Jason Pugao

3 words: Just Stay Away.
I could go on and on with examples of why you don’t want to deal with Jason, but you’d probably get sick of them by the time you got to the third or fourth page, so I’ll try and summarize how frustrating it was to deal with him in a couple of quick examples.
1. Unresponsiveness. Here’s how many conversations went: we’d have a meeting Monday/​Tuesday of a week and Jason would say «I’ll get that to you by Friday.» Friday rolls around, nothing from him. We’d wait until Tuesday of the following week to follow up with an email. Yet again no response. We follow up with another email the week after. And then we might hear back from him saying «I’m waiting on (someone), I’ll get that to you by the end of the week.» He couldn’t have written that the first week??? I’d be a lot more understanding. And of course, the kicker is then when he emails us about some document he needs and says «I need it back from you within 48 hours.»
2. Incorrect info. Again, there were numerous examples of Jason giving us incorrect info when it came to model numbers, dates, prices, etc. It got to the point where the best way to get a correct answer was to just go down and talk to the foreman.
3. And here’s the most important reason you want to stay away — he’s unscrupulous. There’s a meeting that includes myself, my realtor, Jason, and his client. His client agrees to take care of an issue. I write it down and my realtor writes it down. Sometime later when we bring the issue up, his client all of a sudden says that he never agreed to take care of said issue (and literally storms off in the process, but that’s a story for a different review). Jason’s response to all this is «oh, I don’t remember anything about that.» And the response after my realtor offers to show him his notes «oh, that doesn’t mean anything». No, it doesn’t prove anything, but I guess if you’re unscrupulous, then you assume other realtors are too…
For homes at a certain price point, you expect a higher level of service, business acumen, and professionalism. Unfortunately, you won’t find it in Jason. And if for some reason you get stuck dealing with Jason like we did, then good luck!

Being a first time home buyer, I was very intimidated. Let me start off by saying when I first started my home hunting experience, I worked with a different realtor, 6 months later, I was still searching. It was very disappointing working with someone for 6 months without results and it didn’t help that home prices kept on increasing during that time duration. I decided I needed a new realtor, one that worked for me, that’s when I turned to Jason. It was like day and night, from the very beginning Jason was a very professional individual that showed me the ropes. He was always knowledgeable about the real estate market. This guy has connections and even connected me to a great lender that gave me the best pricing for my situation. In less than a month (I believe it was 2 weeks to be exact) we put an offer on a house and just like that, I was in contract, closing within a month!!! Jason is THE MAN! I say this because he’s always honest, always professional, always on time, keeps you informed about the process and what I admire most about Jason is that he WORKS for YOU and looks out for YOUR best interest, he’s not in it to make a quick buck, this guy makes dreams come true!!! He did it for me, he can do it for you! I look forward to working with him in the future and I will proudly recommend his services. Jason, sincerely from the bottom of my heart, THANK YOU!!! You are absolutely THE BEST!!!

After more than ten years of real estate experience I’ve personally had more than my fair share of working with agents. It can be stressful with lots of drama and lot of that can be minimized which Jason did for me when selling my investment property. His advice, planning, marketing, strategy and follow through was exceptional. I got the price I wanted with NO DRAMA. He made it easy and only a highly skilled agent like Jason can deliver results like that. Call him, you will be glad you did.

First off I have never given a review. I don’t like doing them. Let alone give someone 5 stars. Jason is an exception to the rule. I have used Jason three times now. Buying my first home, selling my first home, and buying my second.
When I bought my first house he walked me through the whole process. He was, as he is always, honest and professional. He made my wife and I feel comfortable in the scary task of buying a home for the first time. He was never pushy with his opinions, but was very adamant about things that could be potential hazards for us. Jason is very clear and up front about every aspect of buying a home and is genuine in every encounter.
When I sold my first house. Jason and his team were more than I could have ever expected. He promoted our house with class. It was a very tough process for my wife and I for personal reasons. Jason stayed laser focused on what we had to do to sell the house keeping in mind our emotions and was very sensitive and caring about our personal situation. We became good friends in the process because of his mentality of caring for us as people not as clients, but never losing sight of the goal my wife and I were trying to accomplish.
More recently Jason represented us on buying our second home. Again he was very professional, prompt, and excited for us. This time Jason knew we were not new to the process. Instead of holding our hands through it we got straight down to business. I appreciate the fact he didn’t waste our time with the thing we knew but still informed us on more things we didn’t. He again showed us several properties and My wife and I found a cute house that we love. Buying a home is a very stressful task, but Jason made us comfortable but on point. We closed escrow in 26 days.
All in all Jason has been more than a agent to us. He has been a really good friend that has helped us reach our goals in a really tough time for my wife and I. If you are looking for an agent you will be amazed by his service and professionalism and you may also gain a new friend.

Jason walked us through the purchased of our new home. He handled the entire process from start to finish. He helped set us up with a mortgage lender. He worked within our busy schedules and answered all of our questions. He dedicated large amounts of time to go looking at houses. He went above and beyond in dealing with the seller of the property. I would definitely recommend him to anyone I know looking to buy or sell a home.

