Alameda Eyes Optometry

Now living in San Jose surrounded by optometry offices, I’ll continue with this office in Alameda. The entire office is really nice and helpful. They made sure I understood what my insurance covered before my exam. The exam was very thorough and Dr. Hansson took his time explaining everything in detail. Eyes with astigmatism are unique and sometimes takes more than one pair to find the right brand and fit. He made a great recommendation during my last visit, which saved me money and my new lenses are way more comfortable. They have a wide variety of glasses to choose from too. I definitely will recommend this office to friends and family.

Not very welcoming front liners. Do not smile at all!
They seem to dislike questions from customers.
Inaccurate insurance information given to me 2x. Do not extend any effort to research.
I like the Dr though, very thorough in explaining things. Too bad their customer service staff is not.

My husband, daughter, and I have been going to Alameda Eyes Optometry and seeing Dr. Hansson for several years. The Staff (Maria and Co.) and Office Manager Chris are very welcoming and friendly and always willing to answer all our questions and needs whenever we come in. They are efficient and know the various Insurance carriers, cost and benefits. Dr. Hansson truly has great bedside manners, has a great sense of humor and puts us at ease. He is very knowledgeable and always professional with us. He is able to answer any questions related to the exam and makes it easy to understand in layman’s terms. He also uses the latest technology during his exam and is very thorough. On my recent exam, he took pictures of my eyes and showed me a tiny cataract formation in the peripheral of my right eye and explained the details and comforted me not to lose sleep over it since it will be many years before actually having to correct it. Alameda Eyes Optometry has a great selection and latest styles of glasses, sunglasses, and lens! They are always helpful with helping me decide on my glasses since I usually have a difficult time deciding on them. They have convenient parking in the rear public parking lot. Never a long wait. If you are looking for an Eye doctor and efficient office in Alameda, I would highly recommend choosing them! :)

I love Alameda eyes! Dr. Hansson, Chris and the entire staff are friendly, professional and NICE! They spent a ton of time with me helping find the perfect pair of glasses and I couldn’t be happier. I like them so much I sent my mom in when she needed her prescription tuned up :)

i came in with my wife looking for a certain kind of eyeglasses…
there were 3 employees not doing much at the counter…
not one of them welcomed us — it felt really odd… i have never experienced this kind of absolute indifference from any shop in this city…
it is safe to say they do not need my business!

This is the spot to find totally cute glasses and sunglasses, and Dr. Hansson is everything you want in an optometrist. He’s smart, quirky and very knowledgeable… he even convinced me to switch to new Daylies contacts which are by far the best I’ve ever had. They come in super quick to the office and they text me when they arrive. He also hooked me up with some samples to get me through to my next shipment (we all know forgetting to order and running out SUCKS).
They have a great selection of Kate Spade glasses including sunglasses (as well as many other great brands) and the staff is super helpful when you’re trying them on. They give honest and helpful opinions.
Definitely will recommend Alameda Eyes and Dr. Hansson to everyone I know.

This Optometry office is truly 5 stars, from the friendly staff, the great selection of glasses, the latest technology and the magical Dr. Hansson. First of all the sales staff is very accommodating and friendly. The sales staff were able to bring out 5 pairs of glasses comparable to my Oakley’s. When you visit the eye glass cases you will notice alot of stylish glasses similar to the ones you would see in Pinterest for that ultimate look. I selected these Pro Design glasses from Europe.
Dr. Hansson was very informative and knowledgeable. I had alot of questions and he had an answer for all. For those who have never had glasses, remember this. Alameda Eyes Optometry doesn’t do the Glaucoma blow test where the Doctor shoots air directly on your eyeball. I really don’t like that. So kudos for the latest equipment. I highly recommend this Optometry to anyone seeking glasses.

The office is efficient and organized. I was able to make an appointment easily and was told exactly what to bring in a reminder phone call. Dr. Hansson is very capable and personable. My eyes are in good hands with this doctor’s office.

This was my first visit. The staff is very friendly and capable. I was pleased with my visit with Dr Hansson. He was very kind and professional and capable. I had a slight fit issue with one contact and they arranged for me to take care of it the same day. I’ll definitely stay with this Doctor and practice.

