a beat. She has a professional, kiind demeanor and she also has a sense of humor. Her knowledge and experience are impressive! And if Debbie is on the other line, anyone else you speak with will be friendly and helpful. I seriously intend to go in and visit. They are fantastic!

I am giving no stars to this company. Their services are lousy. Debbie Calvo, the escrow officer, was incompetent, rude, disrespectful and dishonest. Her complete incompetence caused me to lose my home and because of her delays I ended up not having a place to live. She neglected to fully researched the issues associated with the seller in a timely manner. Nobody should conduct business at this place. They are unprofessional, rude and can cost you thousands of dollars. Stay away and use other title companies.

Debbie Calvo at Placer Title is a miracle worker. There is no challenge that I have put in front of her that she has not been able to handle with a smile and a «no problem». She works until about 10 at night, along with her assistant, Colleen, who is also incredible, and they handle business. Debbie is an integral part of my team and I absolutely love working with her and Colleen because I know that, not only will they perform as promised, they will go above and beyond on every single transaction. MUCH LOVE AND GRATITUDE FOR THESE AMAZING WOMEN!

PTC has Great Service! Let me start off by saying I am a local Realtor® in Alameda. When I open a new escrow at PTC the process is easy, Debbie, Colleen and Sherry are incredibly responsive. Whenever my clients or I have a question (and I have a lot) they always call or email back with in seconds. They are always on top of their game! They are friendly and professional. They always go beyond the call of duty. It’s not easy to be able to explain everything and help get all the necessary paper work completed efficiently and right. They just do it. So, if you are purchasing your first home or you are season veteran, when you sit down with them you find they are patient and love working with them all. Also, I get to talk to Debbie sometimes after the transaction and I find myself telling them thank you for all they do behind the scene work. I would also like to add the staff is friendly, smart, and they always go above and beyond.

Have had a horrendous time with the Alameda Placer Title, Co. If you have any other option available, try to find a different branch to work with. The title officer we were assigned was really off-​putting and cared more about pleasing the lending institution than working with the people involved in the deal. She was just awful. Don’t use this place.