I really enjoyed working with Jason. He showed me what I thought I wanted… then introduced me to a home he knew I would like. Every phone call and email was answered in a timely manner. As a first-​time home buyer I needed an agent that would take me thru the process and Jason fit the bill! If you have everything in place and ready to buy a house; give him the ball!

Jason helped me sell my home and was great. His team of vendors made things very easy for me. He used a professional photographer which made the flyers look like they were from a magazine. He did his due diligence to help make repairs to the property before putting it on the market and to make sure it was priced right. He was also very responsive at any time of the day. We received multiple offers and Jason ensured that it was a smooth transaction
Thank you and I look forward to working with you again

Jason was very helpful in helping me buy my first condo in the Bay Area. He was very open with all the information required and guided me step by step through the process. He got in touch with realtors for house viewings around my busy schedule and recommended an excellent loan broker. Document signings were easy due to digital copies. Answers phone calls and messages quickly and promptly.
Total time from offer acceptance to handing over of keys was less than 20 days. Impressive.
Well recommended.

From beginning to end, Jason exceeded our expectations in assisting us in purchasing our first home. His knowledge of the East Bay — Oakland in particular — was impressive and very helpful as we navigated various neighborhoods. Additionally, he respected the importance of taking action on offers, yet was extremely patient with us. Overall Jason is a class act, and I would recommend him to any home buyer or seller.

Jason helped me purchase my first home in 2015. Being a first time home buyer I had little knowledge of all the in and outs of home buying and was a little wary but Jason was there every step of the way and walked my husband and I through the entire process. He is an excellent realtor and I would definitely use him again when I buy my next home!

Jason helped me with selling my home in 2015. I couldn’t have been any happier. He was VERY professional (to say the least). He was extremely responsive to my emails, calls and text messages. He also made sure our disclosure paperwork was bulletproof. This was very important to him when representing me.
His marketing was superb. He uses technology to his advantage. For anyone looking for a polished listing agent, I highly recommend Jason. His keen knowledge of the East Bay market gained us multiple offers and in the end, we got over asking. He is highly recommended. My next purchase or sale will be with no one else, but Jason Pugao.

«If you need a Realtor who is honest and knowledgeable, Jason is your man. He helped my wife and I with the purchase of our first home and kept us in the loop of the whole process. He spent time to fully explain each step and that help ease our nerves. We closed in 28 days, which is insanely quick! We could have closed sooner but the sellers needed more time. That shows Jason is efficient and he knows what he is doing. He also followed up after the sale and to see if we needed help with anything. This shows that he is not just about the sale but about helping you find a home that you are comfortable and happy with. Highly recommended!!» Let Jason find you your Dream Home!

Jason was referred to me by my trust attorney as someone she had worked with in the past that had knowledge of the Oakland market. Once my trust was dissolved I owned a single family home and an 8 unit apartment building. With two mortgages on the home and unsuccessfully being able to collect enough rent to cover these mortgages, I was left in the position to sell. Jason was able to find buyers for both the single family home and the multi unit building. At the time my jobs were unsteady, and I had some issues with my credit, but Jason was still able to find buyers at a high enough price that I could secure a loan and smoothly move into buying another building. This was my first 1031 exchange and Jason is an extremely informative person. He took the time to make sure that I understood every step. He is also very knowledgeable of the Oakland area, and helped me secure a building that fit along with both my needs financially and my future goals in real estate. Jason is very smart, professional and capable, and I cannot wait to work with him again in the future.
UPDATE: (building sold July 2015) I have been working with Jason for many years now. I am always impressed by his knowledge of the market and his ability to get things done. He recently helped me sell a building when it seemed it might be impossible. I had an extremely high interest rate and was having a hard time getting approval for a refinance. I was having an equally hard time finding a buyer. After months of disappointment, hardship and more bad news Jason came in and turned things around. He found me a committed buyer while other buyers wouldn’t even come to look. He negotiated aggressive terms and truly worked in my best interest. And three weeks after selling I was smoothly transitioned into another building and a much better loan. I will continue to work with Jason in the future. He knows the market, he works fast while keeping his clients informed, and he always makes time for his clients.

Jason was outstanding, he walked me through the whole home buying process. His knowledge of the local housing market was excellent. I couldn’t be happier with my home purchase. I would highly recommend Jason to anybody interested in purchasing or selling a property.

My wife and I were first time home buyers and we were relying on Jason’s 11 years of experience to evaluate the market, schedule tours, and to ultimately put make a competitive offer. After only a week of looking, we found the perfect home and wanted to put in our first offer but unfortunately the home just went pending. Jason took it upon himself to reach out to the seller to make known that he had interested clients in case the current offer feel through. The next day we got the good news that the previous buyer backed out and we had a great opportunity to move forward with our offer. Jason was very thorough and always available via email in case we had any questions throughout the process. He made the process simple and easy by informing us ahead of time when he sent documents to sign or needed us to prepare to make any decisions. His overall experience, professionalism and customer service attitude compared to some other agents are at opposite spectrums. Thanks Again Jason!

Jason is one of my favorite agents to work with. He understands that this housing market takes a team effort to navigate. He has a ton of off market opportunities available and is constantly thinking outside of the «box» in order to accommodate his client. I am always excited when Jason brings me an offer as I know it will be a smooth and pleasurable transaction. Jason = One of the good ones!