My first visit time visiting and I think I am sold! Customer service was excellent! I came in and was immediately greeted, my appointment was on time as promised and I did not have to wait. The staff was very friendly, honest and helpful. I was seen by Dr. Hanson, he took the time to explain everything to me and I was not rushed unlike other places I’ve been to. Very knowledgable and approachable. I am beyond happy to have had found this place. I’ve been to Costco, Kaiser, pearls, LensCrafters… those places are not even close to what a customer should experience. 5 stars!

What can I say Alameda Eye makes you feel staffing very warm inside. Staff is very friendly doctor and very friendly and knowledgeable

Wow this office is amazing! Dr Hansson is so thorough and professional, I really feel confident in his clinical abilities. He has all of the most state of the art equipment and it makes it really easy and fun to get your exam. After my exam I got to try on so many glasses and have so much fun, it felt like I had my own team of personal shoppers. I liked them so much that I actually am going to go back and get another pair of glasses later on. It just so happened that the glasses I really liked were almost fully covered by my insurance, I hardly had to pay out of pocket! Pretty awesome, but I really want the nicer quality ones next time. If you are worried about prices at all, just give them a try! You might be very pleasantly surprised. Thanks Alameda Eyes, looking forward to many more years of being your patient.

We scheduled our appointments the last minute but still were able to squeeze us in. Short waiting time. Friendly staff. Dr. Hansson is very professional yet still humorous.

I have been a very satisfied patient of Alameda Eyes for years and, this month, had my annual vision exam with the new optometrist, Dr. Hansson. As my level of satisfaction with Alameda Eyes has consistently been high, to my surprise, my exam exceeded my already high expectations. Dr. Hansson was extremely personable, professional, and informative. He made me feel like I was his only patient and addressed my questions/​concerns in a most caring and detailed manner. Moreover, his staff is welcoming, efficient, and clearly concerned with meeting the needs of their patients. I am so grateful to Chris Arnold, the Office Manager, who patiently assisted with my selection of glass frames. She has such a great sense of style and help me to find the most complimentary frames. Family and friends have unanimously concurred that they were a very stylish selection. Be sure to ask for Chris!!! All in all, I would recommend Alameda Eyes to everyone. If I could give them more than five stars, I definitely would!

I’ve been coming to Alameda Eyes for about 20 years. I was referred by my previous eye Dr. in SF and I’ve have trully enjoyed the expereince. Not only do I get my exams there but also glasses & contacts. A very friendly staff!

Had my first visit since the practice changed hands, and I have to say that I really like Dr. Hansson! He was very through in his exam, as well as personable and friendly. Had fun chatting with the ladies at the front desk. Would definitely recommend.

My boyfriend and I recently went to Alameda Eyes Optometry (AEO), with prescriptions from our ophthalmologist, to find him a new pair of glasses and update the prescription in my current frames. We went to AEO because they were local, have Saturday hours, and had a good Unilocal review.
The service was friendly and the staff very helpful; the ladies there were forthcoming with their opinions on the look of different frames, and were great at helping to find additional frames to try that met our style and our budget. Once we had decided on the frames, our purchase, with insurance, was handled quickly and efficiently. I would definitely recommend AEO and will return there in the future.

I’ve subsequently purchased lenses and frames from Dr. Brit. I’ll continue to patronize the business.

Don’t really feel like going through the details.
We should have done this before; I agree with Elle B. The moment we had our first visit it turned sour after that.
My prescription was wrong, staff was rude (Heather and the other older lady Chris). Let’s just say, we have not been back since. Oh and we didn’t get an apology at all!
However Kudos to the other front ladies Pam and Maria. Heather and Chris can learn a thing or two from these ladies, they are professional in what they do.

You know it’s time to get new glasses when conversations in the car start sounding like this:
A: XXX street should be coming up soon.
B: Is that it?
A: I can’t tell. Maybe.
B: I can’t tell either. Should I exit?
A: Hmmm. Maybe…
B: I think that’s it!
A: TURN! NOW! That’s it!
SCREEEEEEEEEEEEECH!
The shop is very high-​tech. They have all these video-​game like things to assess your eyesight, and they are gentle with the eye-​squeamish. My doctor was somewhat humorless, but the prescription he gave me was good.
5 stars for the folks behind the counter. They are super friendly and will let you try on every frame in the shop, some of them twice or fifteen times. They will tell you what looks good and what should be avoided. They will take pix of you with your cell phone so you can see what you look like in the frames (since you can’t see without your glasses on). It’s some of the best customer service around.